SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5 star property

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Photo gallery for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
Pillowtop beds, desk, laptop workspace, blackout drapes
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Parking available
$115
$97 nightly
$115 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Saenger Theatre
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Studio, Multiple Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(15 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(12 reviews)
  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Panoramic Room, Multiple Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

New Orleans

SpringHill Suites by Marriott New Orleans Downtown/Canal Street is centrally located in New Orleans, a 4-minute walk from University Medical Center New Orleans and 7 minutes by foot from Joy Theater. .This hotel is 0.4 mi (0.6 km) from Saenger Theatre and 0.5 mi (0.7 km) from LSU Health Sciences Center.

What's nearby

  • Canal Street - 1 min walk - 0.1 miles
  • Saenger Theatre - 6 min walk - 0.4 miles
  • Caesars Superdome - 10 min walk - 0.6 miles
  • Bourbon Street - 11 min walk - 0.6 miles
  • Smoothie King Center - 15 min walk - 0.8 miles

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪PJ’s Coffee University Medical Center - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪The Herbalist - ‬8 min walk
  • ‪Seven Three Distilling Co. - ‬6 min walk
  • ‪Backatown Coffee Parlour - ‬9 min walk

About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Hotel with free breakfast, 8-minute walk to Saenger Theatre
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers 74 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 74 guestrooms featuring microwaves and LED televisions. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning. An additional buffet breakfast is served daily (subject to charges).
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered.
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

Reviews

SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

Reviews

10/10 Excellent

Zuleyka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel's rooftop❤️
Stayed 3 nights in Sep 2025

10/10 Excellent

Karliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jissel

Stayed 2 nights in Aug 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. A little further out so quiet. Parking is a rip off. Nice breakfast offered.
Stayed 4 nights in Aug 2025

2/10 Terrible

Yessenia

Stayed 4 nights in Aug 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Jul 2025

6/10 Okay

Barbara

Stayed 1 night in Aug 2025

4/10 Poor

Selene

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latonya at the front desk was the best!! She was very personable and took great care of us!! The property was beautiful and clean. Would definitely stay here again!
Stayed 3 nights in Aug 2025

8/10 Good

Mckell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Monica

Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Candace

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a rooftop bar with a beautiful view of the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had lots of options, and we had a great view of downtown!
Stayed 1 night in Aug 2025

10/10 Excellent

Reggie

Traveled with family
Liked: Cleanliness, amenities
Nice in a great place for tourists
Stayed 5 nights in Jul 2025

6/10 Okay

Jerry

Traveled with family and small children, Traveled with family
New Orleans is dirty and smelly I didn't expect that!
Stayed 2 nights in Jul 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointing

The room we were assigned did not have a window, and I don't remember requesting that or being asked if we wanted that. We didn't complain about it, though, but were disappointed to find multiple outlets not working in the room and the TV had a very blue picture. We called to report the issues and were offered a different room (also without a window). The new room was even worse, with no hot water in the shower, a toilet that ran constantly and a sink that wouldn't drain at all. We decided to just deal with those issues because we really didn't want to move again. Originally, we were told we'd get 10K Bonvoy points for our troubles, but we were only given 2,500. Just overall disappointing all around and we probably won't choose to stay here again. Also, there is $20 overnight self-parking right next door, but the hotel doesn't tell you about that. They instead want to charge you $40 (much higher than the confirmation said) to park further down the street.
Stayed 1 night in Jul 2025

6/10 Okay

Steven, Austin

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
You have to pay extra for parking!! Very disappointing that it’s an extra charge even if you are self parking.
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Traveled with group
In general the stay was ok/ fine. The staff was slow in addressing customers' needs. It took a good while to wait for getting the room keys. Please make improvements on customer services. Thanks.
Stayed 1 night in Jul 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches in the room. You also have to park a block away from the hotel. It’s “self packing” but the lot they have you parking is $20 for overnight but since you booked at the hotel, the hotel pays it but charges you double! It actually also smells like the hotel has been cleaned with a dirty rag. So for a two night stay not only did we pay in full when we got there but they charge you another $94 from your “incidentals” for parking and tax. Normally you get your incidental back in full after check out but it also takes them 4+ days to return it back. Overall WOULD NEVER STAY HERE AGAIN.
Stayed 2 nights in Jul 2025

8/10 Good

Phelicia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that there is a $40 charge for parking across the street from the hotel. $50 for valet
Stayed 1 night in Jul 2025