See all properties

Ace Hotel New York

4.0 star property

Choose dates to view prices

Photo gallery for Ace Hotel New York

Front of property
Serves breakfast and brunch
Designer toiletries, hair dryer, bathrobes, towels
Street view
Serves breakfast and brunch

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$177
$151 nightly
$177 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
20 West 29th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk)

10.0 out of 10
Exceptional
(2 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Hotel Seville Nomad, in the Unbound Collection by Hyatt
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,331 reviews
$196 nightly
The price is $229
Jan 22 - Jan 23
Total with taxes and fees
Hotel Seville Nomad, in the Unbound Collection by Hyatt

About the neighborhood

New York

With a stay at Ace Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 6 minutes by foot from Empire State Building. .This hotel is 0.5 mi (0.7 km) from Madison Square Garden and 0.7 mi (1.1 km) from Broadway.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Museum of Sex - 2 min walk - 0.1 miles
  • Madison Square Park - 3 min walk - 0.2 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Madison Square Garden - 9 min walk - 0.5 miles

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk

About this property

Ace Hotel New York

Hotel with a restaurant, steps from 5th Avenue
Ace Hotel New York offers 286 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 286 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at Bistro 29, a bistro which features a bar/lounge. Dining is also available at the 2 coffee shops/cafes. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Bistro 29 - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
Libera - Onsite bar. Open daily.
The Lobby - This lobby lounge serves breakfast, brunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 29
  • Libera
  • The Lobby

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.92 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 467 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 144 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jillian

Stayed 1 night in Oct 2025

6/10 Okay

WILLIAM

Traveled with family
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Stayed 1 night in Oct 2025

6/10 Okay

Joshua

Stayed 2 nights in Oct 2025

4/10 Poor

dan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for a suite with three beds. Ended up with a king and adjoining room with two futons. Had to check into both rooms at totally separate times and place two different deposits despite having paid in full for our suite before we stayed. Great lobby but rooms are moderately clean, elevators are awful. Ended up having to use stairs most of the time. Not worth the money. Time to stop resting on the hipster laurels of your hotel and update some of your issues. Definitely start with training the front desk.
Stayed 2 nights in Oct 2025

6/10 Okay

Charmi

Traveled with group
Liked: Cleanliness, property conditions & facilities
Six of us stayed here for the weekend and booked 3 rooms. The positives: - Great location! - Rooms are very spacious - The building has Black Seed Bagels and a Fresh Juice place as well a coffee shop - The lobby has a coffee bar and a drinks bar - The daytime reception staff and bell staff are very friendly - One of the rooms had a slight view of the empire state building Areas of improvement: - The hotel is very dimly lit. The lobby as well as the rooms are very dim. It is hard to get ready in such a poorly lit room - The night staff manager wasn't very friendly and borderline rude - There is no coffee machine in the room BUT coffee bar in the lobby makes up for it - One of the rooms had an issue with the drain of their shower and the another one had an issue with their toilet running all night - The queen beds are small for 2 people We stayed for just the weekend. I wouldn't for a longer stay, The dim lighting isn't very enticing for a repeat stay.
Stayed 2 nights in Oct 2025

2/10 Terrible

Lauren

Liked: Room comfort
Disliked: Staff & service
The check-in was a mess. We tried to check in at 2:30 and no rooms were ready so the lobby was packed. At 3 pm when rooms were finally ready there was a huge line to check in and get your bags. It’s unbelievable that they couldn’t check in a single party early.
Stayed 1 night in Oct 2025

4/10 Poor

Aldora

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Aliammar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was so rude and started screaming and being disrespectful.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Stephen

Disliked: Property conditions & facilities
Please please please change the showers in the bathroom. The shower curtain is not hygienic and sticks to the body every time you shower. Also there was not enough clothing storage space for us travelling for 6 nights. One thing (not the hotel’s fault) but the smell of marijuana around the hotel and coming through the windows was extreme.
Stayed 6 nights in Sep 2025

6/10 Okay

Jaspaul

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

2/10 Terrible

Qingmei, Mt. Arlington

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I had terrible sleep due to the loud noises the water pipes made whenever someone nearby using the sink or bath. And on top of it, I received extra $50 destinations charges after I checked out. I was told I’ve been paid in full when I checked in. This is ridiculous. Will never stayed there anymore
Stayed 1 night in Oct 2025

10/10 Excellent

Miray

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, good vibes
Stayed 3 nights in Sep 2025

8/10 Good

Eren, San Francisco

Stayed 3 nights in Sep 2025

6/10 Okay

Kate

Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and low key
Stayed 2 nights in Sep 2025

4/10 Poor

Tavi, Bloomfield Hills

Business traveler
Disliked: Amenities
Although the room was clean, it was very small for $700/night. The lobby was very dark, and there was no restaurant The only redeeming part of this hotel was the staff who were very friendly and accommodating. The use of graphic messaging is overwhelming to the visitor and by no means hip. I sure hope they did not pay anyone very much for the design and layout of the common areas and rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Sep 2025

10/10 Excellent

Wanda Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Got in late (2a). Front desk was 100% on - couldn't have been more efficient or nice foe thar matter. Room was clean. Shower was great after a long businesa trip.
Stayed 1 night in Sep 2025