Very friendly staff. Great location. Safe, walkable distance to shops, restaurants & pharmacy but still in a quiet area. Offered free shuttle to Disney parks, however this shuttle does not go directly to the park of your choice-it makes several stops to other hotels which made our ride to Animal Kingdom almost an hour. Also, check that charging ports in your room are working. Brought the issue to the attention of the staff upon checkout & they wrote it down & were sincerely apologetic. Breakfast was ok, not great but ok. Did not have "to go" coffee cups, just small styrofoam cups & no water available. Overall, I would stay here again. The pros definitely outweighed the couple of cons.