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Aparthotel

Playa Palms Beach Hotel

4.0 star property

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Photo gallery for Playa Palms Beach Hotel

Outdoor pool, pool umbrellas, sun loungers
View from property
Premium bedding, in-room safe, laptop workspace, blackout drapes
Premium bedding, in-room safe, laptop workspace, blackout drapes
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Laundry
  • Outdoor Space
$78
$61 nightly
$78 total
Total with taxes and fees
Apr 22 - Apr 23

Explore the area

View in a map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Room

  • Ocean view
  • 725 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

  • Ocean view
  • 665 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 545 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Garden View

  • 247 sq ft
  • Sleeps 3

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Partial Sea View

  • 269 sq ft
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Sea View

  • 355 sq ft
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard with Partial Sea View

  • 409 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

A stay at Playa Palms Beach Hotel places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and Quinta Avenida. .This beach aparthotel is 0.3 mi (0.5 km) from Mamitas Beach and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Calle 12 - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Calle 12 - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Dirty Martini Lounge - ‬2 min walk

About this property

Playa Palms Beach Hotel

Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and microwaves, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 992 out of 1804 reviews
Rating 8 - Good. 500 out of 1804 reviews
Rating 6 - Okay. 168 out of 1804 reviews
Rating 4 - Poor. 64 out of 1804 reviews
Rating 2 - Terrible. 80 out of 1804 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Daniela

Stayed 2 nights in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
It’s a beautiful view to wake up to every morning from our room! Our room is nicely furnished with two burners and a refrigerator/freezer and the right amount of dishes, silverware etc. Carlos and all staff are so welcoming and helpful! The beach has plenty of chairs with sun or shade. We have stayed here many times through the years and will return! Highly recommend!
Stayed 3 nights in Jan 2026

8/10 Good

James

Business traveler
Liked: Amenities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Un hotel pequeño, bonito en medio de la accion de playa del carmen, lo recomiendo
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlinn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was extremely seemless. Breakfast was an additional cost but extremely refreshing. Our room was turned over every day, and our cleaning person did a wonderful job, even left us very cute animal theme towels on our bed. We had the Ocean Room 101. Super easy to get to and very quiet during this high season tourist time. Everyone was very friendly. We had a rental car and it was easy to find parking before 10pm. After 10pm its a bit dicey due to all the clubs around the area. Dont worry you cannot hear the clubs at all.
Stayed 4 nights in Jan 2026

2/10 Terrible

Adriana

Stayed 1 night in Jan 2026

10/10 Excellent

Cinthya

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I'm coming back to this place. The room had a decent size, nice bathroom that has that beachy, Mexican feel, the balcony view to the ocean was great and most balconies have a hammock. The staff was super friendly. The hotel doesn't have private parking, zou would have to use the parameters but make sure to have coins. The app doesn't work and it won't take touch less card payment. If you get a ticket it isnt a big deal but it is annoying to deal with the process of payment. They lock your wheel and you can't move the car until you pay it. Other than that , the hotel is beautiful, has a silence so tou can sleep and it is around the corner to the restaurants, clubs , etc. Highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Carol, Wood Dale

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Clean. Plenty of hot water. View and balcony with the hammock were wonderful. It’s just sad to see how eroded the beach is now and how much algae there is. Great location. Very walkable. Staff friendly and helpful. Thank you. Would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our little ocean front room was perfect for us. The room was cute and furnished with just enough for this chef to cook in the room and then relax with a movie. The restaurants nearby and on the beach were very good too. We ate a seafood platter right on our patio offsred to us by the place nwxt door. Room service! If you want to sit and stare at the ocean and hear the waves with some solitude this place is for you. Not a swimming beach necessarliy - you have to walk a little ways down, but the most beautiful picturesque scene and fishermen coming in with catches.The staff were very kind and helpful. This was our favorite little cove along our travels so far. Clean hotel, excellent location, everything you need to feel like a resort stay at a fraction of the cost.
From the patio chairs
Whole fish and lobster platter
Cute bathroom and kitchenette as well
Our beachfront patio
Stayed 3 nights in Jan 2026

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place and very well maintained
Stayed 5 nights in Jan 2026

10/10 Excellent

Paul

Traveled with partner
Small clean property with great staff and safe
Stayed 5 nights in Dec 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, room comfort
Kitchen was clean and well equipped. Beach was small and rocky but nice to sit and relax.
Stayed 5 nights in Jan 2026

10/10 Excellent

Leslie, Elgin

Stayed 5 nights in Dec 2025

10/10 Excellent

Leelo

Stayed 1 night in Jan 2026

10/10 Excellent

Tejaswini

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2025

8/10 Good

Jonathan

Liked: Cleanliness
The resort was right in the middle of downtown Playa and allowed for easy access to everything you would want. The rooms were a little dated but nice. The only item I would comment on is a need for external pest control. There are a lot of ants in the sand and on the balcony making it hard to enjoy the outdoor space. Overall, a better than average experience as maid service was provided daily.
Stayed 4 nights in Dec 2025

8/10 Good

Albert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice rustic room waterfront but no beach, all the fishing boats are parked there
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, room comfort
Beach view stunning from the room!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin, Washington

Liked: Cleanliness, amenities, property conditions & facilities
This is my 3rd stay at the Playa Palms Beach Hotel. I love its boutique style, clean, ample sized rooms and its close proximity to the lively nightlife and restaurants but tucked away quietly on a "very" small beach. I also enjoyed having my daily breakfast, always delivered on time, on my private patio/balcony overlooking the ocean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, amenities
Please give Freddie a huge bonus and raise. He is truly the best of the best.
Stayed 6 nights in Dec 2025

8/10 Good

Jesus

Stayed 8 nights in Dec 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room as well as hotel common area kept very clean. Staff were fantastic, very helpful. Fast wifi and good a/c Overall very happy staying here Would definitely stay again
Stayed 4 nights in Dec 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities
Spotless great studio with a balcony providing amazing ocean views. Staff was fantastic, location was perfect, super close to 5th avenue but far enough away so sleep wasn’t disturbed. Small private beach with loungers and umbrellas. Will stay here again!
Stayed 5 nights in Dec 2025

10/10 Excellent

Maricella, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Loved area to all shopping and attractions.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melisa

Liked: Cleanliness, property conditions & facilities
The staff are super lovely and the rooms are extremely clean. This is a special property that is a little older but quaint and special. It’s well-maintained and offers a quiet getaway from a very busy entertainment area. While on the property, you can barely tell
Stayed 7 nights in Dec 2025