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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5.0 star property

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Reception
Food and drink
Signature Level Bungalow | Living area | 60-inch flat-screen TV with cable channels
3 outdoor pools
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Room service
$337
$293 nightly
$337 total
Total with taxes and fees
Dec 12 - Dec 13

Explore the area

View in a map
Point Lucea, Lucea
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Signature Level Bungalow

Signature Level Bungalow | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Level Bungalow

10.0 out of 10
Exceptional
(3 reviews)
  • 889 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Level Junior Suite

  • 568 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Signature Level Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Level Suite

7.6 out of 10
Good
(4 reviews)
  • 748 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Grand Palladium Jamaica Resort & Spa All Inclusive
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  • Pool
  • Hot Tub
  • Breakfast included
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$356 nightly
The price is $408
Dec 10 - Dec 11
Total with taxes and fees
Grand Palladium Jamaica Resort & Spa All Inclusive

About the neighborhood

Lucea

When you stay at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa in Lucea, you'll be on the beach and 8 minutes by car from Chukka Ocean Outpost at Sandy Bay. .This all-inclusive resort is 23.5 mi (37.7 km) from Seven Mile Beach and 7.7 mi (12.3 km) from Jamaica Beaches.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 3.4 miles
  • Chukka Ocean Outpost at Sandy Bay - 9 min drive - 6.9 miles
  • Tryall Golf Club - 14 min drive - 9.8 miles
  • Mayfield Falls - 22 min drive - 12.2 miles
  • Half Moon Beach - 28 min drive - 18.5 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 52 min drive

Restaurants

  • ‪Sports Bar - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪the jerk hut at Grand Palladium - ‬5 min walk
  • ‪Poseidon's Beach Restaurant - ‬8 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and safes. 60-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 156 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. This Mediterranean resort also features complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants on site.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Service fee: USD 18

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Room service fees of USD 18 apply for orders made from 10:30 PM-11 AM.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

Reviews

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 69 out of 120 reviews
Rating 8 - Good. 27 out of 120 reviews
Rating 6 - Okay. 12 out of 120 reviews
Rating 4 - Poor. 4 out of 120 reviews
Rating 2 - Terrible. 8 out of 120 reviews

Reviews

10/10 Excellent

Aila Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Over all an amazing property but just far from everything.
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a beachfront unit. We loved the privacy. One of the best Jamaican stays we've had.
Stayed 7 nights in Mar 2025

8/10 Good

Olena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, great snorkeling, most of staff members are amazing. Not so good: no physician at the property, only a nurse. You should be able to have at least an online consultation with a physician. Our daughter was bitten by a cat, and the only solution was to go to Montego Bay to the hospital, in a cab, to get any information and treatment. They should have sparkling water available at the buffet, some times, by the time they bring it, we would finish our meal. There is a very strong musty smell in some rooms on the first floor. Our friends had to switch a room after a few days, as they couldn't tolerate the smell. The variety of food in the buffet could be better for the 5 star resort. We still enjoyed our vacation, its a beautiful place.
Stayed 7 nights in Aug 2025

8/10 Good

Navraj

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic property, but we had a few issues that needed to be dealt with. Firstly, our rooms had a smell of mold/mildew. We were initially told that the resort was full but after being adamant about the issue as being a health issue, a room opened up suddenly. Once we switched rooms things were good. The staff in general were fantastic and the food was good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food was great. Delicious authentic jamaican food at the Mo Bay buffet Restaurant and excellent service. A couple things we felt a little discomfort with was the bed and ac. The bed wasnt that comfortable for my preference, it was a litte hard. The AC was running but we found it to be still hot in the room at night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janice C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
janell Palmer was a great host at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dashawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my hubby enjoyed our first trip out the country to Jamaica and we will never forget it! The staff were truly amazing; they were like family to us. It was very relaxing, but the Bob Marley performance, all white party, and pool party they had while we were vacationing was so much fun! The food was delicious, the hibachi was so much fun as well! We met so many people from around the world and the vibes were definitely vibing! The excursions were breathtaking, fun, and worth it! Lastly, me and my hubby were pleasantly surprised by our hotel and the balcony view it was absolutely beautiful and amazing to wake up to. Overall I give this vacation and stay a 10/10 💗
Stayed 4 nights in Jul 2025

8/10 Good

Darryl B

Stayed 4 nights in Jul 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here
Stayed 3 nights in Jul 2025

4/10 Poor

Lynette, Clermont

Stayed 3 nights in Jul 2025

8/10 Good

Tamika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful. It is very big and spacious which was both a good and bad thing. There is a lot of walking involved which wasn’t that pleasant in the heat. They do have golf carts that will take you around the resort but they are hard to get and normally full. Otherwise a great place to stay!
Stayed 3 nights in Jul 2025

