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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
$99
$88 nightly
$99 total
Total with taxes and fees
Dec 20 - Dec 21

Explore the area

View in a map
One West Street, Pittsfield, MA, 01201
  • Place, Berkshire Museum
    ‪2 min walk‬
  • Place, Colonial Theater
    ‪3 min walk‬
  • Place, Barrington Stage Company
    ‪8 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(40 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Pittsfield

With a stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG, you'll be centrally located in Pittsfield, within a 15-minute drive of Tanglewood Music Center and Berkshire Athenaeum. .This hotel is 9.2 mi (14.8 km) from Jiminy Peak Mountain Resort and 0.4 mi (0.6 km) from Colonial Theater.

What's nearby

  • Berkshire Museum - 2 min walk - 0.1 miles
  • Colonial Theater - 3 min walk - 0.2 miles
  • Berkshire Athenaeum - 5 min walk - 0.3 miles
  • Barrington Stage Company - 8 min walk - 0.5 miles
  • Housatonic River - 3 min drive - 1.4 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Dunkin' - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Tito's Mexican Grill - ‬4 min walk
  • ‪Angelina's Subs - ‬9 min walk
  • ‪Sibaritas - ‬2 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Hotel in Pittsfield with a health club and a 24-hour business center
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 179 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn & Suites Pittsfield-Berkshires by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 14 2025 to January 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from November 14 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 418 out of 989 reviews
Rating 8 - Good. 294 out of 989 reviews
Rating 6 - Okay. 144 out of 989 reviews
Rating 4 - Poor. 81 out of 989 reviews
Rating 2 - Terrible. 52 out of 989 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valerie at the front desk and who checked me in was above and beyond in customer service. She checked to see if I had a IGH account—which I did but had forgotten, and reminded me about the points and promotions. This Holiday Inn is a well managed property. Thank you
Stayed 1 night in Sep 2025

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed in the parking situation. I was concerned about the safety of my vehicle in the parking lot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Willie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant
Stayed 4 nights in Sep 2025

8/10 Good

Lois

Traveled with family
My usual stop
Stayed 3 nights in Sep 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very spacious, clean and comfortable. The parking situation is the problem. No spaces available nearby. Long walk to the parking lot. The pool was great.
Stayed 3 nights in Aug 2025

6/10 Okay

Gretyl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel met our one night need for affordable accommodation in the area around Tanglewood. Room was clean and comfortable and afforded a nice view of the surrounding area including mountains, a nice church, and police, fire and ambulance responding to a weird scene. The parking garage attached to the hotel appears condemned which means a valet drives your car down the street to a bank lot. Let them do this. I drove myself and did NOT feel safe walking back to the hotel after the concert and I am not unaccustomed to being in large cities. Several sketchy characters in the area, at least two appeared to be on a drug like meth. Fortunately the valet walked ahead and engaged one character asking for money long enough for me to pass by for which I was extremely grateful. There is an absolutely lovely carousel down the street by the CVS you should visit during the day. Overall, the hotel was fine but the area right around it was not.
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Nothing like the pictures

I had to walk across a construction site in the dark with luggage to get to the hotel. My car was parked in the bank parking lot overnight and was very severely hit. The staff were all missing teeth didn't look much better than the crackheads on the sidewalk going from the parking lot to the hotel. I will never stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

rondae

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

The front of the building needs painting. Not enough parking. Staff was very professional and friendly.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Pittsfield

Shower pressure could have been better, and we couldn't get the Red Sox game on the television (in Massachusetts of all places!) Weren't many dining options close by.
Stayed 1 night in Aug 2025

8/10 Good

Alana

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberta

Traveled with group
Liked: Amenities, property conditions & facilities
It was fine , no complaints
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking garage is closed for repairs so need to walk two blocks to park car in nearby lot. Hallways and elevators were tired and had old hotel smell. Room was fine but a/c was noisy. Overall a budget experience for a budget price. Staff were very friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my "go to" when I'm in Pittsfield. It's central, convenient, clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

adriana, east bridgewater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Aug 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Garage is closed and under repair/construction. Have to park in a lot done the street. There is a valet but too slow and stops at 12am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean and friendly environment. Staff were efficient and knowledgeable. Would appreciate two more handcap parking spaces at front of hotel. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025