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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

Couples treatment rooms, hot tub, body treatments, hydrotherapy
Creator video
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Point of interest
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$169
$144 nightly
$169 total
Total with taxes and fees
Apr 13 - Apr 14

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds (No View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(174 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(90 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(231 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(121 reviews)
  • Park view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(25 reviews)
  • Water view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(184 reviews)
  • Water view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

View from room

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(155 reviews)
  • Water view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(164 reviews)
  • Water view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(125 reviews)
  • Water view
  • 374 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(145 reviews)
  • Water view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(147 reviews)
  • Water view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $158
Apr 8 - Apr 9
Total with taxes and fees
Hilton Niagara Falls/Fallsview Hotel & Suites

About the neighborhood

Niagara Falls

With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. .This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

What's nearby

  • Clifton Hill - 1 min walk - 0.0 miles
  • Oakes Garden Theatre - 2 min walk - 0.1 miles
  • Casino Niagara - 3 min walk - 0.2 miles
  • Niagara SkyWheel - 3 min walk - 0.2 miles
  • Fallsview Indoor Waterpark - 5 min walk - 0.3 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪The Dhaba Restaurant - ‬6 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Kelsey's - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Sheraton Fallsview Hotel

Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 36.951 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3789 out of 6822 reviews
Rating 8 - Good. 1466 out of 6822 reviews
Rating 6 - Okay. 744 out of 6822 reviews
Rating 4 - Poor. 376 out of 6822 reviews
Rating 2 - Terrible. 447 out of 6822 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonia

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Beautiful room and view. Amazing staff helped me locate my keys on new years eve.
Stayed 1 night in Dec 2025

2/10 Terrible

Heather

Stayed 1 night in Jan 2026

8/10 Good

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to tourist destinations.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kalousa

Liked: Cleanliness, amenities, property conditions & facilities
Smooth easy check out and check in
Stayed 1 night in Dec 2025

8/10 Good

Michael, Fairport

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Carmen

I requested an anniversary dessert and didn’t feel hotel was attentive to details
Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo, Mississauga

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. The staff are amazing. I like that they took care of us for the duration of the day
Stayed 1 night in Jan 2026

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly, courteous staff, great amenities for families!
Stayed 2 nights in Jan 2026

10/10 Excellent

Shafaq, East Gwillimbury

Stayed 2 nights in Dec 2025

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Francys

Liked: Cleanliness, staff & service, amenities
Suite was perfect with new furniture incluindo a table and two seats, nice square footage. TV was Room service lady was very attentive and answered us fast. Front desk personnel was responsive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amit

Stayed 1 night in Jan 2026

4/10 Poor

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival to our room on the 12th floor, we noticed 11 carts filled with dirty sheets left in the hallway right outside our room, so not a very appealing welcome. Around 7 pm we started hearing loud noises above our room. It sounded like old clanking pipes which continued on and off for about 40 minutes. I texted the hotel’s customer service chat & they responded by saying they would look into it. Then it sounded like large trolley carts were being wheeled in the room above our room. We found out later that our room on the 12th floor is located directly under their two main restaurants on the 13th floor. Thank goodness the noises stopped at some point and we were able to go to sleep after watching the awesome NY Eve fireworks from our balcony window!! Unfortunately, around 6:45 am on New Year’s Day, different noises started up again. It sounded like a jumbo jet was about to land in our room! So of course it woke both me and my daughter up!! I kept texting the Sheraton customer service number and they kept apologizing and said they would look into it, but I never received a proper answer from them. Upon checkout, I spoke to a Director named Sava, who offered to only take off the valet parking and resort fee charges as she couldn’t do more because the room was booked through Expedia and not directly through them! I paid a lot of $ for that room! She then took my email address and said they would send me a voucher for a future room upgrade, but I still haven’t received it.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
The windows and balcony door leaks and made the door cold.
Stayed 1 night in Jan 2026

6/10 Okay

Chantel

Stayed 2 nights in Oct 2025

10/10 Excellent

Adrienne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet wasn't worth what we paid. Prime rib was cold. Soup was bland. No clean glasses for drinks for the majority of our meals. Tasty omeletes made fresh but limited ingredients. Nice view but meal wasn't anything that would bring me back with my family
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel Kyley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

6/10 Okay

maryam

Disliked: Staff & service, property conditions & facilities
Not recommend breakfast
Stayed 1 night in Jan 2026

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities
This was the worst stay of our entire trip, the noise in this place from people partying in the hallways banging on doors and just arguing in the corridors kept us awake most of our three nights stay. We had to call Security a number of times each night. These people should’ve been asked to leave the hotel. The room itself was not attended to correctly. We had no shower gel or conditioner in the bathroom, the bed sheets were not tucked in, instead just laid over the bed. I’ve complained to Marriott but they don’t care. Four separate cars were broken into on New Year’s Eve while the Valets were meant to be keeping an eye on them. Appalling!
Stayed 3 nights in Dec 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities
Did not eat there
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth Garcia

Stayed 1 night in Dec 2025

8/10 Good

Francesca

Stayed 2 nights in Dec 2025

6/10 Okay

William

Stayed 1 night in Dec 2025