6/10 Okay

Barbara

Traveled with family
Liked: Staff & service
I was looking forward for my stay but I was not pleased with the accommodations. It is not very well thought out for people with a cane. The food is average was expected a great Jamaica experience, Beautiful resort.
Stayed 3 nights in Jul 2025

10/10 Excellent

David Cedric, Millbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great atmosphere, great food
Stayed 7 nights in Jul 2025

10/10 Excellent

Jeegneshkumar Bipinbhai

Liked: Amenities
Very Beautiful and Nice
Stayed 6 nights in Jul 2025

8/10 Good

Siratha

Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda J

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic location! About a 45 minute drive from the Montego airport (+/- with traffic). Made our tour to Negril convenient. The pools and beaches on site were fantastic! (Beaches had good areas for snorkeling- in a bay and open ocean) Staff was friendly and helpful. Restaurants/A La Cart options were great!! Buffet food was good/standard Buffet. We did the signature level and loved every bit of it. I would highly recommend!
Stayed 5 nights in Jul 2025

2/10 Terrible

Erica

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities
We had a great view from our signature level bungalow room but we weren’t treated like we were signature level. The distance from our room to the resort is extremely far, if you aren’t a person who likes to walk you have to depend on a cart to pick you up. We had an outdoor shower which comes with bugs flying in while you’re showering and geckos running through as well. Our shower head was a lion’s mouth with a garden hose coming through, we were told we had that type of shower head because all of the rooms weren’t updated to the “new school” shower heads. The food here is absolutely disgusting, some pictures will be attached below. At the restaurants they give you a QR code to scan to leave a Google review where I specifically only mentioned the staff that served us because the food doesn’t even require 1 star. I wouldn’t recommend this resort to anyone. This vacation was the birthday celebration of my mom and aunt and we weren’t able to celebrate them without any issues. We came with a group of 21 people and we knew with such a large group we should make certain reservations prior to our arrival. We tried calling and emailing multiple times to schedule a birthday dinner on the beach but that was to no avail. We did the floating breakfast which was mediocre since there wasn’t even enough food for everyone in our group. Once again we were signature level and expected PREMIUM drinks wherever we went but that was false. Nightlife is trash, please don’t stay at this resort.
Stayed 6 nights in Jun 2025

10/10 Excellent

Chad

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and staff were eager to help fix our reservation.
Stayed 8 nights in Mar 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the al a cartes and the buffets were wonderful. My husband loved the jerk huts. The signature lounge and the people were lovely! The beaches were awesome! People were so friendly. Cant say enough about the resort. Rooms were immaculate and so clean and attended to.
Stayed 9 nights in Jun 2025

6/10 Okay

John

Traveled with family

Sometimes Biggest is not the Best

Beaches and pool was great. Food was average. Restaurants served food far too slow. The constant weed whackers in the morning was very annoying. Suggest you get electric ones to keep the noise down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Daria

Traveled with family and small children
Disliked: Property conditions & facilities
The property is in need of renovation; food is not good. Lack of entertainment. But beaches and water are great,
Stayed 6 nights in Jun 2025

10/10 Excellent

Jared

Stayed 7 nights in Jun 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Amenities, property conditions & facilities
Property is really run down. The lobby had water leaking through the ceiling through a light fixture. Tiles are chipped throughout the property. The seating in the restaurants are filthy. Down to 2 toilets in Infinity ladies restroom. We started out in room 3212. The door/frame gapped when closed which is where I'm assuming this huge cockroach came through. It was moving so fast I initially thought it was a mouse. Had us standing on the bed screaming at 2am. We were told with Signature Level if you couldn't make app dinner reservations, the concierge had reservations spots set aside. None in app nor with concierge. So we just walked in to the steak restaurant and one or two tables being used so we were seated right away. Next we asked about the Indian restaurant. Nothing available. We walked right in to a completely empty restaurant. So was the concierge lying? App broken? All of the fun and games with the POP entertainment team during daytime are gone. The Jamaican show: trash. For a whole week we were told the hotel had no ginger to make the drink heart of Jamaica. Weird since I would think it's used in the food. In the Infinity bar area, I asked a waitress for a drink. She walked me to the bar so I could give the guys behind the bar my order and she went back to enjoying the music. Another waitress was dancing with the customers too. Need more Infinity area seats. Another roach in Signature lounge saw us off on last day. 2nd visit this year. Been coming since opened.
Stayed 7 nights in Jun 2025