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Mccloud Mercantile Hotel

Property class: 2.5

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Photo gallery for Mccloud Mercantile Hotel

A spacious room with a wooden ceiling, a large window, a cozy seating area with a fur rug, and a modern bathroom with a large bathtub and decorative plates on the wall.
A fireplace with a clock above it, a vase with flowers, and a book on the mantel.
A cozy room with a wooden floor, a glass table with a decorative box, a wicker chair with a fur throw, and a patterned lamp.
A view through a window of a mountain with a snow-capped peak, surrounded by trees and a clear sky.
A hotel with a mountain backdrop, featuring a prominent entrance with outdoor seating and string lights.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
241 Main St, McCloud, CA, 96057
  • Place, McCloud Falls - Upper Fall
    ‪21 min drive‬
  • Place, Lake Siskiyou
    ‪21 min drive‬
  • Place, Mount Shasta Ski Park
    ‪24 min drive‬

Room options

View all photos for Charles Miller (212)

A cozy bedroom with a large bed, a fireplace, a window seat, and a view of the outdoors.

Charles Miller (212)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Mercantile (205)

A spacious living room with a wooden floor, a black sofa, patterned armchairs, a coffee table, and a television on a blue stand.

Mercantile (205)

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Friday George (214)

A bedroom with a wooden floor, a bed with a headboard, a window with blinds, a door, and a lamp on a side table.

Friday George (214)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hot and Tot (210)

A bed with a textured blanket and pillows, a wooden headboard, a wall-mounted lamp, and a small table with a vase.

Hot and Tot (210)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Minnesota Room (208)

A neatly made bed with a lace pillow and a textured blanket, a wall-mounted lamp, and a small white nightstand with a drawer.

Minnesota Room (208)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Railroad Room (204)

A neatly made bed with striped bedding and decorative pillows, a bedside lamp, and a metal headboard.

Railroad Room (204)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1940's Room (202)

A bedroom with a metal bed frame, a wooden nightstand, and a wall-mounted shelf. There are framed botanical illustrations on the wall.

1940's Room (202)

  • Sleeps 5
  • 2 Double Beds

View all photos for Shasta Wintu (216)

A cozy attic bedroom with a wooden sloped ceiling, a large bed with white bedding, a rocking chair, and a small window.

Shasta Wintu (216)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Arts and Crafts (203)

A cozy room with a bed, two chairs, a table, a fireplace, and a window with blinds.

Arts and Crafts (203)

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Founders Room (211)

A room with a bed, a nightstand, a lamp, a chair, and a painting on the wall.

Founders Room (211)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for GG's Attic (206)

Room

GG's Attic (206)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 400 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Whispers Den

A cozy bedroom with a bed, a sofa, a chest of drawers, a suitcase, and a television.

Whispers Den

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is $120
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

McCloud

With a stay at Mccloud Mercantile Hotel in McCloud, you'll be steps from Sierra Nevada Conservancy and a 3-minute drive from McCloud Golf Club. .This hotel is 7.8 mi (12.6 km) from McCloud Falls - Upper Fall and 8.2 mi (13.1 km) from Mt. Shasta Nordic Center.

What's nearby

  • McCloud Falls - Upper Fall - 21 min drive - 9.6 miles
  • Lake Siskiyou - 21 min drive - 15.3 miles
  • Mount Shasta City Park - 21 min drive - 16.4 miles
  • Mossbrae Falls - 24 min drive - 17.5 miles
  • Mount Shasta Ski Park - 24 min drive - 10.7 miles

Getting around

  • Dunsmuir Station - 21 min drive
  • Redding, CA (RDD-Redding Municipal) - 83 min drive

Restaurants

  • ‪Sojourn Coffee - ‬3 min walk
  • ‪Floyd's Frosty - ‬5 min walk
  • ‪Traci’s White Mountain Cafe - ‬1 min walk
  • ‪Siskiyou Brew Works - ‬7 min walk
  • ‪McCloud Coffee - ‬5 min walk

About this property

Mccloud Mercantile Hotel

Mccloud Mercantile Hotel offers 12 accommodations. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. This McCloud hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Stay in one of 12 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and both cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are available on request.
Pamper yourself with onsite massages or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include luggage storage, a library, and ATM/banking services. Planning an event in McCloud? This hotel has facilities measuring 1000 square feet (93 square meters), including a conference center. Free self parking is available onsite.
Mccloud Mercantile Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,000 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

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Mccloud Mercantile Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 117 reviews
Rating 8 - Good. 14 out of 117 reviews
Rating 6 - Okay. 4 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The people were so friendly. Our room was quaint and inviting. A wonderful mix of time past and modern amenities. We look forward to returning.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, the room was spacious, clean and comfortable. The location was central to Shasta/Burney and gave the feel of old world charm. The only reason to give 4 star was that it would be great if there were light filtering drapes, the blind was letting too much light in making it hard to sleep after 6am, that's how I like 'dark' but rest of the stay was lovely.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, wonderful staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Most charming hotel ever. Friendly, clean and cozy!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The cutest hotel! The owners were so friendly. The room was adorable and spacious. The community area was lovely to hang out in by the fireplace and visit with other guests and play games at night.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Our room was clean and beautifully decorated. They have great dining options close by.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Love this place. I have been coming here since they were open.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic stay the rooms are adorable…
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are cute shops nearby, but they close early, so plan ahead. Ski area was easy to get to.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place full if okd world charm restored to modern standards with taste .Owners and locals are a pleasure to get to know and be around. Most customers come back year after year. We love this place:)
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely one of the coolest hotels I've ever stayed at!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place to stay. I have stayed in just about every room. The rooms are meticulous, beds are comfortable, you can contact the staff if you need anything. The town of McCloud is just so charming.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and so incredibly quaint! The atmosphere of the whole inn was perfect. Looking first to another stay!
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Quaint but a little too rustic for me.shower was difficult, wiring and extension cords seemed unsafe. I appreciate this is a very old hotel but I prefer something less musty. The staff was lovely and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very warm and cozy welcome! All clean and neat.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restful stay in an historic building. Delicious breakfast. Greeted and bid goodbye by a helpful owner.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and quiet get away with yummy restaurants within walking distance. Check in was easy after hours, would no doubt stay again!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and cozy. Very quiet and comfortable. I slept well and peaceful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! So cute and quaint and the room was lovely. Will definitely come again!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely building and room!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to snowmobile and the snow didn’t cooperate but we settled in to our sweet thoughtfully detailed room. We were told it was the smallest of the rooms but as a couple we enjoyed it and the Mountain View’s. We took advantage of the eateries downstairs loving the Butcher Block grill gotta try the steak sandwiches!! So good. Loved exploring the area and coming back to the common areas and a toasty fire. The history of this place is so cool and got to have a lovely conversation with the owner who was very friendly and welcoming. Would love to visit again and catch some snow next time. Thank you!
Evening light
Warm cozy common areas
Our room
Front of the mercantile
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Small town, quaint, family owned. Has a rustic vibe. Quiet. Beautiful surrounding area.
Stayed 2 nights in Jul 2025