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Ace Hotel New York

Property class: 4

Choose dates to view prices

Photo gallery for Ace Hotel New York

Front of property
Serves breakfast and brunch
Serves breakfast and brunch
Street view
Designer toiletries, hair dryer, bathrobes, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$245
$210 nightly
$245 total
Total with taxes and fees
May 25 - May 26

Explore the area

View in a map
20 West 29th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(45 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

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May 25 - May 26
Total with taxes and fees
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About the neighborhood

New York

With a stay at Ace Hotel New York, you'll be centrally located in New York, just a 4-minute walk from 5th Avenue and 6 minutes by foot from Empire State Building. .This hotel is 0.4 mi (0.7 km) from Madison Square Garden and 0.6 mi (1 km) from Bryant Park.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Museum of Sex - 2 min walk - 0.1 miles
  • Madison Square Park - 3 min walk - 0.2 miles
  • Empire State Building - 6 min walk - 0.4 miles
  • Madison Square Garden - 9 min walk - 0.5 miles

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk

About this property

Ace Hotel New York

Ace Hotel New York offers 286 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 286 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at Bistro 29, a bistro which features a bar/lounge. Dining is also available at the 2 coffee shops/cafes. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Bistro 29 - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
Libera - Onsite bar. Open daily.
The Lobby - This lobby lounge serves breakfast, brunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 29
  • Libera
  • The Lobby

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.92 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 518 out of 1070 reviews
Rating 8 - Good. 243 out of 1070 reviews
Rating 6 - Okay. 150 out of 1070 reviews
Rating 4 - Poor. 89 out of 1070 reviews
Rating 2 - Terrible. 70 out of 1070 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tamarisk

Stayed 1 night in Jan 2026

2/10 Terrible

Kiran

Disliked: Cleanliness, amenities, property conditions & facilities
Very poorly lit rooms, could not even see my own luggage, tried to explain to management and they could not do anything, the overall state of the premises is very run down, cold, industrial, the bathtub had a lot of rust and looked dirty, the front desk staff were incredibly unprofessional and had zero manners. If you want to pay 4 star price to stay at a hostel, by all means do so, otherwise I would say this hotel is grossly misrepresenting themselves.
Stayed 2 nights in Jan 2026

4/10 Poor

hailey

The room was too hot - the hotel told us that the heat was just on in the building and there was nothing they could do about that. Aka if there’s heat there’s no ac. 2 of the hotel’s elevators weren’t working
Stayed 3 nights in Nov 2025

10/10 Excellent

Mattison

Stayed 4 nights in Jan 2026

10/10 Excellent

Angel Javier

Stayed 1 night in Jan 2026

10/10 Excellent

Johannes

Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, amenities
Small room and very old/industrial, but clean and functional and trendy. The food in the lobby was great and everyone was super kind! Very convenient neighborhood!
Stayed 2 nights in Jan 2026

10/10 Excellent

kenyetta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent hotel would definitely stay again it was very close to time square walking distance
Stayed 2 nights in Dec 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was tremendous and helpful. Very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Kirrily

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and spacious rooms
Stayed 6 nights in Dec 2025

10/10 Excellent

Lauren

Stayed 3 nights in Dec 2025

10/10 Excellent

Bianca

Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but having to pay to use the tv was strange. Friendly staff and helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t eat or drink at the bar this time
Stayed 3 nights in Dec 2025

8/10 Good

Barrett

Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very nice, and the room was clean, cool-looking, and much bigger than I expected with a rustic feel. There’s a bar downstairs, and a coffee spot nearby, plus the location is great—close to MSG, Chinatown, Macy’s, and other great places. They also let us leave our luggage and walk around NYC even after we checked out, which was incredibly convenient and thoughtful. Overall, a great experience!
Stayed 2 nights in Dec 2025

8/10 Good

John

Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
SUPER sweet staff. The lobby/bar area is perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Braylee

Liked: Cleanliness, amenities, property conditions & facilities
Super cool and fun!
Stayed 3 nights in Dec 2025

8/10 Good

Monica, Bethesda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not included. But there were some places to get breakfast. We tried and liked the Black seed bagels but it was closed on Christmas.
Stayed 3 nights in Dec 2025

10/10 Excellent

Grant

Stayed 4 nights in Dec 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Dec 2025

10/10 Excellent

steven a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, clean rooms and lobby. Front desk staff were very helpful and accommodating when asked to store our bags until our flight.
Stayed 1 night in Dec 2025

8/10 Good

Eric

Stayed 3 nights in Dec 2025

10/10 Excellent

Marilyn, Beverly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy, and for us, a routine check-in.
Stayed 1 night in Dec 2025