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Crowne Plaza Niagara Falls NY Riverside by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

An outdoor patio with tables and chairs, a wooden pergola, hanging plants, a view of a bridge, and a railing overlooking a body of water.
An indoor swimming pool with clear views of a lake and trees through large windows.
A restaurant interior with a bar area, seating, and a view through large windows.
Unclassified image, 4 of 132, button
A banquet hall with round tables set for a formal event, large windows with a view of the water, and a decorative vase with flowers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $148
$130 nightly
$148 total
Total with taxes and fees
Sep 2 - Sep 3

Explore the area

View in a map
7001 Buffalo Avenue, Niagara Falls, NY, 14304
  • Place, Niagara River
    ‪18 min walk‬
  • Place, Buckhorn Island State Park
    ‪2 min drive‬
  • Place, Niagara Falls State Park
    ‪8 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Standard Room

  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds, City View

7.0 out of 10
Good
(12 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A compact living space with a kitchenette, a blue sofa with patterned cushions, a wooden coffee table, and a patterned rug.

Suite, 1 Bedroom

  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, a window with a view of the water, and a lamp on the nightstand.

Standard Room, 1 King Bed, River View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, River View

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds, River View

7.6 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a blue sofa, a wooden table, a bed with white linens, a nightstand with a lamp, and a kitchenette with a microwave.

Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A compact living space with a kitchenette, a blue sofa with patterned cushions, a wooden coffee table, and a patterned rug.

Suite, 1 Bedroom

  • 680 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, River View

A hotel room with a blue sofa, a wooden table, a bed with white linens, a nightstand with a lamp, and a kitchenette with a microwave.

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, River View

A modern bathroom with a glass shower enclosure, a large bathtub, and a separate sink area.

Premium Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

A room with a large window overlooking a waterfall and a distant cityscape.
Oakes Hotel Overlooking the Falls
Fallsview
  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
3.6 out of 5, Good, 9,021 reviews
$105 nightly
The price is $123
Sep 2 - Sep 3
Total with taxes and fees
Oakes Hotel Overlooking the Falls

About the neighborhood

Niagara Falls

With a stay at Crowne Plaza Niagara Falls NY Riverside by IHG in Niagara Falls (La Salle), you'll be a 4-minute drive from Fashion Outlets of Niagara Falls and 6 minutes from Niagara Falls State Park. .This hotel is 4.9 mi (7.8 km) from Rainbow Bridge and 5.1 mi (8.2 km) from American Falls.

What's nearby

  • Niagara River - 18 min walk - 1.0 mile
  • Buckhorn Island State Park - 2 min drive - 1.4 miles
  • Niagara Falls State Park - 8 min drive - 4.9 miles
  • Rainbow Bridge - 10 min drive - 5.8 miles
  • American Falls - 11 min drive - 6.1 miles

Getting around

  • Niagara Falls Station - 14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪SUBWAY - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Chic-Fil-A - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

Crowne Plaza Niagara Falls NY Riverside by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
You can enjoy a meal at Bella Vista Ristorante serving the guests of Crowne Plaza Niagara Falls NY Riverside by IHG, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Niagara Falls? This hotel has 8673 square feet (806 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,673 square feet of conference space
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 180 out of 1004 reviews
Rating 4 - Poor. 98 out of 1004 reviews
Rating 2 - Terrible. 96 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Jaya Krishna

Overall hotel was good and comfort
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chiragkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, Great staff.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location with an amazing view. Check in and staff were great. Food was ok but the general vibe, decor, cleanliness etc was excellent. Recommend for the price range
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Great food, friendly staff, and the view of the river and Grand Island Bridge was incredible.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location on the river with easy access to highway, The FALLS etc. Great views. Excellent staff. Very friendly & helpful!! Already booked another stay here in September. Highly recommend it.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Carina

Liked: Staff & service
They are remodeling. In a year it might be a great place. But needs work.
Stayed 1 night in May 2026
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food was overpriced. Rooms clean. Definitely expensive for the layout.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Valerie

Front desk under construction, pool was cold.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dakota

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing great staff service quality and prime location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful stay- beautiful property and great staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Lens

Liked: Cleanliness, staff & service, amenities
Experience was great, but our shower was not hot enough as far as hot water goes.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Georgeann

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best stay
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

denise

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, restaurant in property food was amazing
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was very nice, the food was really good and the service was great would recommend anyone to stay
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

maynor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need change some people of the staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on site was convenient
Stayed 1 night in Oct 2025
Verified review

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, everything very good
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sheryle

Liked: Amenities
Great in- house restaurant, beautiful view of Niagara River, quiet and great room! Easy drive to the Falls but not so close as to be in an overcrowded area.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

SUBHASHBHAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay and experience here!!! I booked the suite facing the river and it was awesome!!! It was a little small, like similar size to a studio, but it was comfortable. I loved the view and the jacuzzi tub. The staff at the front desk were incredibly nice. Shahrika, Brittani, and Steve were all very professional and accommodating. The restaurant (Bella Vista) was wonderful. Jackie was our server and she was very hardworking, kind and attentive. I appreciate her serving us on Easter Sunday. Overall, it was a phenomenal stay. I definitely plan on coming back again!!!
Jacuzzi tub
Awesome bathroom
View from room
View from bathtub
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Enjoyable stay. Staff was extremely courteous and accommodating.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Arnnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Feb 2025
Verified review

8/10 Good

AHMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026

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