Compare Romantic Getaways & Hotels in Palm City

"Couch was worn and had loose threads, bathtub had no drain and stains, there was a hole in the wall where a hook was, Elevator very slow and constantly interrupted with staff use. Not a good value for the price charged. "

"Microwave was in the floor with the plug cutoff. Top of the mini fridge was disgusting. Dust buffaloes, not bunnies everywhere. Door latch was being held on by a couple threads. The screws would become looser as you moved it. Staff gave me the tv remote at the front desk with the batteries held in by Scott tape. "

"Did not have any pets and weather and time did not permit use of pool."

"Very old, no hot tub, they charged $17 for self parking, (these two items posted on your site) and was a couple of reasons why we booked. Bed mattresses very old with one side of the mattress indentation, felt springs. I will not go back "

"Our stay was an exhausting exercise in poor service and unacceptable safety standards. Arriving at 1:00 PM with a sleeping toddler and a 95th birthday party to attend, we sought a simple estimate for room availability. The front desk agent, Justin, was dismissive and rigid, offering no hospitality or "best effort" communication to help our family plan. We were forced to prepare for our event elsewhere, returning at 9:30 PM to a room that was supposedly "ready" with a crib. The nursery equipment provided was appalling. The first crib was filthy and stained; the second was structurally broken with a warped mattress and damaged rail. Staff suggested "leveling it out" with a comforter—a dangerous violation of safe sleep practices. When we tried, our daughter immediately slid down, creating a suffocation risk. We were forced to co-sleep, resulting in a sleepless night spent worrying she would fall. Management remained entirely indifferent to these hazards. Further issues included atrocious pool service and a disgusting hygiene breach where a crow landed on a food tray, which was then served to a guest regardless. Upon checkout, we were promised a management follow-up within 24 hours. Nearly a week has passed with zero contact. We paid full price and resort fees for a two-star experience and a room we couldn't safely use. We will never return to this property or the Marriott brand."

"Our room was Great. Staff Amazing and Helpful. We spoke with Mike and dont remember morning gentleman but also Wonderful. Great location. Very clean. Will highly recommend. "