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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Front of property
Fitness facility
In-room safe, desk, blackout drapes, iron/ironing board
Lobby lounge
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • 24/7 front desk
The current price is $193
$165 nightly
$193 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(137 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
The Hotel @ Fifth Avenue
Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 2,031 reviews
$160 nightly
The price is $187
May 3 - May 4
Total with taxes and fees
The Hotel @ Fifth Avenue

About the neighborhood

New York

With a stay at Heritage Hotel, you'll be centrally located in New York, steps from Madison Square Park and within a 5-minute walk of Flatiron Building. .This hotel is 0.7 mi (1.1 km) from Madison Square Garden and 0.8 mi (1.2 km) from Empire State Building.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Madison Square Park - 2 min walk - 0.1 miles
  • Flatiron Building - 3 min walk - 0.2 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Madison Square Garden - 12 min walk - 0.7 miles

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Maman - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪Mama Mezze - ‬1 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Tacombi - ‬4 min walk

About this property

Heritage Hotel

Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 111 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a vending machine.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 766 out of 1742 reviews
Rating 8 - Good. 535 out of 1742 reviews
Rating 6 - Okay. 254 out of 1742 reviews
Rating 4 - Poor. 88 out of 1742 reviews
Rating 2 - Terrible. 99 out of 1742 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Benjamin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I ever stayed at
Stayed 2 nights in Jan 2026

10/10 Excellent

Anny

Stayed 1 night in Jan 2026

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was dynamite, able to check in a little earlier than expected. Room was clean & comfy beds. Nice view of Empire State building. Bathroom was decent
Stayed 2 nights in Jan 2026

10/10 Excellent

Beverly

Stayed 5 nights in Jan 2026

2/10 Terrible

Giuseppe

Stayed 3 nights in Jan 2026

10/10 Excellent

hyekyung, Bedford

Traveled with family
Liked: Cleanliness, property conditions & facilities
All the staff are consistently kind. The front desk staff responded to every request with detailed and courteous assistance.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mai

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Easy 2 min walk to many shops and restaurants
Stayed 1 night in Jan 2026

10/10 Excellent

Hansiel

Stayed 2 nights in Dec 2025

10/10 Excellent

Griffin

Liked: Cleanliness, amenities, property conditions & facilities
Good budget hotel
Stayed 2 nights in Jan 2026

8/10 Good

Rommel B

Stayed 3 nights in Jan 2026

8/10 Good

Kyle

Stayed 1 night in Jan 2026

8/10 Good

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly , attentive service , clean room, good environment
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and the hotel is subway central. The walls are a bit thin but that was a concern for our neighbours with our snoring lol. Always felt safe and highly recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Everton F

Liked: Cleanliness, staff & service, amenities
O hotel é muito bom, bem localizado, perto de muita coisa essencial, sem falar que o quarto em que fiquei é bem silencioso. O Quarto é espaçoso, organizado e com um bom banheiro. A equipe é super simpática.
Stayed 4 nights in Jan 2026

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was clean, staff was accommodating. The location was centrally located so it was easy to get places.
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is perfect. The room was quite and good. The staff was very welcoming. The small gym was ok.
Stayed 6 nights in Jan 2026

10/10 Excellent

Russell

Stayed 4 nights in Dec 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities
had a great stay. staff was amazing & the area was very convenient & perfect to see everything
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Shelby

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Overall our stay was good! Not tons of outside noise, great location close to lots of popular sites to see, and good food. All staff were very nice and helpful!! They’ll store your luggage in a locked room if you arrive before check in time which was great! The room wasn’t insanely clean and felt a little run down. There was hair in the bathtub and some stains on the sheets.This is the only reason i would give it 4 stars.
Stayed 3 nights in Jan 2026

10/10 Excellent

Blessy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed staying here and the staff was really nice to us and helpful!
Stayed 1 night in Jan 2026

10/10 Excellent

Trent

Liked: Cleanliness, property conditions & facilities
Was a good priced place to stay in Manhattan, space is a premium so expect small room, we were only there to sleep otherwise we were out seeing New York City........
Stayed 7 nights in Dec 2025