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Galleria Palms Hotel

2.5 star property

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Photo gallery for Galleria Palms Hotel

Property entrance
Interior detail
Lobby sitting area
King room with Twin Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Business services
$119
$104 nightly
$119 total
Total with taxes and fees
Apr 13 - Apr 14

Explore the area

View in a map
3000 Maingate Ln, Kissimmee, FL, 34747
  • Place, Island H2O Live!
    ‪4 min drive‬
  • Place, Walt Disney World® Resort
    ‪4 min drive‬
  • Place, Disney's Animal Kingdom® Theme Park
    ‪6 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪33 min drive‬

Room options

View all photos for Double Room

Double Room | Pillowtop beds, in-room safe, desk, laptop workspace

Double Room

8.8 out of 10
Excellent
(551 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King room with Twin Sofa bed

King room with Twin Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

King room with Twin Sofa bed

9.2 out of 10
Wonderful
(175 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(94 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Quality Inn & Suites Kissimmee near Main Gate
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,695 reviews
$64 nightly
The price is $72
Apr 16 - Apr 17
Total with taxes and fees
Quality Inn & Suites Kissimmee near Main Gate

About the neighborhood

Kissimmee

Located in Kissimmee, Galleria Palms Hotel is in the entertainment district, a 4-minute drive from Island H2O Live! and 9 minutes from ESPN Wide World of Sports Complex. .This hotel is 5.3 mi (8.5 km) from Disney's Hollywood Studios® and 7 mi (11.2 km) from Disney Springs™.

What's nearby

  • Bonanza Golf & Gifts - 11 min walk - 0.6 miles
  • Mighty Jungle Golf - 17 min walk - 0.9 miles
  • Island H2O Live! - 4 min drive - 1.9 miles
  • Walt Disney World® Resort - 4 min drive - 1.9 miles
  • Disney's Animal Kingdom® Theme Park - 6 min drive - 1.8 miles

Getting around

  • Kissimmee Station - 23 min drive
  • Orlando Intl. Airport (MCO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Del Taco - ‬5 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Osaka Bay Buffet - ‬8 min walk

About this property

Galleria Palms Hotel

Galleria Palms Hotel offers 118 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 118 guestrooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Spending a day of fun is easy with the complimentary theme park shuttle.
A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free theme park shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 1998
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 28.34 per night

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 28.34 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Galleria Orlando
Galleria Palms Orlando
Galleria Palms Orlando Hotel
Galleria Palms Orlando Hotel Kissimmee
Galleria Palms Orlando Kissimmee
Orlando Galleria
Palms Galleria Orlando
Galleria Palms Kissimmee
Hotel Galleria Palms
Galleria Palms Hotel Kissimmee
Galleria Palms
Galleria Palms Hotel Hotel
Galleria Palms Hotel Kissimmee
Galleria Palms Hotel Hotel Kissimmee

Galleria Palms Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2247 out of 3634 reviews
Rating 8 - Good. 876 out of 3634 reviews
Rating 6 - Okay. 318 out of 3634 reviews
Rating 4 - Poor. 123 out of 3634 reviews
Rating 2 - Terrible. 70 out of 3634 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Wilson

Disliked: Staff & service
Staying for 3 days and no even 1 day make the bed on take garbage out, ask from desk for service but they ignored my request
Stayed 3 nights in Jan 2026

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes everything was good
Stayed 3 nights in Jan 2026

10/10 Excellent

Yuliza

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Presbere

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 7 nights in Dec 2025

10/10 Excellent

Christiano

Traveled with family
Liked: Cleanliness, staff & service, amenities
Muito boa a hospedagem! Ótima localização, limpo, atendimento bom! Voltarei!
Stayed 7 nights in Dec 2025

10/10 Excellent

Roger E

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and room clean. Staff very helpful and friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was cleaning and the staff was.realy nice.
Stayed 2 nights in Jan 2026

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Ala

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

8/10 Good

Divyanshu

Liked: Cleanliness, staff & service, amenities
Freddy was very courteous and always smiling and helpful. Room was very spacious and the location is great for people visiting Disney World. One area that the hotel could improve upon is breakfast selection and coffee ( very very basic ).
Stayed 4 nights in Dec 2025

8/10 Good

Karthi

Stayed 5 nights in Dec 2025

6/10 Okay

Yi

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel needs a big renovation. Shower head and fixture is very old and there's a big gap between the shower wall and the tub spout. Hope the wall is not rotten soon. Bedding sheets and blankets are over used and feel rough. We asked for an extra sheet but was told housekeeping staff was off duty so we had to wait the next day. Breakfast option was very limited and the food did not looking appetizing. Maybe that is why the hotel price is relatively lower than others. The good thing is the hotel is located off main corridor so it's quiet while convenient to get on freeways or to major theme parks.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kameswara Rao, Edison

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

4/10 Poor

Shawn

Traveled with family
Disliked: Amenities, property conditions & facilities
Upon arrival, we were greeted warmly by Freddy, which we appreciated. However, we arrived approximately 15 minutes after our scheduled check-in time, and our room was not yet ready. We waited an additional 15 minutes before being informed that the room was available. Once in the room, we conducted our usual routine of disinfecting and inspecting the space and noticed several concerns. Both beds had spots and visibly wrinkled sheets that appeared as though they had already been used. When housekeeping arrived she said it’s just spots it’s clean we still wanted her to change the linens, we discovered a large hole in the sheets on one of the beds. Needless to say, this was very disappointing. Later during our stay, we removed the “Do Not Disturb” sign and placed used towels on the floor as instructed. Unfortunately, the towels were not replaced, and the bathroom was not cleaned, although the beds were made. Additionally, there is no fitness center available on the property, which was unexpected. On the fourth night of our stay, we requested clean towels. When staff delivered them, we were not provided with enough towels for our room and were told to reuse the towels we already had, which was unacceptable. And breakfast was a disappointment. The area was untidy and the quality was poor. Overall, these issues significantly impacted our experience and did not meet our expectations. Theo was professional and courteous also
Needs work
Bath tub/walls not cleaned
Door stopper not properly installed/attached
Needs updating
Stayed 5 nights in Dec 2025

10/10 Excellent

Renata

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time there, the location is amazing, super close to all Disney’s parks
Stayed 6 nights in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room ( there was an air ozone machine on in our room when we got there)
Stayed 3 nights in Dec 2025

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and staff was friendly and helpful. The beds were very comfortable .The shower curtain did not stay closed, so water got all over the floor. Otherwise a great stay
Stayed 4 nights in Dec 2025

2/10 Terrible

Ashutosh

Staff was good. Room smelt bad, bathrooms dirty, terrible beds and mattress.
Stayed 3 nights in Dec 2025

6/10 Okay

Cari

Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Stayed 2 nights in Dec 2025

10/10 Excellent

Babu

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and maintained well. Staff was supportive on the info required.
Stayed 4 nights in Dec 2025

4/10 Poor

Gretel

Stayed 3 nights in Dec 2025

10/10 Excellent

Andrea Leigh

Liked: Cleanliness, property conditions & facilities
Nice hotel for the money
Stayed 7 nights in Dec 2025

8/10 Good

Xu

Stayed 4 nights in Dec 2025

8/10 Good

Sandra

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and lots of room. The bed was comfortable and the hotel was quiet.
Stayed 2 nights in Dec 2025