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Hotel Casa del Sótano

Property class: 3.5

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Photo gallery for Hotel Casa del Sótano

A modern pool with clear water, surrounded by a building with a yellow exterior and large glass doors leading to a bedroom.
A hammock hanging between columns in a courtyard with stone flooring and potted plants.
A person seated on a wooden bench on a balcony with potted plants and a view of a building with domes.
A hotel room with a large bed, a sofa, a television on a wooden stand, and a balcony with a view of mountains and a cityscape.
A modern hotel room with a wooden desk, a chair, a bed, a wardrobe, and a small table with a plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $97
$81 nightly
$97 total
Total with taxes and fees
Nov 18 - Nov 19

Explore the area

View in a map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪3 min walk‬
  • Place, Oaxaca Cathedral
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪25 min drive‬

Room options

View all photos for Family Double Room

A hotel room with two single beds, a nightstand with a lamp, a stained glass window above the beds, and a view of the outside.

Family Double Room

8.0 out of 10
Very good
(19 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

A neatly made bed with a grey blanket, a rolled white towel, a pillow, and a brochure on the bed.

Traditional Room

8.6 out of 10
Excellent
(35 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

A hotel room with a large bed, two bedside tables, a wooden headboard, and a wall-mounted lamp.

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

A neatly made bed with a grey bedspread, two orange pillows, and a white towel on the side.

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

A bed with a grey blanket, two pillows with floral patterns, and a wall-mounted artwork above.

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, City View

A modern bedroom with a geometric patterned headboard, a large bed with grey bedding, and grey curtains on the windows.

Design Studio Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, City View

A modern bedroom with a large bed, wooden wall paneling, a small desk, and a chair.

Panoramic Studio Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Oaxaca

Hotel Casa del Sótano is centrally located in Oaxaca, a 4-minute walk from Santo Domingo Square and 7 minutes by foot from Church of Santo Domingo de Guzmán. .This hotel is 0.4 mi (0.6 km) from Oaxaca Cathedral and 0.9 mi (1.4 km) from Benito Juarez Market.

What's nearby

  • Santo Domingo Square - 3 min walk - 0.2 miles
  • Oaxaca Cathedral - 7 min walk - 0.4 miles
  • Zócalo - 7 min walk - 0.4 miles
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.4 miles
  • Benito Juarez Market - 12 min walk - 0.7 miles

Getting around

  • Oaxaca Intl. Airport - 22 min drive

Restaurants

  • ‪Viajero Oaxaca Rooftop Bar - ‬3 min walk
  • ‪La Santísima Flor de Lúpulo - ‬2 min walk
  • ‪Cafe Nuevo Mundo - ‬3 min walk
  • ‪La Cucaracha - ‬3 min walk
  • ‪Pan Y Cafe Sagrado Filemón - ‬2 min walk

About this property

Hotel Casa del Sótano

Hotel Casa del Sótano offers 25 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with Netflix. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Raíces Restaurante, or stay in and take advantage of the hotel's room service (during limited hours). English breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Colonial architecture
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per night, plus a deposit of MXN 1000 per stay
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 350 per person
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 400 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number SI

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Alcohol is not permitted at this property

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, perfect for full days of exploring in the city and coming back to sleep!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, treated us like family.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. In addition, very well located in downtown Oaxaca. Walking distance everywhere
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great place to stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spotlessly clean, the ac works WELL, there is plentiful hot water, the views from the rooftop are spectacular, the staff provides the very best in customer service and they are so very friendly and kind. The location is wonderful, steps to everything. This is a true hidden gem. We will definitely stay here again and again.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was extremely clean and the location was perfect, staff were awesome
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful architecture, comfortable and clean hotel.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast room was closed for renovation
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff and location were great.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful answered all the questions we had, Walking Distance to shops and bars
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love breakfast on the terrace and a generally quiet spot!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff all kind and respectful breakfast was pleasant jacuzzi special to area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful, the rooms are clean Located in a nice area, police car constantly patrolling the are
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast included but clean friendly safe!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful. Once, I left my safe wide open with cash inside. When I came back, everything was exactly where I left it! People were helpful, and the location was ideal for getting around downtown and visiting Sto. Domingo.
Stayed 11 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, staff were great, would return again!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in courteous staff and a great restaurant!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The staff is so friendly and kind and helpful. The rooms are immaculate and very comfortable, they have the best pillows. The AC runs COLD. Plenty of HOT water. The view from the rooftop hot tub and patio is spectacular. The courtyard is beautiful. The restaurant has delicious food. The location is perfect, close to everything in the historic district. We will definitely being staying here again.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little Mexican traditional hotel in a beautiful setting with kind staff. Has a restaurant on the premises, which I did not try and about a 10 minute walk to the Zocalo. My only criticism is that the bathroom was kind of small and the shower was a little bit awkward.
Have a nice little balcony overlooking the interior
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a few days. Super clean, with spacious rooms, and friendly staff. Very centric with major sights within 10 minutes walking including the Zocalo. Very safe too.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, comfortable beds, delicious foods, quiet despite central location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff was very attentive and I felt safe. Also a great location.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The historic buildings and views made the stay Fantastic.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Beautiful property very well located in the historic center of Oaxaca City. With a pleasant center garden, clean and joyful. The staff is very polite and helpful always with a smile. I had the suite in the top with direct access to the roof and jacuzzi
Stayed 8 nights in Mar 2026