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Sleep Inn & Suites Metairie - New Orleans West

2.5 star property

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Photo gallery for Sleep Inn & Suites Metairie - New Orleans West

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Fitness facility
Free daily buffet breakfast
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$73
$64 nightly
$73 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
4601 North I-10 Service Road, GPS: 4601 Utica St, Metairie, LA, 70006
  • Place, Clearview Mall
    ‪2 min walk‬
  • Place, Tulane Lakeside Hospital for Women and Children
    ‪6 min walk‬
  • Place, East Jefferson General Hospital
    ‪16 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Metairie

In the heart of Metairie, Sleep Inn & Suites Metairie - New Orleans West is within a 5-minute drive of Clearview Mall and Lakeside Shopping Center. .This hotel is 2.7 mi (4.4 km) from Lafreniere Park and 3.4 mi (5.5 km) from Shrine on Airline.

What's nearby

  • Clearview Mall - 2 min walk - 0.1 miles
  • Tulane Lakeside Hospital for Women and Children - 6 min walk - 0.4 miles
  • East Jefferson General Hospital - 16 min walk - 0.9 miles
  • Metairie Business District - 2 min drive - 1.6 miles
  • Lafreniere Park - 3 min drive - 1.8 miles

Getting around

  • Canal at Saint Anthony Stop - 9 min drive
  • New Orleans Union Passenger Terminal - 14 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 11 min drive

Restaurants

  • ‪AMC Macguffins - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • Izzo's Illegal Burrito
  • ‪Carrabba's Italian Grill - ‬10 min walk
  • ‪Smalls Sliders - ‬8 min walk

About this property

Sleep Inn & Suites Metairie - New Orleans West

Hotel with free parking, 8-minute walk to Clearview Mall
Sleep Inn & Suites Metairie - New Orleans West offers 70 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to use GPS devices to locate the property must note that these devices are providing incorrect directions when the property's address, 4601 North I-10 Service Road, is used. Guests are advised instead to use 4601 Utica Street Metairie, La 70006.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Metairie
Sleep Inn Metairie
Sleep Inn Metairie Hotel
Sleep Inn & Suites Metairie Hotel
Sleep Inn & Suites Metairie Metairie
Sleep Inn & Suites Metairie Hotel Metairie

Sleep Inn & Suites Metairie - New Orleans West Reviews

Reviews

6.8
Rating 10 - Excellent. 312 out of 1008 reviews
Rating 8 - Good. 205 out of 1008 reviews
Rating 6 - Okay. 151 out of 1008 reviews
Rating 4 - Poor. 154 out of 1008 reviews
Rating 2 - Terrible. 186 out of 1008 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John lewis

Stayed 1 night in Oct 2025

2/10 Terrible

Cassandra, CLINTON

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Business traveler
Stayed 2 nights in Oct 2025

2/10 Terrible

Marco

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a leak in the AC so......we had a room. The floor was wet because the a/c had a leaking problem and the room smelled like nasty water. Someone had the window opened and there was a cigarette 🚬 on a bottle cap. We needed a plunger because of the toilet and the front desk didn't know where one was
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith

Stayed 1 night in Oct 2025

6/10 Okay

Gary

Disliked: Property conditions & facilities
Staff was nice. Bed was comfortable. This place seems very old Needs some updating
Stayed 1 night in Oct 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed when I got to the property. They had given our room away. After traveling all day, they didn't try to accommodate us in no way. We had to scramble and find somewhere to stay at the last minute. luckily, i was able to find something through Expedia. This was a wake-up call for me about Orbitz.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edy

Stayed 1 night in Oct 2025

6/10 Okay

Carmen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

It’s a Room

Hotel has seen better days. Staff is friendly though.
Stayed 1 night in Sep 2025

8/10 Good

Francine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were not very comfortable and there was no way to plug the tub to take a bath, only a shower. Breakfast was decent and our room was clean, and the front desk was very nice and helpful when needed.
Stayed 1 night in Sep 2025

6/10 Okay

Melecio

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

chiquita

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

I was checked in to room 406, that was filled with roaches and no working Ac. I was moved to room 305 where we experienced tv issues. The breakfast wasn’t fully stocked the entire time: On every night we had issues with elevator being shut down for rebooting. Upon checking out I spoke with the manager of the property and was informed of upcoming renovations. I have stayed at this property on numerous occasions and never had this type of experience. I plan to give it one more shot after speaking with the manager about upcoming improvements.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jorge

Stayed 1 night in Sep 2025

2/10 Terrible

Julio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
* the staff lady was drunk or High * assigned a room with somebody else in, no us. * bath tub was dirty * the only couch was dirty with steins NOT RECONMED TO NOBODY, TOTAL LOSS
Stayed 1 night in Sep 2025

4/10 Poor

CARMELLA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T STAY HERE

Little parking spaces, we have 4 kids and 2 adults and we got 3 towels and 1 wash cloth. Went to ask for more was told laundry wasn't in until later this morning. Room had a mildew smell even after spraying air freshener. Breakfast wasn't good. Tub had rust stains. Carpet was nasty had to keep our shoes on. Couch bed mattress was stained with blood. Wasn't worth the price we paid. I've paid less for better. Sink water barely came out. When my husband and the boys tried to get their room. She told him there wasn't anything available. Like how when i room was booked hours prior. The pictures of the room aren't what we saw. The computer and printer are outdated. I was in 105
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

2/10 Terrible

Marsha

Disliked: Property conditions & facilities
This property was surprisingly dirt and outdated. The 1st room that I was assigned to smelt like wet carpet. I walked in and left out immediately. The young man at the front desk was very nice and did what he could to accomodate me by giving me another room. The blinds were broken, the mini fridge was rusty and nasty and they didn't even have decent pillows on the bed. The walls were so thin that thought that the guest in the next room were traveling with me. This was the most uncomfortable hotel that I have ever had to stay in. Not to mention that the free breakfast had stale breads, powder eggs, and waffle maker was broken.. Do not waste a single penny booking at this establishment.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruben

Stayed 1 night in Sep 2025

6/10 Okay

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John lewis

Liked: Amenities, property conditions & facilities
Room was.not ip to.par. the fridge had food in it.
Stayed 1 night in Aug 2025

2/10 Terrible

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Stayed 3 nights in Aug 2025

8/10 Good

Nicholas

Disliked: Staff & service
They served the same meat for breakfast each morning. If you got downstairs a half an hour late, the second meat was gone.the toaster only cooked one side
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul

Stayed 1 night in Aug 2025