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Sunset Palace Beach Hotel - All Inclusive

3.0 star property

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Photo gallery for Sunset Palace Beach Hotel - All Inclusive

On the beach, kayaking
Property video
Restaurant
Front of property
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
$178
$149 nightly
$178 total
Total with taxes and fees
Feb 2 - Feb 3

Explore the area

View in a map
Av. Camarón Sábalo No. 1927, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Cerritos Beach
    ‪19 min walk‬
  • Place, Punta Camaron Beach
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, City View

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, City View

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, Ocean View

  • Sleeps 4

View all photos for Standard Room, City View

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, City View

  • Sleeps 4

View all photos for Standard Room, Run Of House

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, Run Of House

  • Sleeps 4

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About the neighborhood

Mazatlán

With a stay at Sunset Palace Beach Hotel - All Inclusive in Mazatlán (Zona Dorada), you'll be within a 5-minute drive of The Mazatlan Malecón and Playa Brujas. .This all-inclusive hotel is 5.8 mi (9.3 km) from Olas Altas Beach and 1.4 mi (2.3 km) from El Cid Country Club Golf Course.

What's nearby

  • Playa Brujas - 5 min walk - 0.3 miles
  • Cerritos Beach - 19 min walk - 1.0 mile
  • Punta Camaron Beach - 2 min drive - 1.7 miles
  • El Cid Country Club Golf Course - 5 min drive - 1.7 miles
  • Witches Beach - 6 min drive - 3.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive

Restaurants

  • ‪La Catrina Restaurant y Cantina - ‬6 min walk
  • ‪Sunny Buns - ‬4 min walk
  • ‪Diego's Beach House - ‬5 min walk
  • ‪Grand Central Bar at Oceano Palace - ‬5 min walk
  • ‪Cenaduría Chayito - ‬3 min walk

About this property

Sunset Palace Beach Hotel - All Inclusive

Beachside hotel to enjoy outdoor pool and sand beach
Sunset Palace Beach Hotel - All Inclusive offers 117 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Take advantage of recreation opportunities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services.
At Sunset Palace Beach Hotel - All Inclusive, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Sunset Palace Beach Hotel - All Inclusive has a restaurant on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Water activities

Kayaking

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Kayaking
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sunset Palace Beach Hotel
Sunset All Inclusive Mazatlan
Sunset Palace Beach Hotel - All Inclusive Hotel
Sunset Palace Beach Hotel - All Inclusive Mazatlán
Sunset Palace Beach Hotel - All Inclusive Hotel Mazatlán

Sunset Palace Beach Hotel - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 57 reviews
Rating 8 - Good. 7 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 8 out of 57 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jose

Traveled with family
Disliked: Staff & service, amenities
Some staff need better people skills especially front desk. Bartender was rude and inexperienced. Huge rat around the pool and told the bartender and didn’t make an effort to reassure us that it would get taken care of, said that more than likely the front office knew… ah well.
Stayed 4 nights in Sep 2025

10/10 Excellent

DiMario, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2025

10/10 Excellent

Martha

Traveled with family and small children
Liked: Amenities
Ecselente trato muy amables un cervicio de primera
Stayed 2 nights in Jul 2025

2/10 Terrible

Jose S, Roswell

Stayed 5 nights in Mar 2025

10/10 Excellent

George Angel

Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and a lot of staff very nice and willing to help you and give you directions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ghafoor, Arlington

Stayed 4 nights in Apr 2025

10/10 Excellent

Isabela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel!
Stayed 3 nights in May 2025

4/10 Poor

Noemi

Liked: Cleanliness
Disliked: Property conditions & facilities
The experience with this hotel was not what I we expected. My friends and I were very disappointed because when we got to the hotel the hotel was closed. The taxi driver told us that Sunset Palace was closed for remodeling and hotel management didn’t contact us to let us know we were going to stay at another property. We ended up at Star Palace which was a downgrade not an upgrade. When we find out When we contacted management for an explanation
Stayed 6 nights in Apr 2025

2/10 Terrible

Kelly

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crummy food options, bugs on the floor of our room. We ended up leaving and paying for another place! It was not sustainable
Stayed 3 nights in Apr 2025

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS CLOSED !!!!! HOW DO YOU SEND A SINGLE MIDDLE AGED WOMAN TO A HOTEL THAT IS CLOSED !!!!!!
Stayed 7 nights in Apr 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They suck, don't do it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The FULL buffet for breakfast, Lunch & dinner was stupendous. the STAFF was very helpful & thoughtful.
Stayed 4 nights in Mar 2025

2/10 Terrible

Briceyda V, Roswell

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good and there was only one restaurant in resort. They charged me additional because they said I put one of my kids two years younger and I showed they I didn’t and they still charged me horrible customer service!!! I will never stay there again.
Stayed 5 nights in Mar 2025

2/10 Terrible

Jose

Traveled with family and small children
Disliked: Property conditions & facilities
The food was not good. Nothing to pick from. No room service
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leonel

Liked: Cleanliness
It was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Brisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general la propiedad está en buen estado, se ve que recientemente lo han remodelado, el área de la playa muy tranquila, el área de alberca muy bonita, el personal muy atento. Lo único que podrían mejorar es el menú del bufet, era muy sencillo, aunque rico, pero poca variedad a pesar de que el lugar es el mejor de la cadena porque tiene aire acondicionado, por la variedad había que trasladarse hasta el otro restaurante de la cadena y ahí había mucha gente
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexis

Stayed 2 nights in Sep 2025

10/10 Excellent

Salvador

Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Erika Dinorah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La comida, muy pobre nunca habia estado en un all inclusive que te limiten la comida, en el buffete desayuno y cena se repetían pocas opciones, los restaurantes de reserva con mínima opciones. También en los snack de la alberca te limitaban. No vuelvo hospedarme ahi. Aparte que me querían cobrar un excedente por mis niños de 8 y 9 años.
Stayed 3 nights in Aug 2025

10/10 Excellent

ANA LUISA

Stayed 2 nights in Aug 2025

10/10 Excellent

Ana Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y atentos siempre, la comida rica, buena ubicación
Stayed 4 nights in Aug 2025