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Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

4.5 star property

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Photo gallery for Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

9 restaurants; breakfast, lunch, and dinner served
Creator video - submitted by Erika Gentille
9 restaurants; breakfast, lunch, and dinner served
7 bars/lounges, swim-up bar
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
The current price is $462
$379 nightly
$462 total
Total with taxes and fees
Jul 13 - Jul 14

Explore the area

View in a map
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710
  • Place, Kantenah Lagoon
    ‪11 min walk‬
  • Place, Blu Riviera Maya
    ‪4 min drive‬
  • Place, Dolphin Discovery
    ‪6 min drive‬

Room options

View all photos for Deluxe Gold King

A modern hotel room with a large bed, a separate bathroom with a jacuzzi, and a view of the pool area through the glass door.

Deluxe Gold King

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Rock Suite Platinum

A hotel room with a large bed, a bench, a desk, and a view of the ocean through a sliding door.

Rock Suite Platinum

  • Ocean view
  • 482 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Rock Royalty Partial Ocean View King Bed

1 bedroom, premium bedding, in-room safe, desk

Rock Royalty Partial Ocean View King Bed

8.0 out of 10
Very good
(3 reviews)
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Swim-up King Bed

A modern hotel room with a large bed, a separate bathroom with a jacuzzi, and a view of the pool area through the glass door.

Deluxe Swim-up King Bed

7.4 out of 10
Good
(3 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Sky Terrace (One Bedroom)

Deluxe Sky Terrace (One Bedroom) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Sky Terrace (One Bedroom)

7.0 out of 10
Good
(13 reviews)
  • 936 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Gold, two double beds

Deluxe Gold, two double beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold, two double beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Diamond King Bed

Deluxe Diamond King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Diamond King Bed

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

6 outdoor pools
Hard Rock Hotel Riviera Maya - All Inclusive
Puerto Aventuras
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
4.0 out of 5, Very Good, 1,008 reviews
$390 nightly
The price is $475
Jul 13 - Jul 14
Total with taxes and fees
Hard Rock Hotel Riviera Maya - All Inclusive

About the neighborhood

Puerto Aventuras

When you stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xplor Theme Park and Cenote Azul. .This beach property is 8.9 mi (14.3 km) from Ferry to Cozumel and 9.2 mi (14.8 km) from Xcaret Eco Theme Park.
View more Resorts in Puerto AventurasOpens in a new window

What's nearby

  • Kantenah Lagoon - 11 min walk - 0.6 miles
  • Blu Riviera Maya - 4 min drive - 1.1 miles
  • CEDAM Museum - 6 min drive - 2.2 miles
  • Puerto Aventuras Marina - 6 min drive - 2.2 miles
  • Dolphin Discovery - 6 min drive - 2.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 80 min drive

Restaurants

  • ‪El Abuelo - ‬9 min drive
  • ‪Las Brisas - ‬9 min drive
  • ‪Bloved Restaurant & Lounge - ‬9 min drive
  • ‪The Market - ‬11 min walk
  • ‪El Mercado - ‬9 min drive

About this property

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offers 577 accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has 50 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 577 guestrooms, featuring indoor private hot tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Toro, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Toro - This restaurant specializes in international cuisine and serves lunch and dinner.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.
Los Gallos - This restaurant specializes in Mexican cuisine.
Dive - This poolside bar serves light fare only.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 7 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Dive
  • Le Petit Cochon
  • Los Gallos
  • Toro

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Pilates classes
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ziplining

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 50 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 68 per person (roundtrip)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hard Rock Hotel Riviera Maya Adults Solidaridad
Hard Rock Riviera Maya Adults Only
Hard Rock Riviera Maya Adults Only Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults All Inclusive
Hard Rock Hotel Riviera Maya Adults Only All Inclusive
Hard Rock Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Only All Inclusive

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 296 out of 568 reviews
Rating 8 - Good. 114 out of 568 reviews
Rating 6 - Okay. 89 out of 568 reviews
Rating 4 - Poor. 36 out of 568 reviews
Rating 2 - Terrible. 33 out of 568 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MOHD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect for family and adults
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Great space in the condos. Overall a nice resort!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
The food, staff, and amenities were amazing. Would definitely stay at a Hard Rock Hotel again!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Florentina-Bianca Berbece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing, the property is gigantic with a ton of restaurants and bars. It is the absolute best treat for adults. Even the kids section was very nice and friendly. Totally sure we will return to Hard Rock Cancun Resort
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ricky D

Everything was Great
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great. Food good some parts of property sligjtly dated.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

GERARDO ANTONIO

Excelente
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing . Could improve the humidity odor in the rooms .
Verified

10/10 Excellent

Daniel Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent throughout. Good nightly shows. Friendly entertainment personnel. Room need a little upgrade but still enjoyable.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

philippe

Liked: Cleanliness, amenities, property conditions & facilities
Great swim in room, amazing staff, great restaurant. i would go again
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, amenities
Resort was sold as adults only but only small portion was adults only. Most of the restaurants and pools were families with kids. I have kids so I am fine with that but don’t advertise as an adults only resort .
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all really enjoyed the employees, especially the bartenders at the Eden bar: Carlos, Uryius (sp?), and Joel. They were super friendly and helped to make our trip outstanding.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! They promptly addressed any/all needs, went above & beyond to serve us, and exceeded our expectations. Special thanks and recognition to our butler, Gabriel; thank you for your hospitality, kindness, making our stay so pleasant and bending over backwards for us. We appreciate your hard work, integrity, and dedication to customer service.
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except for the staff they seemed to be more interested in serving the Americans. I will infact not be spending my money on this hotel again
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Leonardo

Liked: Cleanliness
Better discretion of the rooms. Staff and amenities were mid.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Cesar

Disliked: Cleanliness, amenities, property conditions & facilities
The restrooms was very dirty, rude personal and they stolen the weedding ring from my wife the Words hotel i ever seen
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Stephanie

Liked: Cleanliness
Staff is very nice. Room is nice. Pool at Heaven was freezing, which is a shame considering that there is no real beach to swim in. Restaurants were better than expected for an all-inclusive, as were the premium and high - end liquor options . The worst part is that they really push you to attend their vacation package seminar.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated like a rock star 💫 on my birthday way
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge resort, staff are accommodating.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Sonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality dining. Great aesthetics. Friendly staff. Overall very happy with my visit.
Stayed 3 nights in Jul 2025