Compare Luxury Hotels in Pelham

"This is my second time staying here. The place is very clean. Staff is always friendly. Valet service top notch. The rooms are clean. Beds are very comfortable. Outside pool is very nice. "

"My family of 4 only stayed one night, but staff was friendly, beds were firm but comfortable, and breakfast in the morning included more than I was hoping for. I would stay again!"

"Great experience overall "

" Hotel.com was amazing absolutely no problem with you. But the clerk screwed up royally. I can not even rate them right now. It was totally one discriminar yes. When you speak another language with disregard to your customer in front of you to someone I assume his manger in the same language thinking your customer is a idiot dumb or stupid to understanding what you are saying in a different language is disrespectful perood. You do not know your customers knowledge period. So I understand and i recorded his talk to manager cause i made him fix what happened. I did exactly as he asked and it was very unpleasant experience and i will never be back and everyone will know what happened. Don't ever disrespect a customer. They were paid in full exactly as he asked and I'm not full able to discuss yet. I have a heart for all of humanity and multiple friends around the world never disrespect someone who is bring you business. I was very angry and it was absolutely nothing Hotel.com did. You guys were awesome. I've there twice in 3 weeks and both were issues. But this was aweful. He berated women and it rolled on. My husband was very upset. But i have proof of his language. And i have friends are very angry. But maybe tomorrow i will feel less hurtful. I'm hurt because it was wrong and disrespectful period to everyone but today it was me "

"Room was missing items towels facial tissue. Breakfast was a little less than average. Staff was friendly"

"Spacious room with thoughtful amenities. The pool/ courtyard area was relaxing with its landscaping design. The breakfast eggs were delicious. Perfect location to visit student at Samford University"