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Hotel Coco Rio by Hospitality Wellbeing

3.0 star property

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4

View all photos for Double Suite Junior

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Suite Junior

  • Sleeps 2

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About the neighborhood

Playa del Carmen

With a stay at Hotel Coco Rio by Hospitality Wellbeing, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.3 mi (0.5 km) from Mamitas Beach and 6 mi (9.7 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk
  • ‪Trattoria del Centro - ‬1 min walk

About this property

Hotel Coco Rio by Hospitality Wellbeing

Hotel Coco Rio by Hospitality Wellbeing offers 18 accommodations with safes and hair dryers. Rooms open to patios. 32-inch LCD televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 18 guestrooms featuring refrigerators and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and ceiling fans, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a library. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 10:00 AM to 10:00 PM (USD 20 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Art supplies
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 31.00 per person (one way)
  • Nearby parking fee: USD 20 per day (16 ft away; open 10:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Coco Rio
Coco Rio Hotel
Coco Rio Playa del Carmen
Hotel Coco Rio
Hotel Coco Rio Playa del Carmen

Hotel Coco Rio by Hospitality Wellbeing Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 108 out of 261 reviews
Rating 8 - Good. 109 out of 261 reviews
Rating 6 - Okay. 33 out of 261 reviews
Rating 4 - Poor. 7 out of 261 reviews
Rating 2 - Terrible. 4 out of 261 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mirza

Liked: Cleanliness, property conditions & facilities
Very good hotel ,recommend
Stayed 1 night in Jul 2023

6/10 Okay

Darren

Empty hotel, but I was put on the top floor. Asked about changing to the bottom floor, but told they were all dirty. Clean room. Decent bed...but NO hot water in the morning. Tried to explain it to Jesus, but he just kept repeating himself that he could do nothing about it and they never had issue before. No worries Jesus. I was leaving...only letting you know for future reference!
Stayed 1 night in Jul 2023

10/10 Excellent

Perla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

sarinee

Liked: Cleanliness, amenities, property conditions & facilities
Great location.Central of night life street. Nice and helpful staff. I recommend this hotel.
Stayed 4 nights in Jun 2023

10/10 Excellent

Cesar

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything without the loud music at night
Stayed 3 nights in Jan 2023

8/10 Good

Tedla Ababu

Liked: Amenities
I like many things about this hotel but I almost forgot to pickup the cash they said they had to hold at the reception until checkout.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Nice stay but loud street

Nice place to stay, however beware if you get assigned a street facing room. Music from the restaurants outside the hotel is very loud and goes on till late night.
Stayed 2 nights in Dec 2022

10/10 Excellent

Ricardo, Guadalajara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent choice! Best location, great price, great service, good breakfast, love it!
Stayed 2 nights in Dec 2022

8/10 Good

Tedla Ababu

Liked: Cleanliness, amenities, property conditions & facilities
Cancun in general is the safest place to visit and Hotel Coco Rio is not different. You've got nice stuff and amenities.
Stayed 3 nights in Dec 2022

8/10 Good

Shofali

Stayed 1 night in Nov 2022

10/10 Excellent

Holli

Traveled with family
Liked: Cleanliness, room comfort
The property is adorable! Clean room, excellent location, gigantic beautiful shower, so many restaurant options nearby
Stayed 1 night in Jun 2022

6/10 Okay

Chang, Surrey

Liked: Cleanliness, staff & service, amenities
There’s no hot water
Stayed 1 night in May 2022

10/10 Excellent

Dylan

Liked: Staff & service, property conditions & facilities, room comfort

Great place to stay in Playa del Carmen

Nice hotel in a great location, great staff, excellent Wi-Fi and very quite at night.
Stayed 1 night in Apr 2022

6/10 Okay

Timothy

Stayed 1 night in Apr 2022

10/10 Excellent

Saul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, a lot of restaurants, bars and shopping stores around. Personal was very friendly and the room big and clean with a nice A/C unit. Thanks to Jorge in the front desk very nice person.
Stayed 3 nights in Apr 2022

10/10 Excellent

Francelia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Me encanto el lugar
Stayed 3 nights in Mar 2022

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has everything I am looking for. Great Location, Dining options, Coffee Shops, Laundry facilities a block away. Would definitely stay here again!
Stayed 4 nights in Mar 2022

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place - need to pay to park at a lot nearby

Good place and close to everything but you need to park at a paid lot nearby or at the mall down the road. Side street parking is not readily available. The WiFi is good and the aircon was good. It is very close to 5th avenue so could be a little noisy in evening, but not too bad.
Stayed 5 nights in Feb 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to fifth Avenue

This hotel is perfect if you would like to stay close to all the action on fifth Avenue.
Stayed 1 night in Jan 2022

10/10 Excellent

Braedon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2022

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021

10/10 Excellent

mark august

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location, clean place with fast wifi and good A/C
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 2 nights in Apr 2021