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Sheraton Niagara Falls

Star Rating
4 out of 5
Photo gallery

Reviews

4.0 / 5Very Good
1,761 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Seneca Niagara Resort & Casino
    1 min walk
  • Popular Location
    Niagara Falls State Park
    11 min walk
  • Popular Location
    Rainbow Bridge
    11 min walk
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    34 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 1 King Bed (Guest Room)

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Queen Beds (Guest Room)

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds (Concierge level)

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed (Concierge level)

    4.8/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, Multiple Beds

    3.9/5 guest room rating

    Room Amenities

    • Sleeps 7
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed

    5/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite

    5/5 guest room rating

    Room Amenities

    • Sleeps 7
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite (Concierge level, 1 King or 2 Queen)

    Room Amenities

    • Sleeps 7
    • 1 King Bed OR 2 Queen Beds
    More details

About this area

Niagara Falls

In the city center, Sheraton Niagara Falls is in an area with good shopping. Skylon Tower and Rainbow Bridge are notable landmarks, and some of the area's popular attractions include Aquarium of Niagara and Fallsview Indoor Waterpark. Niagara SkyWheel and Maid of the Mist are not to be missed. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Seneca Niagara Resort & Casino - 1 min walk
  • Popular Location
    Observation Tower - 10 min walk
  • Popular Location
    Niagara Falls State Park - 11 min walk
  • Popular Location
    Rainbow Bridge - 11 min walk
  • Popular Location
    Niagara Gorge Discovery Center - 11 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • TGI Fridays – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily, happy hour available. Kids' menu available.
  • Rainforest Cafe – Family restaurant with a bar offering American cuisine. Serves lunch, dinner, and light fare daily. Kids' menu available.
  • Starbucks Cafe – Café offering American cuisine. Serves breakfast, lunch and dinner daily.
  • Sweet Treats Shop – Café. Open daily.

About this property

Sheraton Niagara Falls

4-star Niagara Falls hotel in Downtown Niagara Falls, near Observation Tower
3 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a coffee shop/café, and a snack bar/deli are onsite. All 392 rooms feature comforts like pillowtop beds and pillow menus, while conveniences include refrigerators and microwaves. Free WiFi and room service are standard, as are TVs with cable channels.
Sheraton Niagara Falls offers 392 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In addition to an indoor pool, Sheraton Niagara Falls provides a spa tub and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.
This 4-star property offers access to a 24-hour business center. Event facilities measuring 4860 square feet (452 square meters) include conference space. This business-friendly hotel also offers spa services, tour/ticket assistance, and a vending machine. Complimentary self parking is available on site.
Sheraton Niagara Falls is a smoke-free property.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Policies

Check-in

Check-in between 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.

Pets

  • Pets stay free
  • Dogs only
  • Up to 40 lbs

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 32.35 per accommodation, per night
The resort fee includes:
  • Internet access
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.70 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 7:00 AM to 11:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Sheraton Falls Niagara Falls NY Hotel
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Niagara Falls NY
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  • Sheraton Niagara Falls Hotel
  • Sheraton at the Falls Niagara Falls NY
  • Sheraton at the Falls
  • Sheraton Niagara Falls Hotel
  • Sheraton Niagara Falls Niagara Falls
  • Sheraton Niagara Falls Hotel Niagara Falls

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 19.70 per person
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Indoor pool
  • Shopping
  • Spa services
  • Spa tub

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Grocery/convenience store
  • Indoor pool
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (4860 square feet)

Outdoors

  • Pool sun loungers

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (air conditioning)
  • Climate control (heating)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Safe

Nearby things to do

Where to eat

  • TGI Fridays – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily, happy hour available. Kids' menu available.
  • Rainforest Cafe – Family restaurant with a bar offering American cuisine. Serves lunch, dinner, and light fare daily. Kids' menu available.
  • Starbucks Cafe – Café offering American cuisine. Serves breakfast, lunch and dinner daily.
  • Sweet Treats Shop – Café. Open daily.
4.0

Very Good

5 - Excellent
736
4 - Good
594
3 - Okay
246
2 - Mediocre
107
1 - Poor
78
4.1
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.0
Property condition

2/5

  • Liked: Amenities
  • Disliked: Staff & service, property conditions & facilities

nice pool area and fitness center. restaurants and arcade perfect location

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

My husband and I visited for a short getaway and booked The Sheraton based on recommendations from friends and family. While you can definitely tell there is some age to the rooms, the rooms and hotel overall were very clean. The service was great! We ordered room service one morning from the attached TGI Fridays and the food was delicious. The hotel is located within walking distance to the major attractions and falls. I definitely recommend The Sheraton.

Stayed 2 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Cleanliness and nearby to falls . Didn't like- staff unfriendliness

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2019

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