I drove ten hours from Maryland to Markham, Toronto on octerber 2nd we checked in to the hotel. Unfortunately, the room ,we was given has a constant machine noise, which made it impossible for us to sleep the entire night.
the staff did come to check the room and confirmed the issue, but they informed me that the hotel is fully booked tonight and I can only be moved to another room tomorrow.
Given the circumstances, I kindly request that tonight’s room charge be waived as compensation for the inconvenience and lack of rest.
I look forward to your prompt response.