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Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Property class: 5 and above

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Photo gallery for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Aerial view
Property video
Garden
5 outdoor pools, pool umbrellas, sun loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
$296
$254 nightly
$296 total
Total with taxes and fees
May 13 - May 14

Explore the area

View in a map
The Point, Lucea, Hanover
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Garden View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Garden View

7.4 out of 10
Good
(141 reviews)
  • Garden view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Garden View

Premium bedding, down comforters, minibar, in-room safe

Suite, Garden View

  • Garden view
  • 743 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Ocean View

7.6 out of 10
Good
(32 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Beachside

7.6 out of 10
Good
(73 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Beachside

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Ocean View, Beachside

7.0 out of 10
Good
(17 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Suite, Ocean View

7.6 out of 10
Good
(11 reviews)
  • Ocean view
  • 743 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View, Beachside

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Suite, Ocean View, Beachside

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 743 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Beachside Panoramic Ocean View

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Suite Beachside Panoramic Ocean View

  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

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Signature Level Bungalow

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

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Signature Level Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Premium bedding, down comforters, minibar, in-room safe

Signature Level Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Garden View (Single use)

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Junior Suite, Garden View (Single use)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Bungalow Single Use

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Signature Level Bungalow Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Signature Level Junior Suite Single Use

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Signature Level Junior Suite Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite Single Use

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Signature Level Suite Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Beachside Panoramic Ocean View Single Use

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Suite Beachside Panoramic Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside Single Use

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View Single Use

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Junior Suite, Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Beachside Single Use

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Junior Suite, Ocean View, Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Garden View Single Use

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Suite, Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite, Ocean View Single Use

Balcony view

Suite, Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View, Beachside Single Use

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Suite, Ocean View, Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Aerial view
Grand Palladium Jamaica Resort & Spa All Inclusive
Lucea
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very Good, 1,570 reviews
$265 nightly
The price is $308
May 12 - May 13
Total with taxes and fees
Grand Palladium Jamaica Resort & Spa All Inclusive

About the neighborhood

Lucea

Located in Lucea, Grand Palladium Lady Hamilton Resort & Spa All Inclusive is by the ocean, within a 15-minute drive of Chukka Ocean Outpost at Sandy Bay and Tryall Golf Club. .This beach resort is 23.5 mi (37.8 km) from Seven Mile Beach and 20.7 mi (33.3 km) from Doctor's Cave Beach.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 3.4 miles
  • Chukka Ocean Outpost at Sandy Bay - 9 min drive - 6.9 miles
  • Tryall Golf Club - 14 min drive - 9.8 miles
  • Half Moon Beach - 29 min drive - 19.3 miles
  • Doctor's Cave Beach - 39 min drive - 25.7 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 50 min drive

Restaurants

  • ‪Sports Bar - ‬6 min walk
  • ‪the jerk hut at Grand Palladium - ‬6 min walk
  • ‪Miss Lou's Bar - ‬4 min walk
  • ‪Sumptuori Restaurant - ‬5 min walk
  • ‪Mo' Bay Restaurant - ‬5 min walk

About this property

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers 512 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Lucea resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach, 3 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 512 guestrooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at Sumptuori, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 17 bars/lounges, 4 beach bars, and 5 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Sumptuori - Overlooking the garden, this restaurant specializes in American cuisine and serves dinner only.
Bhogali - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Portofino - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Xaymaica - Overlooking the garden, this restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Poseidon Sunset Cove - Overlooking the ocean and garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Grand Palladium Lady Hamilton Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 17 bars/lounges
  • 4 beach bars
  • 5 poolside bars
  • 7 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Portofino
  • Poseidon Sunset Cove
  • Sumptuori
  • Xaymaica

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Lazy river
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 13 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Lady Hamilton All Inclusive Lucea
Grand Palladium Lady Hamilton Lucea
Grand Palladium Lady Hamilton Resort All Inclusive Lucea
Grand Palladium Lady Hamilton Hotel Lucea
Pallaum dy Hamilton Inclusive
Grand Palladium Lady Hamilton Resort Spa All Inclusive
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Lucea
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Resort

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 637 out of 1405 reviews
Rating 8 - Good. 353 out of 1405 reviews
Rating 6 - Okay. 197 out of 1405 reviews
Rating 4 - Poor. 96 out of 1405 reviews
Rating 2 - Terrible. 122 out of 1405 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos Andres Salgado

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, everything was super clean, the staff is super friendly and the hotel has some amazing beaches! All they need is more bar tenders, but that's a minor inconvenience. Overall is a great resort
Stayed 7 nights in Jan 2026

4/10 Poor

Larry

Traveled with family
Liked: Cleanliness
We arrived first room, shower was moldy and safe was broken. We then upgraded to ocean view, but they did not receive our confirmation from Expedia, so they keep us waiting, even though I had the copy of the email. Ruined are whole day. After my wife lost it, they gave us a room. The air conditioning was broken, the safe was locked, two pillows for three guests, two toweled also, no drinks in the fridge. This went on all night, constant knocking at the door to supply these items. The AC needed to be taken apart, so it took 24 hrs to fix. Besides that are day three everything kind of got fixed. Now I lost two days of my vacation.
Stayed 4 nights in Jan 2026

