We booked this hotel due to convienence of proximity to Universal Parks. What a mistake! Hotel is outdated and needs some major upgrades. Parking is 33 daily and they offer shuttle to parks, but only runs three times and limited runs in evening. The carpets in room are filthy, our room smelled musty and of cigar smoke, and the shower head was loose on wall and spraying water. The lobby smells old. I could go on and on. We arrived a little early ahead of check in, room was not ready until over an hour and fifteen minutes at suggested check in time, which was 4pm. I never did get a call or text that room was ready as I was told. I had to go back up to desk and ask. My husband and son, had early entry for HHN and had to go to parks without ability to shower after 17 hour card ride. It is not anywhere near worth the price. Oh, breakfast Buffett is $30 a person.