You'll be centrally located in Playa del Carmen with a stay at Ocean Zen Suites on 5th Avenue - Adults Only, within a 15-minute walk of Mamitas Beach and Punta Esmeralda Beach. .This hotel is 1 mi (1.6 km) from Quinta Avenida and 1.2 mi (2 km) from Quinta AlegrÃa Shopping Mall.
What's nearby
Guadalupe Church - 6 min walk - 0.4 miles
Mamitas Beach - 11 min walk - 0.6 miles
Playa del Carmen Main Beach - 16 min walk - 0.9 miles
Quinta Avenida - 19 min walk - 1.0 mile
Punta Esmeralda Beach - 7 min drive - 1.6 miles
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Restaurants
‪Crisol - ‬4 min walk
‪Ceviche Corazon - ‬6 min walk
‪Quinta Parilla - ‬8 min walk
‪Que Huevos - ‬7 min walk
‪Tropical Tacos - ‬6 min walk
About this property
Ocean Zen Suites on 5th Avenue - Adults Only
Ocean Zen Suites on 5th Avenue - Adults Only offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. If you're ready for some gaming fun, you can hop on the casino shuttle (surcharge).
Featured amenities include complimentary wired internet access, express check-in, and express check-out.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Street parking available
Casino shuttle (surcharge)
Things to do
24-hour pool access
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Outdoors
Barbecue grill
Beach towels
Garden
In a provincial park
Picnic area
Pool loungers
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
More
2 buildings
3 floors
Built in 2017
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillowtop mattress
Bathroom
Designer toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided
Food and drink
Refrigerator
More
Access via exterior corridors
Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MXN 1000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen
Ocean Zen Suites on 5th Avenue - Adults Only Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room.
It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean.
I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Francessca
Stayed 2 nights in Dec 2023
Verified
6/10 Okay
Dawn
Nov 24, 2024
Liked: Cleanliness, staff & service
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay.
We miss visiting with "turtles" and look forward to being back in the fall/winter.
P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.