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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

Couples treatment rooms, hot tub, body treatments, hydrotherapy
Creator video
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Premium bedding, in-room safe, desk, blackout drapes
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Gym
The current price is $193
$164 nightly
$193 total
Total with taxes and fees
Jun 11 - Jun 12

Explore the area

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5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬

Room options

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (View)

7.0 out of 10
Good
(179 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(93 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

8.4 out of 10
Very good
(34 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(239 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (View)

8.0 out of 10
Very good
(121 reviews)
  • Park view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed (View)

Room, 1 Queen Bed with Sofa bed (View) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed (View)

8.4 out of 10
Very good
(25 reviews)
  • Water view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (View)

Room, 2 Queen Beds (View) | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(189 reviews)
  • Water view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (View)

View from room

Room, 2 Queen Beds, Bathtub (View)

8.8 out of 10
Excellent
(159 reviews)
  • Water view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

View from room

Room, 2 Queen Beds, Balcony (View)

8.6 out of 10
Excellent
(171 reviews)
  • Water view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

View from room

Room, 2 Queen Beds, Balcony (View)

9.0 out of 10
Wonderful
(125 reviews)
  • Water view
  • 374 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (View)

9.0 out of 10
Wonderful
(150 reviews)
  • Water view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (View)

9.0 out of 10
Wonderful
(152 reviews)
  • Water view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Balcony (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Balcony (View)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Hilton Niagara Falls/Fallsview Hotel & Suites
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  • Pool
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  • Air conditioning
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4.0 out of 5, Very Good, 13,700 reviews
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The price is $160
May 26 - May 27
Total with taxes and fees
Hilton Niagara Falls/Fallsview Hotel & Suites

About the neighborhood

Niagara Falls

With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. .This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

What's nearby

  • Clifton Hill - 1 min walk - 0.0 miles
  • Queen Victoria Park - 1 min walk - 0.1 miles
  • Casino Niagara - 3 min walk - 0.2 miles
  • Niagara SkyWheel - 3 min walk - 0.2 miles
  • Fallsview Indoor Waterpark - 5 min walk - 0.3 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪IHOP - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Rainforest Cafe - ‬2 min walk
  • ‪Antica Pizzeria & Ristorante - ‬6 min walk

About this property

Sheraton Fallsview Hotel

Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 36.951 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3860 out of 6952 reviews
Rating 8 - Good. 1499 out of 6952 reviews
Rating 6 - Okay. 757 out of 6952 reviews
Rating 4 - Poor. 379 out of 6952 reviews
Rating 2 - Terrible. 457 out of 6952 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed in the housekeeping. They did not really clean our room… replace cups/glasses . One bed was left unmade and both were not made well or tucked in. I don’t think the sheets were changed. I also found a folded top sheet thrown inside my suitcase. The price of parking overnight is OUTRAGEOUS and too far to cart your suitcases to the Hotel. It cost me $140 for LUNCH at The Rainforest Cafe … I had a hamburger and fries, my son had a pulled pork sandwich and fries , and we each had a Pina Colada… and not the souvenir one’s! These prices are crazy expensive! We usually go to Disney World every year for a Week for about $1,000 more than I paid for 3 nights at this location. We wanted to stay in Canada, but really get screwed over with the prices of things! No wonder so many Americans travel here! It was an ok experience.. but we won’t be returning. Sadly it’s too expensive to travel in Canada!
Stayed 3 nights in May 2026

10/10 Excellent

Ebi and Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Deja

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, everything around was walking distance & nice. Very nice views.
Stayed 1 night in Nov 2025

8/10 Good

david

Stayed 6 nights in Feb 2026

6/10 Okay

Dwight

Stayed 1 night in Feb 2026

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2026

8/10 Good

Jesus

Stayed 2 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Convenient amenities. Easy access to Casino and great food alternatives.
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Feb 2026

4/10 Poor

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, amenities
Room was perfect! All staff was super friendly!
Stayed 1 night in Feb 2026

4/10 Poor

Brian

Stayed 1 night in Feb 2026

8/10 Good

Kokea

Liked: Cleanliness, staff & service, amenities
The room was clean and it was kept clean during our stay. The housekeepers do a great job! Guest services seemed very professional. The hotel was kept warm and cozy. Personally, it was too hot for me but it’s really cold outside, so I can appreciate why it’s warm inside the hotel. Warning: Don’t go on the weekend unless you like crowds. You will be squeezing into elevators like sardines. However, your experience will be very different if you go during the weekdays. The hotel is calm, quiet and peaceful and not crowded at all during the weekdays. There are lots of amenities nearby for a couple and for an entire family. (Game room, casino, spa, rides, stores, games, restaurants, water park, etc)
Stayed 3 nights in Feb 2026

10/10 Excellent

Jacob

Stayed 2 nights in Jan 2026

4/10 Poor

sara

Traveled with family and small children
Liked: Amenities
Disappointing Birthday Stay – Did Not Receive Room Type Reserved ​Rating: 2/5 Stars ​I have stayed at the Sheraton Niagara Falls twice before with no issues, but unfortunately, our most recent stay for a triple celebration (Family Day and two birthdays) was a major letdown. ​The Issues: ​Room Discrepancy: I booked and paid for a Full Fallsview room with a King bed and sofa bed. Despite calling three times, I was told at 10 PM that they didn’t have the room available. I ended up in a room with a partial view and no sofa bed. ​Noise & Maintenance: The elevators were under-serviced/broken, leading to long wait times. Furthermore, we were woken up early in the morning by neighbors fighting, as the walls provided little soundproofing. ​Service Recovery: While the staff was polite and offered macarons for the birthday, the only financial compensation offered was a $50 parking discount. This does not make up for the price difference of the premium room I actually paid for. ​Pros: ​Excellent location and walking distance to Starbucks and local restaurants. ​Convenient access to the Fallsview Indoor Waterpark. ​Final Verdict: The location is great, but the service and room management didn't match the premium price point. If you book here, double-check your room assignment immediately upon arrival. I’m disappointed that my family’s special occasion was dampened by these avoidable issues. ​Disappointed.
Stayed 1 night in Feb 2026

10/10 Excellent

Vishal

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, checking was extremely fast and flawless. No issues. Overall hotel was clean and well maintained. Rooms were spacious with a great few of the falls.
Stayed 2 nights in Feb 2026

10/10 Excellent

Juvy

Stayed 2 nights in Feb 2026

2/10 Terrible

April

Stayed 2 nights in Feb 2026

6/10 Okay

Zack

Stayed 1 night in Feb 2026

10/10 Excellent

Ujjaval

Stayed 2 nights in Feb 2026

10/10 Excellent

Janet

Staff are always helpful, pleasant and proffered
Stayed 2 nights in Jan 2026

8/10 Good

Unnati

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good experience overall except for the elevators which took forever as a few were not working.
Stayed 2 nights in Feb 2026

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
we had a great time. nice location - can easily. get to the waterpark, Clifton Hill and many other attractions.
Stayed 3 nights in Jan 2026

8/10 Good

wendy

Traveled with family
Liked: Cleanliness, amenities
it was fairly clean, staff was very friendly, but overall i think we are paying the high price for an amazing view
Stayed 2 nights in Feb 2026

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful falls view room. Property was in a great location, convenient to major attractions. Elevator service was not great which was a big annoyance and many of the necessities in the room such as tissues and handsoap were out. Other than that it was a wonderful stay
Stayed 2 nights in Feb 2026