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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Front of property
Reception
In-room safe, desk, blackout drapes, iron/ironing board
Fitness facility
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services
$141
$120 nightly
$141 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(130 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(36 reviews)
  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(15 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 1,886 reviews
$115 nightly
The price is $135
Jan 4 - Jan 5, 2026
Total with taxes and fees
Chelsea Inn

About the neighborhood

New York

With a stay at Heritage Hotel, you'll be centrally located in New York, steps from Madison Square Park and within a 5-minute walk of Flatiron Building. .This hotel is 0.7 mi (1.1 km) from Madison Square Garden and 0.8 mi (1.2 km) from Empire State Building.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Madison Square Park - 2 min walk - 0.1 miles
  • Flatiron Building - 3 min walk - 0.2 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Madison Square Garden - 11 min walk - 0.6 miles

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Maman - ‬2 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪All’antico Vinaio - ‬1 min walk
  • ‪La Pecora Bianca NoMad - ‬2 min walk
  • ‪Inday - ‬3 min walk

About this property

Heritage Hotel

Hotel with a 24-hour fitness center, steps from Madison Square Park
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 111 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a vending machine.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 700 out of 1613 reviews
Rating 8 - Good. 504 out of 1613 reviews
Rating 6 - Okay. 239 out of 1613 reviews
Rating 4 - Poor. 82 out of 1613 reviews
Rating 2 - Terrible. 88 out of 1613 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jeremy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Convenient location, wonderful friendly staff. Room was pleasant. I like the quaintness of facility.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Verona

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive, courteous and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Stayed 1 night in Sep 2025

8/10 Good

Ethan

Clean, big AC unit
Stayed 3 nights in Jun 2025

6/10 Okay

Tasheem L

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoy my stay
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Heritage every time I go to NYC. It's everything I need in a hotel.
Stayed 3 nights in Aug 2025

4/10 Poor

Paulo

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Rebeckah

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was remodeled, clean, and had no issues. The room was on the smaller side, but average for NYC. The staff was friendly and accommodating. I was only here for one night, but the stay was great!
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Stayed 1 night in Aug 2025

10/10 Excellent

Algion

Stayed 1 night in Aug 2025

8/10 Good

Nancy

Traveled with family
Liked: Staff & service
The staff was wonderful! Absolutely helpful and friendly. Allowed us to store luggage. Made change for soda machines. Gave recommendations. The hotel itself is in a great location! Quiet street, around the corner from a wonderful area. Overall a great stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

BO

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
都是宠物的味道 很恶心
Stayed 5 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central NY stay

Excellent location. Rooms on the small side but fine for our needs. Had an inner room so not much light through the window. Front desk staff very friendly and helpful. Noisy on the corridors with other guests ( floors are vinyl so carry noise) Close to subway and many places to eat nearby. Would stay again if visiting NY
Stayed 5 nights in Aug 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staf very good place

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff we’ve encountered in years! Friendly and helpful always. Our room was good by NYC standards, enough space to move around, not a lot of space for unpacking. Large bathroom, no provided hair conditioner, fyi. It was a weekend and we were able to get free street parking directly across from hotel! Great location, walkable to Broadway, Union Square, Penn Station, lots of good food and bars nearby. Would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Ray

Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for NYC. Helpful staff and nice flow around desk. Room has space and view much as expected. Easy to walk around and very comfortable.
Stayed 1 night in Aug 2025

2/10 Terrible

Farshad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at any costs. Extra dirty bed sheets and room and very noisy bed frames. AC was too old and wasn’t able to cool down the temperature, so we were not able to sleep the entire night. Stay away!
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Stayed 1 night in Aug 2025