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Neptune, a Member of Design Hotels

Property class: 3.5

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Photo gallery for Neptune, a Member of Design Hotels

A hotel exterior with a large glass window, a visible staircase, and a sign reading "HOVSE".
A restaurant interior with tables set for dining, a bar area, and a decorative plant arrangement.
A modern hallway with a neon sign reading "La Casa de la Luna" and a carpeted floor.
A bedroom with a bed, a sofa, a coffee table, wicker chairs, and a vase with flowers.
A modern living room with a blue sofa, a coffee table with books and flowers, and a bookshelf filled with books.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
The current price is $191
$165 nightly
$191 total
Total with taxes and fees
Nov 3 - Nov 4

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Johnson and Wales University
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

Room (The Gang )

  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (The King )

  • Sleeps 2
  • 1 King Bed

Room (The Patron )

  • Sleeps 2
  • 1 Double Bed

Room (The King )

  • Sleeps 2
  • 1 King Bed

Room (The Mates )

  • Sleeps 2
  • 1 Queen Bed

Suite (The Guardian)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room (The Kin )

  • Sleeps 2
  • 2 Twin Beds

Room (The Classmates )

  • Sleeps 4
  • 4 Twin Beds

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  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 3,201 reviews
$167 nightly
The price is $194
Oct 29 - Oct 30
Total with taxes and fees
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About the neighborhood

Providence

With a stay at Neptune, an Ash Hotel, you'll be centrally located in Providence, steps from Amica Mutual Pavilion and Rhode Island Convention Center. .This hotel is 0.2 mi (0.4 km) from Providence Place Mall and 0.3 mi (0.5 km) from Johnson and Wales University.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Providence Place Mall - 5 min walk - 0.3 miles
  • Rhode Island School of Design - 10 min walk - 0.6 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪La Salle Concessions - ‬4 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪The Stable - ‬2 min walk
  • ‪The Vig - ‬3 min walk
  • ‪Alley Cat - ‬2 min walk

About this property

Neptune, a Member of Design Hotels

Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike storage.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:30 AM to 12:30 PM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Providence? This hotel has 3500 square feet (325 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.
Neptune Bar - Onsite cocktail bar. Open daily.
The Boombox - Onsite karaoke bar. Open select days.
Memere's - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby café - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered self parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 12:30 PM for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby café
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (3,500 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Neptune, a Member of Design Hotels Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 503 out of 1012 reviews
Rating 8 - Good. 241 out of 1012 reviews
Rating 6 - Okay. 145 out of 1012 reviews
Rating 4 - Poor. 81 out of 1012 reviews
Rating 2 - Terrible. 42 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, and by using their inside QR code for parking is way lower then average.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ive been here 3 times in various rooms and it remains my favorite place to stay in providence
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the price and location! Staff is great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and had a lovely room, so well designed and organized, we just wanted to hang out there! Great staff, amazing location - near interesting shops and fantastic restaurants. We would stay here again in a heartbeat
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only briefly. Nice staff, really cool room. Good vibe.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The room was nice..small but efficient bathroom
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The overall atmosphere and history is awesome!!! I am looking forward to my next stay nest week!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot with truly unique design and layout. The old school elevator was very cool and surprisingly easy to use.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great boutique hotel- lots of charm. Super location- it’s an older building so the elevator is tiny but fun! The room was large and the bathroom was well appointed and modern. Staff was super friendly and helpful- overall, great stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, the room pleasant and clean and staff was courteous and very helpful. Would certainly stay here agaiin
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff and the room was very clean. Small but well appointed room. Awesome shower stall. :)
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room, very friendly staff, great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really tidy cute very sparse but comfortable hotel and room. Staff is very friendly. Location is great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, easy parking and check in process. Clean bed and shower, quaint room had a unique old fashioned feel. Great location. We parked once for the weekend, walked to dinner, a show and back for the evening, then checked out and hopped on the bike path. Convenient, good price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel were great! Our only complaint was the noise. We could hear music from a nearby bar (maybe the hotels bar) throughout our stay and you could easily hear anyone that was in the hallway. But overall a great stay and we would definitely stay here again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky style, clean room and very nice staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, hotel has a beautiful retro style, very clean, a lot to offer right indoors. Fine dining, bar, karaoke lounge, walking distance for night life. Overall great experience. Definitely worth the money. Parking not included but public lot next to the hotel offers a very discounted rate for guests.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Loved the bar in the hotel and the location.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool part of town. A speakeasy and French restaurant in the hotel and a fun karaoke bar in same building. Younger visitors would love it. As an older guest I loved it also.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were solid but calling the king suite a suite was laughable at best. It's just a bed, chairs, and a shower in a bigger room.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a European-style, inexpensive but hip hotel, conveniently located in Downtown Providence, best for the younger traveler who may not require amenities like in-room coffee or fridge or a sturdy mattress. Our “suite” was small but artistically decorated, lacked a wardrobe and serviced by a tiny, shower-only toilet. The hotel lobby is serviced by a cafe bar and coffee table filled with art catalogues & magazines. There’s an excellent French restaurant next door and a Karaoke Bar in the back of the hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Loved the location and the lobby coffee shop is wonderful!
Stayed 1 night in Apr 2026