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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

Couples treatment rooms, hot tub, body treatments, hydrotherapy
Creator video
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Point of interest
Daily buffet breakfast (CAD 42.95 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$168
$144 nightly
$168 total
Total with taxes and fees
Jan 21 - Jan 22

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds (No View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(169 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(86 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(30 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(224 reviews)
  • 320 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(120 reviews)
  • 320 sq ft
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(24 reviews)
  • 258 sq ft
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(166 reviews)
  • 290 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

View from room

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(152 reviews)
  • 320 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(161 reviews)
  • 419 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • 374 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(143 reviews)
  • 344 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(146 reviews)
  • 391 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.0 out of 5, Very Good, 13,094 reviews
$135 nightly
The price is $158
Jan 18 - Jan 19
Total with taxes and fees
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About the neighborhood

Niagara Falls

With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. .This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

What's nearby

  • Clifton Hill - 1 min walk - 0.0 miles
  • Queen Victoria Park - 1 min walk - 0.1 miles
  • Casino Niagara - 3 min walk - 0.2 miles
  • Niagara SkyWheel - 3 min walk - 0.2 miles
  • Fallsview Indoor Waterpark - 5 min walk - 0.3 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Kelsey's - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and a full-service spa
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 36.951 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3736 out of 6768 reviews
Rating 8 - Good. 1456 out of 6768 reviews
Rating 6 - Okay. 733 out of 6768 reviews
Rating 4 - Poor. 380 out of 6768 reviews
Rating 2 - Terrible. 463 out of 6768 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful view and easily accessible. Rooms were clean and comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Tamesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and close to everything. The only thing was the WiFi connection on the television was poor.
Stayed 4 nights in Oct 2025

8/10 Good

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Was a bit disappointed when I found out we had to pay $40 day parking. The buffet didn’t have much variety either. We got there 40 mins before ending and there was no lo get any bacon and they were not going to bring out any more either. However the service was very good, hotel was clean. The gym was great. Kids really enjoyed the pool as well.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

2/10 Terrible

Dina

Stayed 2 nights in Sep 2025

8/10 Good

SO YOUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice view of Niagara falls
Stayed 1 night in Oct 2025

10/10 Excellent

Tarek, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Mohammed

Stayed 1 night in Oct 2025

8/10 Good

Dao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

michelle, Reading

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here at this hotel. It was beautiful. The rooms were clean. The bar was stocked gift shops. Were there Starbucks all that we needed everything was very convenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and nice. Great location and views! We enjoyed the buffet breakfast one morning…great service! Amazing views. We felt very fancy!
Stayed 3 nights in Oct 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting Customer Service, Dirry Rooms.. disrespextful employees. Do not stay here. Charged twice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping and Maintenance were the unsung heroes.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anjelika

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, amazing hotel
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness
All staff were friendly. Everything is at a walking distance. The breakfast is good, for dinner not many options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Usman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

jason

Stayed 3 nights in Sep 2025

6/10 Okay

Maregnesh

Stayed 1 night in Oct 2025

10/10 Excellent

Dima

Stayed 2 nights in Oct 2025

8/10 Good

Holly

Liked: Cleanliness
Hotel had a great view of the falls
Stayed 2 nights in Oct 2025

4/10 Poor

WYNTER

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Sheraton Fallsview for three nights, and while the property itself is beautiful, our experience was disappointing. On our second night, we discovered a roach in our room. Housekeeping retrieved it promptly, but management informed us there were no comparable rooms available that evening to move us to. I expected a follow-up the next morning, yet no one contacted us until I reached out around noon. When I finally heard back, we were told we had to move to another floor so pest control could inspect the room. The move was presented as mandatory, not optional, and still no compensation or goodwill gesture was offered for the inconvenience. The new room was fine, but the lack of proactive communication or service recovery really undermined the stay. Even a simple apology or waived resort fee would have shown accountability and genuine hospitality. Unfortunately, this experience didn’t reflect the 10/10 service standard Sheraton Fallsview promotes. I hope management and Marriott corporate review this feedback seriously; guests deserve quicker resolution and better follow-through when something goes wrong.
Stayed 3 nights in Oct 2025

4/10 Poor

Nida

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Sailin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad esta muy limpia, habitaciones espaciosas y hermoso hotel. Tuvimos el inconveniente de que a la llegada no tuvimos la habitacion solicitada con vista a las cataratas, pero la situacion fue solucionada al dia siguiente de manera rapida, muy bien gestionada por la Sra Vanja Vojnovic y el resto del personal de servicio, en especial la Sra Vojnovic excelente
Stayed 2 nights in Oct 2025