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Hotel Riu Lupita - All Inclusive

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Riu Lupita - All Inclusive

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a building with a red roof.
A spa building with a sign reading "SPA" and "Renovado SPA".
A spacious lobby with a central round table, green seating, and a reception area with a counter.
An outdoor dining area with a stage for live performances, surrounded by tables and chairs.
A hotel entrance with a sign for Riu Hotels & Resorts and a name 'LUPITA'.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪14 min walk‬
  • Place, Playacar Beach
    ‪17 min walk‬

Room options

View all photos for Family Room (U)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (U)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (M)

Room

Double Room (M)

8.0 out of 10
Very good
(21 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (E)

Room

Double Room (E)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (L)

Room

Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (M)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (M)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (B2C-US)

Room

Double Room (B2C-US)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-US)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (B2C-US)

  • 278 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-CA)

Room

Double Room (B2C-CA)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CA)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (B2C-CA)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Room

Double Room (C)

8.8 out of 10
Excellent
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (C)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (C)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (L)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (L)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (E)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (U)

Room

Double Room (U)

8.0 out of 10
Very good
(49 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Hotel Riu Tequila - All Inclusive
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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 1,001 reviews
Hotel Riu Tequila - All Inclusive

About the neighborhood

Playa del Carmen

With a stay at Hotel Riu Lupita - All Inclusive in Playa del Carmen (Playacar), you'll be within a 10-minute drive of Quinta Avenida and Xplor Theme Park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 6 min walk - 0.4 miles
  • Mahi Golf Course - 9 min walk - 0.5 miles
  • Mayan Ruins of Playacar - 14 min walk - 0.8 miles
  • Playacar Beach - 17 min walk - 1.0 mile
  • Xaman Ha Aviary - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min drive
  • ‪rosa roja - ‬6 min drive
  • ‪Turquesa - ‬7 min drive
  • ‪Hotel Riu Palace Riviera Maya - ‬6 min drive
  • ‪Occidental Allegro - ‬7 min drive

About this property

Hotel Riu Lupita - All Inclusive

Hotel Riu Lupita - All Inclusive offers 300 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 300 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a fitness center. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
You can enjoy a meal at Adelita serving the guests of Hotel Riu Lupita - All Inclusive, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Adelita - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.
Maria Bonita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cozumel - This steakhouse serves dinner only. Reservations are required. Open daily.
Dante - This theme restaurant specializes in Italian cuisine. Open daily.
Tequila - Onsite bar. Open daily.

Property amenities

Restaurants on site

  • Adelita
  • Cozumel
  • Dante
  • Maria Bonita
  • Tequila

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 008-007-003672/2025

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Hotel Riu Lupita - All Inclusive Playa del Carmen
Hotel Riu Lupita - All Inclusive All-inclusive property

Hotel Riu Lupita - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 370 out of 882 reviews
Rating 8 - Good. 252 out of 882 reviews
Rating 6 - Okay. 158 out of 882 reviews
Rating 4 - Poor. 39 out of 882 reviews
Rating 2 - Terrible. 63 out of 882 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and customer service Great place to stay
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller RIU hotel but all staff was friendly especially Francisco at the front desk! We definitely will be back intimate and quite!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very very friendly staff - very helpful staff to accommodate guest needs. Kid friendly and good.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Slow placed and beach is 15 min shuttle
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone great
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
This hotel resort was economical for a quick getaway trip. Staffing issues. Nothing I can say stood out. All inclusive, I had better and I will leave at that. The beach made my days.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The hotel environment with the trees and gardens was very nice but the rooms need updating, the beds are not comfortable. AC works but is noisy. A refresh could be very useful in making in better overall.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in Playacar! Really recommended
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the buffet the first two days was bad but they fixed after we complained to supervisor, the shows and animation staff were great in general we had a great time thanks
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience ! Can’t wait to go back.
Stayed 10 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small, but it has everything you need to have a good time. The entire staff is very attentive and friendly—from the entertainment team to the waiters, bartenders, porters, and the beach shuttle driver. It was a wonderful experience, and I can't wait to return.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Not on the beach a smaller resort than expected
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience, staff were amazing and super friendly and accommodating. Buffet was very good but I found it slightly lacked at certain times. Will definitely return
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Food was delicious.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not on the water, but they have a 10 minute shuttle that takes you to their beach club that has a restaurant, drinks, beach and pool all with lunge chairs. quiet place with plenty of chairs and room without being crowded at both the hotel and beach club. less kids then at other resorts.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Thank you very much for your service! See you next year!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff was great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Amazing stay for me and nieces
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for budget friendly.... Staff was good. Entertainment was fun 😁 Breakfast was my favorite meal. The Italian restaurant was decent. Ask for name brand liquor.... Not the cheap stuff. It was a quiet hotel 🏨. Some rooms are really far. If you have a disability tell the front desk immediately.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff, good food .
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Good experiences
Stayed 5 nights in Feb 2026

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