Jay was very nice and helpful at our check-in. I give him my highest rating. The room, however, was disappointing. The bathtub area was moldy and old. There was dirt in the corners on the floor, it hadn't been cleaned well. The pillows were SO old, shapeless. At breakfast there was only one type of milk, no herbal tea. Doors didn't close properly, lost of visible rust everywhere, and chipped paint. The only thing I liked about the hotel was that it was walkable to the beach.