Compare Arcade Hotels in Norwalk

"Clean room, welcoming staff."

"Hotel needs a nice renovation"

"The Good: The sheets and towels were always fresh & clean, shower & hot water good. Parking excellent. Heat & A/C unit excellent. The Bad: This place is for anyone who only needs a shower and a bed. All 4 pillows on the bed rate the worst I have ever had around the entire world. I have no sense of smell, and I could smell stuff that I could not identify. No elevator which I was told up front so you have to climb a straight set of steps. I CANNOT BELIEVE THIS HOTEL COULDN'T AFFORD TO PUT OUT SOME COFFEE IN THE LOBBY OR THE "NOT USED, FORMER" BREAKFAST AREA. There is no staff other than a person sitting behind a window. The Ugly: Our room was a complete mismatch of furnishings. The entire building (including our room) is very old looking and worn out. Our bathroom door would not close and has patched holes in it. The owner need not respond to me. I think you should be ashamed at how cheap and rundown this place is. Jeffrey Lynn & Wife 04/22/2026"

"Place was nice and clean. However shower pressure was low which really sucks.I received a charge of $250 for smoking😮I don’t smoke so I don’t know how I got that charged. I had a suit that has a stove and oven my kids added an aluminum pan that had butter and seafood . The room got smoky from that. They claimed they have a machine that detect smoke or vaping. I had questions, but no one contacted me to answer them. I’ve been waiting to hear from a supervisor or a manager no one called after I checked out. The day I check out the young lady at the front desk was very rude."

"The phone in the room rang twice throughout the night before I just left it off the hook. Hair was in the shower. The indoor pool area was freezing and the painted floor was chipping and got all over you. Not to anyone’s fault but the fire alarm did also go off at 6:30am so that was three times I was woken up while staying in this hotel. "

"Sub par in almost every way. Really needs an update."