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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Basic Double Room, 2 Queen Beds
427 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room
427 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable lakefront hotel, walk to Maroma Beach

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Concierge services

Located in Playa del Carmen, Mayan Water Hotel is by the sea, within a 15-minute drive of Tres Rios Ecopark and Gran Coyote Golf. This hotel is 11.4 mi (18.4 km) from Mamitas Beach and 11.5 mi (18.5 km) from Quinta Avenida.

Make yourself at home in one of the 12 air-conditioned rooms featuring minibars and espresso makers. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Be sure to enjoy recreational amenities, including a water park (surcharge), a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 9:30 AM to noon for a fee.

The front desk is staffed during limited hours. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a water park (surcharge), Mayan Water Hotel features a spa tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, a vending machine, and an arcade/game room. Onsite secured self parking is complimentary.

Mayan Water Hotel has designated areas for smoking.

  • Walkway to water
  • Coworking spaces
  • Number of spa tubs - 1
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 1
  • Water park access (surcharge)
  • Front desk (limited hours)
  • Billiards or pool table
  • Secured parking
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Food and water bowls
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Hosted evening meal
  • Vending machine
  • Total number of rooms - 12
  • Arcade/game room
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Mayan Water Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. 43-inch Smart televisions come with premium digital channels, first-run movies, and Netflix. Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hair dryer
  • Ceiling fan
  • Espresso maker
  • Desk
  • Premium TV channels
  • Wireless internet access
  • Access via exterior corridors
  • Shower only
  • Digital TV service
  • Free WiFi
  • First-run movies
  • TV size: 43
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Netflix
  • Number of beds 1
  • Window screens
  • Electrical adapters/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Deck or patio
  • Closed captioned TV
  • Lever door handles
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • WiFi speed 50+ Mbps
  • Tile flooring in room

Where to Eat

A hosted evening meal is available for a surcharge daily.

Mayan Water Hotel has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include a water park (surcharge), a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing on site
  • Water sports equipment

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 9:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 600 per pet, per night, plus a deposit of MXN 2500 per stay
  • Dogs only
  • 1 total (up to 37 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 9:00 AM

Front desk closes daily at 9:30 PM

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staffed front desk

Social distancing measures are in place

Guest will receive an email before arrival 7 days

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Debit cards

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120–250 for adults, and MXN 120–250 for children
  • Pet deposit: MXN 2500 per stay
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: MXN 200

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Mayan Water
  • Mayan Water Hotel Hotel
  • Mayan Water Hotel Playa del Carmen
  • Mayan Water Hotel Hotel Playa del Carmen

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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