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Hotel Casa del Sótano

3.5 star property

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Exterior
Courtyard
Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Gym

Explore the area

View in a map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪3 min walk‬
  • Place, Oaxaca Cathedral
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪23 min drive‬

Room options

View all photos for Family Double Room

Family Double Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Double Room

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Traditional Room

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Design Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Oaxaca

Hotel Casa del Sótano is centrally located in Oaxaca, a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Museo de las Culturas de Oaxaca. .This inn is 0.4 mi (0.6 km) from Oaxaca Cathedral and 0.5 mi (0.9 km) from Oaxaca Ethnobotanical Garden.
View more Inns in OaxacaOpens in a new window

What's nearby

  • Santo Domingo Square - 3 min walk - 0.2 miles
  • Oaxaca Ethnobotanical Garden - 5 min walk - 0.3 miles
  • Oaxaca Cathedral - 7 min walk - 0.4 miles
  • Zócalo - 7 min walk - 0.4 miles
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.4 miles

Getting around

  • Oaxaca Intl. Airport - 22 min drive

Restaurants

  • ‪Cafe Nuevo Mundo - ‬3 min walk
  • ‪Nono Cafe - ‬3 min walk
  • ‪Punta Cabras - ‬1 min walk
  • ‪Flor Cacao - ‬2 min walk
  • ‪Oaxaca Brewing Company - ‬1 min walk

About this property

Hotel Casa del Sótano

Hotel Casa del Sótano offers 25 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with Netflix.

Bathrooms include showers. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this Colonial inn include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Raíces Restaurante, or stay in and take advantage of the inn's room service (during limited hours). English breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator
  • Tile flooring in room

More

  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1005 reviews
Rating 8 - Good. 211 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Geoff

Stayed 2 nights in Nov 2025

10/10 Excellent

Renz Marion

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Very close to all of centro. Rooftop is great for morning exercise.
Stayed 4 nights in Nov 2025

6/10 Okay

LOUIE, torrance

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My room bed was stiff not comfortable at all, one pillow per person, I couldn’t sleep for 3 nights. Other than that, the place was beautiful and very courteous staff.
Stayed 5 nights in Nov 2025

4/10 Poor

Sheila

Traveled with family
Disliked: Cleanliness, staff & service
Very little interest from staff at front desk- water for showers, ants, one towel each person, top floor beautiful, basic rooms - VERY basic-
Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a wonderful stay at this hotel. It perfectly captured the local culture, making our experience feel more connected to the city. The staff was incredibly friendly and accommodating, even letting us check in early, which we really appreciated. We also had breakfast at the hotel, and it was delicious – a great start to our day. Overall, it was a pleasant and relaxing stay. Highly recommend!
Stayed 3 nights in Nov 2025

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
We loved the location, walking distance to restaurants, stores, and el centro. Staff members were very nice and friendly. Room space was nice, only bathroom in our room was very small. We would recommend this place for sure!🌟🌟🌟🌟
Stayed 4 nights in Nov 2025

8/10 Good

James

Stayed 3 nights in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the restaurant and jacuzzi deck. Room was comfortable and clean. Neat building.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities
Very central and convenient with great staff! Recommended!
Stayed 6 nights in Nov 2025

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Amazing staff! Walking distance to everything in the city. We’ll definitely be back
Stayed 5 nights in Oct 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fernando was da man, though! Great staff up and down and a lovely place to stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Maya

Liked: Cleanliness
Disliked: Amenities
Staff were very nice and almost everyone was very helpful. the rooms were clean but the Lightning was dim- I asked one of the girls at the front desk if a lightbulb could be put in the lamp over the sink but she was not helpful- she asked me if the bathroom had a light and did not say anything else. A woman needs light to put on make-up a man needs more light to shave. Walking to the rooms down below did not have proper lighting either. It was in a great location thank you
Stayed 4 nights in Nov 2025

10/10 Excellent

Rosa Maria

Traveled with family
Liked: Cleanliness
Evethibg was good !!
Stayed 5 nights in Nov 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was out of this world 🌎 amazing beautiful, the view stood out with great staff and cleanness. And Oaxaca is so amazing beautiful tourists place i recommend and especially this gorgeous hotel casa de sótano
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in courteous staff and a great restaurant!
Stayed 1 night in Nov 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities
The hotel was beautiful and the pool in the room was a really nice addition. The staff were great and very friendly and helpful. The location was also great for food, bars, shops, the town etc My only couple of comments for improvement would be that the room could have done with a little more attention to the finish and it was a little dark. It could have done with another light. It was also noisy in the morning, if you are a light sleeper it may not be the one for you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good !!
Stayed 4 nights in Nov 2025

6/10 Okay

Wellington Michael

Traveled with family
Disliked: Cleanliness
The hotel location was perfect , safe and quiet , just one thing , Room cleanliness, from towels to bedsheets. If they had been on better condition, the place would have gotten 5 stars
Stayed 5 nights in Nov 2025

10/10 Excellent

Irene

Stayed 5 nights in Oct 2025

10/10 Excellent

Frida

Stayed 3 nights in Nov 2025

8/10 Good

Irina

Stayed 2 nights in Nov 2025

10/10 Excellent

lisa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ivone our waitress at the small cafe was a 10/10 and Mari is the chef her food is super, cooked to perfection and the menu has many options other than the usual fair.Rooms are clean quaint. I would stay here again
Stayed 2 nights in Nov 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
a lovely warm reception from Fernando. the room had a lot of charm.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff was very attentive and I felt safe. Also a great location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025