Front desk service is horrible, when I checked in they said reservation “first name” doesn’t match my ID, I said I have my order, credit card on file, and anything support to verify but they just ignore. I travel around the world never had issues with my last name and reservation number ready. And then the supervisor came over said, oh Asians most of the time has a different legal name….(wow). Then when I got into the room, the WiFi took forever to connect so I called the front desk again, took forever for them to pick up and then they gave me the access code, which they could share at the first place. Won’t go back for sure! Also people upstairs are loud, stomping around til 3 am. Not going back for sure.