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Hotel Kay Adults Only

2.5 star property

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Photo gallery for Hotel Kay Adults Only

Beach/ocean view
Junior Room | Bathroom | Soap, shampoo, toilet paper
Junior Room | Balcony
Front of property
Junior Room | Living area | 32-inch flat-screen TV with cable channels, books

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The current price is $59
$46 nightly
$59 total
Total with taxes and fees
Jun 20 - Jun 21

Explore the area

View in a map
Calle 2 Norte, entre 5a Avenida y ZFM,, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬

Room options

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Basic Room, 1 King Bed

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room, 2 Double Beds

Basic Room, 2 Double Beds | In-room safe, free WiFi, bed sheets

Basic Room, 2 Double Beds

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Room

Junior Room | In-room safe, free WiFi, bed sheets

Junior Room

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Hotel Aria Quinta Avenida & Rooftop Playa del Carmen
Downtown Playa del Carmen
  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.1 out of 5, Very Good, 83 reviews
$21 nightly
The price is $28
Jul 6 - Jul 7
Total with taxes and fees
Hotel Aria Quinta Avenida & Rooftop Playa del Carmen

About the neighborhood

Playa del Carmen

With a stay at Hotel Kay Adults Only in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.2 mi (0.3 km) from Playa del Carmen Maritime Terminal and 0.2 mi (0.3 km) from Playacar Beach.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Founders Park - 2 min walk - 0.1 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Central Square - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Dick & Willy's - ‬3 min walk
  • ‪Carboncitos - ‬2 min walk

About this property

Hotel Kay Adults Only

Hotel Kay Adults Only offers 15 accommodations with laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and laptop-compatible safes, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and bicycle tour information.
Grab a bite from the grocery/convenience store serving guests of Hotel Kay Adults Only.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle tours
  • Books
  • Outdoor pool (guest access)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Hotel Kay Adults Only Reviews

Reviews

6.4
Rating 10 - Excellent. 19 out of 80 reviews
Rating 8 - Good. 16 out of 80 reviews
Rating 6 - Okay. 20 out of 80 reviews
Rating 4 - Poor. 7 out of 80 reviews
Rating 2 - Terrible. 18 out of 80 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service
Beach view is fantastic. Hotel could use a little tlc but price is right. Air was not working and put in new unit within a few hours.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

CYNTHIA

Liked: Staff & service
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
Balcony view
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Shea

Liked: Cleanliness, staff & service
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, property conditions & facilities
the place was nice and clean and all staf was very frendly.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Shannon

Liked: Staff & service
The staff is excellent..
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Todd

Liked: Staff & service

Great location

The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
Stayed 7 nights in Feb 2024
Verified

2/10 Terrible

Javier

Disliked: Staff & service, amenities, property conditions & facilities
Just so yourself a huge favour and look for something else other than this place.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location. Just know therenis no elevator nor help to carry your bags.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

vince

Liked: Cleanliness
Disliked: Amenities
No English spoken... rooms were clean...the area was loud until 1 am or so then early morning trash pick up ...hard to sleep....needed to change reservation to cancel a night... miserable experience with the hotel and hotels.com.....over 2 hours and never resolved i kept being tols the hotel needed to approve....the hotel kept saying they never called.... and i was not permitted to talk to them
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Bruce

Liked: Staff & service
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Amenities
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Vivy

Me gusto
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Stayed 4 nights in Aug 2025
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Stayed 5 nights in May 2025
Verified

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bad area, old property, front dirty ocean
Stayed 5 nights in May 2025
Verified

2/10 Terrible

Jarmila

Disliked: Cleanliness, staff & service, amenities
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jodi-Anne

Liked: Cleanliness, staff & service, room comfort

Fine for a stop over

Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Michael

Liked: Staff & service
Need maintenance , but for 1 or 2 days is reasonable.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Wieslaw

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

DONATO

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
Stayed 8 nights in Jun 2025
Verified

6/10 Okay

Rafael

.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waist your money

Not, the best pace for your money. We were so disappointed , We ended up getting anther place that was much nicer for not much more.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Bhranti

Disliked: Cleanliness, amenities, property conditions & facilities
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Shawn David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
Stayed 7 nights in Apr 2025