8/10 Good

Melissa, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative is: The “membership” push is over the top! The marketing team stands in an area and push way too hard. No means no. If you are interested and have an appointment they will and did make you wait… this is a vacation. Who wants to sit around for over an hour waiting? It’s too much!!
Stayed 4 nights in Jan 2026

2/10 Terrible

Brayden

Traveled with partner
Not applicable
Stayed 6 nights in Jan 2026

10/10 Excellent

Patrick

Stayed 2 nights in Jan 2026

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and service was Toptier from the moment we got on the property to the moment we checked out. I would definitely recommend this hotel and will for sure going back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nelofer, Oakland

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed on the lady Hamilton side but whatever side you stay on you share all restaurants, pools, beaches and amenities..my family of 4 (2adults + 2kids) absolutely loved our 10 night stay over january 2026. The staff was attentive and friendly, the resort was gorgeous! Honestly we went to negril for a day trip to ricks cafe and we drove by some of the other resorts and hotels but i have to say ours was the best. Its a massive resort with plenty to do for adults and kids. Food was fantastic as well! Well worth the money!
Stayed 10 nights in Jan 2026

8/10 Good

Tera

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of the whole resort (especially impressed with bathrooms which seemed to be cleaned replenished etc almost constantly!), friendliness of ALL staff, and food!

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful visit. Staff was amazing start to finish. Food was fantastic especially hibachi with chef Jason. No complaints at all.
Stayed 5 nights in Jan 2026

2/10 Terrible

Zoe

Stayed 7 nights in Jan 2026

10/10 Excellent

Amanda

Stayed 7 nights in Jan 2026

8/10 Good

laton

Stayed 6 nights in Dec 2025

10/10 Excellent

LYNDEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Please go and support Jamaica ! I felt like Royalty!
Stayed 2 nights in Jan 2026

10/10 Excellent

Collin

Stayed 4 nights in Jan 2026

10/10 Excellent

Bruce

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful.Stunning coves and beach that really added to the beautiful property. The staff were amazing. Super pleasant and very helpful. The rooms were very spacious
Stayed 6 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and friendly. Checking in was great with Karma Grant.
Stayed 2 nights in Jan 2026

10/10 Excellent

Corliss Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Irie Mon !
Stayed 4 nights in Jan 2026

8/10 Good

Miosha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had such a wonderful time in Jamaica!!! I was definitely a bit concerned going so soon after a category 5 hurricane but the country is still beautiful. The hotel didn't have much visible damage and the visual damage was actively being repaired. The staff was amazing! So kind and accommodating! The DJs and bartenders are dope, the food was good lots of variety...and its buffet food so don't expect the best Jamaican food you've ever but thats expected. The beaches are not quite what I expected but it's still a beach... It's not a 5 star resort so don't expect that but its def a vibe.
Stayed 4 nights in Dec 2025

6/10 Okay

Judy Ann

Stayed 6 nights in Dec 2025

10/10 Excellent

damion

Stayed 2 nights in Jan 2026

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and was always asking how are stay was. The property was beautiful and well maintained. Nicely decorated for the hoildays.
Stayed 4 nights in Dec 2025

8/10 Good

Runeet

Traveled with family
Liked: Cleanliness, amenities
Restaurants, entertainment, pool and beach top notch. Rooms disappointing and poor house keeping response.
Stayed 3 nights in Dec 2025

2/10 Terrible

Maryam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to formally complain and demand a full refund for my reservation, as the accommodation provided was completely different from what I paid for and confirmed through your website. I clearly booked and paid for Grand Palladium Lady Hamilton – Ocean View King Room, at a rate of $108 per night for a single room. However, upon arrival, I was not accommodated at Lady Hamilton at all. Instead, I was placed in the connected Grand Palladium Jamaica hotel, in a Double Queen room, which is an entirely different room category and hotel. To be absolutely clear: • I did not receive the hotel I booked • I did not receive the room type I booked (King bed vs Double Queen) • I did not receive the ocean view category promised • The room provided had significantly inferior conditions and amenities I escalated this issue directly with the hotel management, and they confirmed that your website is responsible for issuing a full refund, as the service delivered does not match the confirmed reservation and constitutes a clear breach of contract and misrepresentation. I therefore formally request: A full refund of all charges paid for this room, effective immediately. Please note that I have documentation, booking confirmation, payment records, and hotel confirmation of the mismatch. If this matter is not resolved promptly, I will have no choice but to escalate it further through my credit card provider and relevant consumer protection channels. I expect your written confirmation
Stayed 7 nights in Dec 2025

10/10 Excellent

Suman

Good amenities and food is good.
Stayed 1 night in Dec 2025