Aparthotel

Playa Palms Beach Hotel

4.0 star property

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Photo gallery for Playa Palms Beach Hotel

Outdoor pool, pool umbrellas, sun loungers
View from property
Family Room | Premium bedding, in-room safe, laptop workspace, blackout drapes
View from property
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Laundry
  • Outdoor Space
The current price is $90
$72 nightly
$90 total
Total with taxes and fees
Jun 5 - Jun 6

Explore the area

View in a map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪10 min walk‬

Room options

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Family Room

  • Ocean view
  • 725 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Penthouse

  • Ocean view
  • 665 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 545 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Double Room Standard with Garden View

  • Garden view
  • 247 sq ft
  • Sleeps 3
  • Free WiFi

Double Room Standard with Partial Sea View

  • Partial sea view
  • 269 sq ft
  • Sleeps 3
  • Free WiFi

Double Room Standard with Sea View

  • Sea view
  • 355 sq ft
  • Sleeps 3
  • Free WiFi

Similar properties

About the neighborhood

Playa del Carmen

A stay at Playa Palms Beach Hotel places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and Quinta Avenida. .This beach aparthotel is 0.3 mi (0.5 km) from Mamitas Beach and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Calle 12 - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Central Square - 6 min walk - 0.4 miles
  • Mamitas Beach - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Calle 12 - ‬2 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪La Caprichoza - ‬3 min walk

About this property

Playa Palms Beach Hotel

Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and microwaves, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1011 out of 1836 reviews
Rating 8 - Good. 508 out of 1836 reviews
Rating 6 - Okay. 172 out of 1836 reviews
Rating 4 - Poor. 65 out of 1836 reviews
Rating 2 - Terrible. 80 out of 1836 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

shari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Tejaswini

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, communication
The manager and staff were excellent and friendly.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place and very well maintained
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Karina

Liked: Cleanliness, amenities, communication
Good hotel with central location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maricella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved area to all shopping and attractions.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and comfortable. Staff is very friendly.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, great location, clean rooms. This was our second visit there we will be back. They would’ve received excellent, except for our breakfast weren’t delivered correctly
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Paul

Small clean property with great staff and safe
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Eveything was nice.
Stayed 16 nights in Jan 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort, communication
Beach view stunning from the room!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, communication
Love everything about this hotel. Beautiful, scenic, hammock on every patio, pool between rooms, layout of the room. Breakfast was really great, but make sure you order from the front desk the day before! It was a an easy walking distance to town.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second stay at Playa Palms. The room was excellent and clean. The staff is always great. Carlito at the door is a treasure.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place and affordable.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, check-in, communication, listing accuracy
The location for fish and the area 10, guy with the stash great reception
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, check-in, communication, listing accuracy
Room was great. Had everything we needed. The water jug with dispenser was a great touch. Location was very close to 5th ave..only a two minute walk. But far enough you don’t hear all the noise. Would stay here again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a lovely smaller place in a great location- staff are lovely and the rooms are spacious and comfortable. Very friendly helpful staff and good small beach with lovely views
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, communication
Amazing hotel and staff was super! Especially Alex and Alfredo. They assisted us and went above and beyond. We hope to be back as it’s a gem of place in Playa Del Carmen!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Narmina

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really liked the property it was close to main street in Playa del Carmen and still very quiet and peaceful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, room comfort, communication
Kitchen was clean and well equipped. Beach was small and rocky but nice to sit and relax.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Just far away enough from the nightlife where you can’t hear them, location can’t get much better
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terry Morton

Liked: Cleanliness, property conditions & facilities, communication
Charming property in excellent location, close to restaurants, bars, shopping & beach
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. We are truly happy with this hotel.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Serge

Liked: Cleanliness, property conditions & facilities, communication
Nice place, friendly staff, atv parking right out front
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room as well as hotel common area kept very clean. Staff were fantastic, very helpful. Fast wifi and good a/c Overall very happy staying here Would definitely stay again
Stayed 4 nights in Dec 2025