Compare Luxury Hotels in Pittsfield

"Great friendly and helpful staff. The building is fantastic and the rooms have a very cool vibe and are very clean! "

"Good"

"Just the shower wasn’t working properly I"

"The staff at the front desk was welcoming, the room was very nice. We enjoyed our stay. HOWEVER - on the day we were to arrive there was a major blizzard. There was no safe way to drive from the Boston area to Pittsfield. I called the hotel 2 days before to say that we would be arriving a day after our reservation. We had purchased cancellation insurance. When we arrived a day late I asked the front desk about a refund. They told me to call Expedia, which I did. Expedia tried to reach the hotel and was unable to do so. They referred me back to the the manager. It is now a week later and after several calls to the hotel, the manager never returned my call. I find this unacceptable."

"My room smelt like mold. The hotel was very clean staff were very nice. The beds were not comfortable . "

"For the price, is a good property. Convenient for our purposes. While not up to more modern standards, it is reasonably furnished. Location is a bit noisy due to traffic and trains. Limited decent food options."