DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Reception
Bar (on property)
2 Double Beds Empire State Building View | View from room
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes

Room options

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

8.6 out of 10
Excellent
(160 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(110 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

8.4 out of 10
Very good
(37 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Restaurant
Hilton Garden Inn New York/Manhattan-Chelsea
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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very Good, 3,204 reviews
$110 nightly
The price is $129
May 10 - May 11
Total with taxes and fees
Hilton Garden Inn New York/Manhattan-Chelsea

About the neighborhood

New York

With a stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be centrally located in New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. .This hotel is 0.8 mi (1.3 km) from Empire State Building and 1 mi (1.7 km) from Chelsea Market.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Goldie’s Tavern - ‬4 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 236 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1135 out of 2432 reviews
Rating 8 - Good. 633 out of 2432 reviews
Rating 6 - Okay. 398 out of 2432 reviews
Rating 4 - Poor. 139 out of 2432 reviews
Rating 2 - Terrible. 127 out of 2432 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alicja

Stayed 1 night in Jan 2026

4/10 Poor

Serena

Business traveler
Disliked: Property conditions & facilities
I was underwhelmed there was nothing to shout about everything was just ok
Stayed 4 nights in Nov 2025

10/10 Excellent

NICHOLAS

Stayed 1 night in Jan 2026

8/10 Good

Jocelyn

Stayed 1 night in Jan 2026

8/10 Good

Sylwester

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2026

4/10 Poor

Carolina, miami beach

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately, my stay was not great because there was no hot water. With the current cold temperatures, hot water is essential, and not having it made showering and basic comfort very difficult. For a hotel of this level, consistent hot water should be a standard, and this issue significantly affected my experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Supriyo

Liked: Cleanliness, staff & service, amenities
Fantastic stay
Stayed 1 night in Jan 2026

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, amenities
Good spot. Gave us early check in
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff treated us like gold extra kudos to Samantha at the desk and Debbie the room cleaner and the nighttime manager was awesome Big tall guy took care of our ever knee every need always works with Samantha to be quite honest we retreated like royalty My wife was handicapped she got injured on the cruise and they took such good care of us it was better The best hotel experience we have had ever thank you
Stayed 4 nights in Jan 2026

10/10 Excellent

Jose, Chelsea

Stayed 2 nights in Jan 2026

10/10 Excellent

Eduardo

Stayed 1 night in Jan 2026

6/10 Okay

Fabrice

Stayed 2 nights in Jan 2026

6/10 Okay

Barry

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property is definitely worse for wear. Elevators are slow. The rooms are tiny, and the finishings (paint, cabinetry, bathroom tiles) need touch-ups. The heating unit was unbearably loud and kept me up at night. There was no mini-fridge in my unit when I checked in. The television kept breaking over and over. The ice machine on my floor was broken, and that meant going down several floors to find the next one. The location is good, the staff are friendly, but the property needs a big refresh.
Stayed 3 nights in Jan 2026

8/10 Good

Samantha

Stayed 1 night in Jan 2026

10/10 Excellent

Natalia

Stayed 3 nights in Dec 2025

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was clean, good located, room was smaller than I expected and the view was exactly as promised.
Stayed 4 nights in Jan 2026

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff were very courteous and friendly. The only disappointment was being told I would get a call when my room was ready to check in and I did not get a call.
Stayed 2 nights in Jan 2026

6/10 Okay

Elizabeth

Traveled with partner
The staff did their best but we requested a king room and received 2 doubles . They gave us 2 drink tickets that only allotted for wine/ beer / well and breakfast to make up for it .
Stayed 1 night in Jan 2026

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Great location everything was clean and everyone was very helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Trystan

Stayed 1 night in Jan 2026

8/10 Good

Edward

Stayed 1 night in Jan 2026

10/10 Excellent

Yola

Stayed 2 nights in Dec 2025

10/10 Excellent

Utafumi

Stayed 1 night in Jan 2026

6/10 Okay

Sean

Liked: Cleanliness, property conditions & facilities
The rooms were very small. The view was not great but I understand with the location. Other than that it was clean and the staff was friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

M

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 6 nights in Jan 2026