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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Front of property
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Fitness facility
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • 24/7 front desk
$141
$120 nightly
$141 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(133 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior
Chelsea Inn
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 1,978 reviews
$96 nightly
The price is $114
Feb 1 - Feb 2
Total with taxes and fees
Chelsea Inn

About the neighborhood

New York

With a stay at Heritage Hotel, you'll be centrally located in New York, steps from Madison Square Park and within a 5-minute walk of Flatiron Building. .This hotel is 0.7 mi (1.1 km) from Madison Square Garden and 0.8 mi (1.2 km) from Empire State Building.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Madison Square Park - 2 min walk - 0.1 miles
  • Flatiron Building - 3 min walk - 0.2 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Madison Square Garden - 11 min walk - 0.6 miles

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Maman - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪All’antico Vinaio - ‬2 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Tacombi - ‬4 min walk

About this property

Heritage Hotel

Hotel with a 24-hour fitness center, steps from Madison Square Park
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 111 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a vending machine.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 730 out of 1680 reviews
Rating 8 - Good. 520 out of 1680 reviews
Rating 6 - Okay. 246 out of 1680 reviews
Rating 4 - Poor. 89 out of 1680 reviews
Rating 2 - Terrible. 95 out of 1680 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Lars

Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Stayed 1 night in Oct 2025

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Oct 2025

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service
This hotel was fine for one night for the price, but I would never stay for more than that. The location was convenient and walkable and the staff was friendly. Our room was very basic but clean. Pillows were not good and bed wasn’t the most comfortable. Room was decent size for the city, I’ve stayed in much smaller, but bathroom was tiny. The security latch on our door was broken and walls were pretty thin. Overall, accept it for what it is - a decently priced place to rest your head for the night after a long day of 24,000 steps.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, clean rooms.
Stayed 5 nights in Oct 2025

10/10 Excellent

Josh

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the room was clean and adequate to our needs. Motel is in an excellent location close to many restaurants and stores. Enjoyed our stay.
Stayed 4 nights in Oct 2025

6/10 Okay

Courtney

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was comfy,
Stayed 1 night in Oct 2025

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Tv could use an upgrade and the bed slides around. Otherwise great place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Delmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Heritage. Room was small, but was well appointed. Safe, quiet area near some pubs and close to transit. Great value.
Stayed 1 night in Oct 2025

8/10 Good

Frida

Stayed 1 night in Oct 2025

10/10 Excellent

Muriel, Henrico

Traveled with family
Liked: Amenities
The room was a family suite and although it was small it was clean and comfortable. The staff were extremely accommodating. It was located in a great part of the city with easy access to the subway. I would definitely stay here again. Great hotel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Darius

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, sheets no clean. Thin walls. Smells.
Stayed 1 night in Oct 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service
*
Stayed 2 nights in Oct 2025

6/10 Okay

George, Wilton

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Melodee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to our room and it was way smaller than what was presented in photos. You had to clime over bed to get Into room. Air conditioning did not cool room on very hot day and when we said we could not stay there they refused refund. Went through Expedia and I don’t believe Expedia did enough. They tried calling them a couple of times and then said they didn’t get any answer. It was expensive and we went to another hotel. I will say that I put a big part on Expedia for not helping more
Stayed 2 nights in Aug 2025

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Orly

Traveled with family
Liked: Cleanliness, staff & service
Sufficient rooms. Everything is just in place. Basic Simple and clean hotel. The staff was very kind and friendly. Location is great!
Stayed 3 nights in Oct 2025

6/10 Okay

Derrick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I/we visit NYC 3-4 times a year. I book our stays at a different hotel each time, we like try different areas. This stay was disappointing. I booked this hotel because of an available room with 3 twins. Me & my son had a guys weekend in NYC for his birthday. One of his AF buddies met us there. The location of the hotel is excellent. The hotel & room were clean. The staff we made contact with were very friendly & courteous. The bed was relatively comfortable. The a/c cooled the room well. The shower was hot with good water pressure. The problem with this stay for me was value. For what I paid for this hotel room, I could have stayed at a number of better places. The size of the room was small, but the size of the bathroom was rediculous. Literally... there was just enough room to stand in front of the sink with my back against the door. The toilet was like setting in a seat on a Spirit flight, and there was just enough room to step out of the shower. If the room had been 1/2 what I paid, it would be understandable. I/we've stayed at much nicer, and much larger room'd hotels. I would never consider this hotel again. I'm doing a solo trip to NYC 10/24, I definitely will not stay here.
Stayed 3 nights in Oct 2025

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Good view outside
Stayed 4 nights in Jul 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very small, however my daughter's was a decent size. I may have had a larger room if I had not requested a stall shower. This may have been the only available room that filled that requirement.
Stayed 2 nights in Oct 2025