Compare Hotels with Hot Tubs in Ocean Beach

"I reserved a king-sized bedroom. Upon check in they said they didn't have any left, that my reservation was only "a request"?!!! My 6'5" husband's feet dangled off the bed, and we had to sleep in separate beds! We had nowhere else to go as it was raining, and we had an event to get to shortly after we arrived. When we returned, we discovered that the television was not hooked up to any network, and we needed more towels. I called the front desk several times from THEIR phone with no answer. I then called the hotel directly from my cell phone and was put on hold for 15-20 minutes. I got dressed to walk down through the awfully smelling hallway (still on hold) to ask the front desk for assistance. Eventually, I was met by the hotel rep. I explained that I was on hold for quite a while, he said I must have dialed the wrong number - my phone clearly read Radisson - Hauppage? Regardless, they did fix the TV and provided fresh towels, it was just unpleasant getting it resolved. Room was clean, and they had a nice lounge area which we did not use, beds were creaky and we did not have a comfortable sleep due to the incorrect room issue. The snack stand was closed each time we were in the lobby. The staff was less than pleasant. I would make sure to call ahead to confirm your room type before heading out!"

"This hotel was a nightmare.. check in Sonia was not polite at all attitude and tried to tell me that we couldn’t do two card split payments she had an attitude check in took over 20 minutes she kept looking over to the front desk supervisor for help but she was to busy playing with a cat was also very rude for a supervisor our first room had mold in it the shower pole was hanging off the wall and water was coming out of the shower the man at the front desk was also very rude the only friendly faces in that entire hotel were Melinda and Juan they would be better running that place it’s a joke drive further out and go to the location in center reach. "

"You can not go working here. Highly recommended"

"It was very clean. The food was ok. Pool was great. The bed was ok."

"The Hotel itself looks like it’s under construction. Each floors ice machine was out of service but the staff was so friendly that it made up for the hotel’s conditions. I would stay again "

"The staff was great, the property is very run down, as you walk in the wall paper is falling off the wall, ceiling is water stained, carpets are stretched out and lose, gyn equipment being stored in restaurant, hallways are extremely dirty, window view trash in courtyard, fence broken apart and just laying there. Miniature pillows on the bed. Hole in wall above the bathroom mirror, felt like i was staying in the ghetto. "