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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

3 bars/lounges, swim-up bar, poolside bar, beach bar
Garden
Private beach, white sand, sun loungers, beach umbrellas
Exterior detail
Room service - dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min drive‬
  • Place, Bloody Bay
    ‪2 min drive‬
  • Place, Seven Mile Beach
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪85 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillowtop beds, free minibar, in-room safe, desk

Treetop Standard

9.2 out of 10
Wonderful
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.6 out of 10
Excellent
(85 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Negril

With a stay at Sunset at the Palms Resort - Adults Only - All Inclusive in Negril, you'll be on the beach, just a 3-minute walk from Bloody Bay Beach and a 2-minute drive from Seven Mile Beach. .This all-inclusive property is 4.4 mi (7 km) from Time Square Mall and 6.8 mi (10.9 km) from Half Moon Beach.

What's nearby

  • Bloody Bay Beach - 1 min drive - 0.7 miles
  • Bloody Bay - 2 min drive - 0.9 miles
  • Seven Mile Beach - 2 min drive - 1.0 mile
  • The Boardwalk Shopping Village - 8 min drive - 3.6 miles
  • Time Square Mall - 11 min drive - 5.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 92 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Restaurant Negril - ‬3 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬3 min drive
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Mahogany - ‬4 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ginger Lily Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 85 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Caribbean cuisine at Palm Grove, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 99 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shawna Kristine

This resort is exceptional of you are looking for a laid back time with good food and people. I love that the rooms are not stacked on top of each other and there is a level of privacy with all of the palm trees around.
Stayed 5 nights in Jan 2026

10/10 Excellent

Charles

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Great staff!
Stayed 4 nights in Jan 2026

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay!! My husband had a medical emergency just as we arrived but the staff were absolutely amazing helping us!! The room was amazing and well appointed. The grounds are beautifully kept. The pool was spotless. Food was great! The staff? Absolutely amazing!!! We had such an incredible week. We booked based on reviews and are so happy we went. One of the best all inclusives we have ever been to! We will definitely be back! Thank you to all the staff!
Stayed 7 nights in Jan 2026

10/10 Excellent

charles

Liked: Cleanliness, amenities, property conditions & facilities
We just spent 9 nights at Sunset at the Palms, and it was truly exceptional. From the moment we arrived, the staff made us feel welcomed, cared for, and completely at ease. Every interaction felt genuine — warm smiles, thoughtful service, and an attention to detail that never felt forced. It’s clear this is a place where people care about what they do, and it shows in every corner of the experience. The resort itself is beautiful, peaceful, and thoughtfully designed — a perfect balance of relaxed luxury and natural charm. It felt like a real escape: calm, grounding, and restorative in a way that’s hard to find. What says the most is this: we will absolutely be returning. That’s huge for us, because we’ve never committed to visiting the same place twice before. Sunset at the Palms changed that. If you’re looking for a place that feels special, personal, and genuinely memorable — this is it. We’re already looking forward to coming back.
Stayed 9 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff and resort were fabulous!
Stayed 6 nights in Jan 2026

8/10 Good

Barry

Stayed 8 nights in Jan 2026

10/10 Excellent

Sasha R Toro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect pause needed from a busy life. It has private beach access. The staff and services are incredible. Hospitality is taken seriously in this resort. I met a few couples that come back often. The environment is safe, peaceful and near fun areas in Negril. I would recommend this hotel to friends and family any day!
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this resort. We did a vow renewal ceremony, and I am so glad we did. Our location was absolutely beautiful, but what really makes this resort special is the people. Everyone made us feel extra special; which was, well, special.
Stayed 6 nights in Dec 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was very nice and pleasant and seemed happy to help in any way. This is a quiet and quaint placed. Don't expect loudness or major night life. It's a place to relax and enjoy the pleasantries of the resort and a beautiful beach. Drinks are what you would expect in Jamaica. Jim beam is bourbon and jack Daniel's whisky. Rum runners were string but good. Would recommend for a couple get away that likes quiet and quaint
Stayed 7 nights in Dec 2025

10/10 Excellent

Tanya Tetiana Katherine

Stayed 7 nights in Dec 2025

4/10 Poor

FEDERICO

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms Dated( rusted ) , Mediocre, Basic food choices … Advertised as 4.5 Stars Hotel .. Is not even a 3 starts
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every meal was a treat, from the breakfast buffet to the Chef's Showcase dinner. The bungalows were terrific... it felt like we were in the jungle! The beach was spectacular, great view and shaded in many places. And the service was top notch. We will be back.
Stayed 7 nights in Dec 2025

10/10 Excellent

Brian Keith, Warren

Stayed 5 nights in Dec 2025

10/10 Excellent

Darius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely a great experience with friendly staff and great food highly recommended..
Stayed 4 nights in Oct 2025

10/10 Excellent

Aleksandar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice small resort, very quiet, staff is very pleasant, rooms are clean and roomy, beach is private and beautiful. We had a very relaxing holiday while here.
Stayed 10 nights in Oct 2025

10/10 Excellent

James Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 4 nights in Sep 2025

10/10 Excellent

Devlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. The beach was awesome, calm water clear, palm trees. Was truly remarkable, will be back for one year anniversary.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic, the food was great and the atmosphere was so welcoming. I certainly would recommend this resort which contibuted to my stay being so wonderful.
Stayed 8 nights in Oct 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our vacation at the resort. From the arrival staff to the restaurant / to bar / cleaning / maintenance/ pool staff I can’t say enough good things about every one we encountered. Will absolutely consider planning another vacation at this property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be returning, amazing staff and resort!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelsey

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our wedding here and they did an amazing job! The staff was so friendly and accommodating, shoutout to our wedding planner, Amanda, and our favorite server, Tamika! The beach is only about a 2 minute walk and they have crossing guards that assist you. We will definitely be back.
Stayed 7 nights in Oct 2025

8/10 Good

Clint, kokomo

Liked: Staff & service
Disliked: Amenities
The beach was ok and the balcony view was excellent. Loved the tropical setting'
Stayed 7 nights in Oct 2025

10/10 Excellent

Marisha M, Charleston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just wonderful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Marisha M, Charleston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Sunset at the Palms. The team at SATP was just wonderful from the moment we arrived right through check out. Looking forward to a return trip!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Leny Alexandra Hernandez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel omg is beautiful and peaceful and the people are amazing.
Beautiful 😍
Stayed 5 nights in Oct 2025