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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Banquet hall
Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access
Lobby sitting area
Hallway

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
$67
$56 nightly
$67 total
Total with taxes and fees
Mar 26 - Mar 27

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bayou Sauvage National Wildlife Refuge
    ‪1 min drive‬
  • Place, Eastover Country Club
    ‪3 min drive‬
  • Place, Canal Street
    ‪16 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

7.8 out of 10
Good
(49 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Mar 19 - Mar 20
Total with taxes and fees
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About the neighborhood

New Orleans

With a stay at Trident Inn & Suites, New Orleans in New Orleans (New Orleans East Area), you'll be within a 15-minute drive of Bourbon Street and Caesars Superdome. .This hotel is 11.7 mi (18.9 km) from Canal Street and 11.9 mi (19.1 km) from Caesars New Orleans Casino.

What's nearby

  • Bayou Sauvage National Wildlife Refuge - 1 min drive - 1.6 miles
  • Eastover Country Club - 3 min drive - 1.4 miles
  • Canal Street - 16 min drive - 12.9 miles
  • Bourbon Street - 16 min drive - 12.2 miles
  • Port of New Orleans - 19 min drive - 15.6 miles

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Castnet Seafood - ‬4 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive

About this property

Trident Inn & Suites, New Orleans

Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 141 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to October 31
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 358 out of 1011 reviews
Rating 8 - Good. 201 out of 1011 reviews
Rating 6 - Okay. 154 out of 1011 reviews
Rating 4 - Poor. 109 out of 1011 reviews
Rating 2 - Terrible. 189 out of 1011 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Johnelle

Traveled with group
Liked: Amenities
Great customer service, room was clean, convenient location
Stayed 2 nights in Feb 2026

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service
Very good stay, safe, convenient and quiet!! Good location
Stayed 3 nights in Dec 2025

10/10 Excellent

Carla

Stayed 1 night in Dec 2025

10/10 Excellent

Dougqwana

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Lirandon

Stayed 1 night in Dec 2025

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, amenities
Nasty
Stayed 2 nights in Oct 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great mostly see us next year
Stayed 1 night in Dec 2025

8/10 Good

marci

Stayed 1 night in Dec 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It good
Stayed 1 night in Dec 2025

10/10 Excellent

Bradley

Stayed 3 nights in Dec 2025

10/10 Excellent

Arnetria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Nov 2025

10/10 Excellent

Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Greg

Liked: Staff & service
always a nice stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Vickie

Business traveler
Liked: Cleanliness, staff & service
Room 137 was nice .only issue i had was the back door was loudly being slammed all night
Stayed 1 night in Dec 2025

10/10 Excellent

Chante

Stayed 8 nights in Nov 2025

2/10 Terrible

Brenae

Disliked: Cleanliness, staff & service, amenities
The WIFI was not working properly, and a few roaches crawling at night. The first room was flooded, but they responded quickly and placed us in another room.
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

8/10 Good

Greg

Stayed 4 nights in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
I wanted a good place to sleep and have a warm shower. Trident Inn was great for the value of what I paid for my stay. The breakfast area was clean and well stocked. I also enjoyed the spacious bathroom and room.
Stayed 1 night in Nov 2025

4/10 Poor

Arka

Traveled with group
Disliked: Cleanliness, staff & service
Rooms were somewhat stinky and very old kind of
Stayed 2 nights in Nov 2025

10/10 Excellent

Carla

Stayed 1 night in Nov 2025

2/10 Terrible

Njideka

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The environment is very dirty and most of them items are not working, the building is not maintained rusted and even to shower is a problem no hot water
Stayed 3 nights in Nov 2025

2/10 Terrible

GABRIEL

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Don't let the private gate fool you. The pictures in the website does not represent the property. I arrived November 28,2025 checked in no hot water. Also there in no phones in the room so you can't call for assistance. To make matters worse when I Expedia for refund. They said hotel had hot water and refused a refund. The entire hotel was without hot water multiple complaints. This is definitely not it.
Stayed 2 nights in Nov 2025