Compare Hotels with Suites in Meriden

"the fan in the bathroom was not working and noisey"

"I travel frequently and am comfortable staying in modest hotels as long as they are clean and safe. Unfortunately, The Capitol Hotel in Hartford raised serious safety concerns and appears to be significantly misrepresented online. The property does not resemble the photos on Expedia. The exterior is extremely run down, and the covered entrance had large holes in the roof with exposed pipes and roofing material hanging down, giving the immediate impression that the building is poorly maintained. My daughter arrived around 11 PM after a late flight. When she entered the lobby there were multiple people sleeping on the floor and in chairs, and she overheard the front desk telling someone without a room that they could sleep in the lobby for the night. This did not feel like a safe or properly managed environment for guests arriving late at night. While the room appeared old but generally clean, the bed was two box springs with only a thin mattress topper instead of a proper mattress, which is completely unacceptable and clearly not what is represented online. The listing also advertises a fitness center, but the front desk confirmed there is no gym. The television only received one channel. These issues reflect clear misrepresentation of the amenities advertised on Expedia. When I arrived the next morning, I was so concerned by the property conditions that we immediately checked out and left. Travelers should be aware that the actual conditions of this property"

"It was over night stay. But over all everything was in good condition. "

"Good location "

"Pro - room is clean. - AC works and isn't loud. - requested late checkout and got check out time of 1pm. - not much noise from the street although the place is near busy streets. Con - The place appears severely understaffed. The parking lot had quite some trash when we arrived and for the whole 2 days it was not cleaned. - After 1 day's stay, we found our room door was never locked. It appeared closed but anyone can just push it open. The staff was responsive but they didn't have spare parts, so repair is only possible the next day. We then had to change room for this. - Not fit for people who like to sleep in warm blankets. The default covering was just one (or maybe two) thin bed sheets. I went to ask for two blankets (for two people) but was only given one. "

"The heat didnt work in our room. The guys tried to fix it twice but wasmt working. Luckily it wasnt bery cold outside so without the heat on the room was at 65. Manageable but still annoying since we paid full price and didnt even have heat . Room 308"