Sandman Hotel & Suites London Downtown

2.5 star property

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Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily full breakfast
Interior
Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
$79
$66 nightly
$79 total
Total with taxes and fees
Mar 20 - Mar 21

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(54 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

London

With a stay at Sandman Hotel & Suites London Downtown, you'll be centrally located in London, a 2-minute drive from Budweiser Gardens and 5 minutes from University of Western Ontario. .This hotel is 0.3 mi (0.4 km) from Jonathon Bancroft-Snell Gallery and 0.3 mi (0.5 km) from Citi Plaza Mall.

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • Centennial Hall - 8 min walk - 0.5 miles
  • Covent Garden Market - 11 min walk - 0.6 miles
  • Budweiser Gardens - 15 min walk - 0.8 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Green Window - ‬8 min walk

About this property

Sandman Hotel & Suites London Downtown

Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 450 out of 1416 reviews
Rating 8 - Good. 415 out of 1416 reviews
Rating 6 - Okay. 300 out of 1416 reviews
Rating 4 - Poor. 136 out of 1416 reviews
Rating 2 - Terrible. 115 out of 1416 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff are amazing at this establishment.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

😊
Stayed 1 night in Nov 2025

6/10 Okay

Diane

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Not bad. Decent size room. Great price for downtown London
Stayed 1 night in Nov 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skipped breakfast
Stayed 1 night in Nov 2025

8/10 Good

Nancy

Liked: Cleanliness
The female manager at the front desk is very helpful in locating me a quiet room and late checkout. However the male attendant on night shift wasn’t too helpful.
Stayed 1 night in Nov 2025

4/10 Poor

Emily

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
First time I ever got downgraded in a hotel in my life. I had rented a room with two queens. They told me they had a leak and only had a room with a king. All they gave me was free parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and courteous even though they had a huge line up of folks checking in when we arrived. She was absolutely stellar!
Stayed 1 night in Nov 2025

4/10 Poor

Lina

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
A budget hotel and it would likely be just ok f it wasn’t next to a shelter where people are clearly using stand just outside and accost you for money. The hotel itself is largely bare bones, everything from service to food is sparse. Pricing is decent and cleanliness of the room is ok, making it a reasonable choice if you have to be close by in downtown London.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, property conditions & facilities
Great staff, the rooms are a bit tired, but very clean and quiet.
Stayed 1 night in Nov 2025

6/10 Okay

George

Stayed 3 nights in Nov 2025

8/10 Good

Dhaval

Business traveler
Liked: Cleanliness, staff & service, amenities
All good!
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Had no juice but got to stay an extra hour after checkout for free
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Check in was quick and easy. Front desk very helpful. Room was overcrowded but still ok. Breakfast could be upgraded but ok.
Stayed 1 night in Nov 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food fresh just toaster no cooked fries etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
It was fine.
Stayed 1 night in Nov 2025

8/10 Good

Tanner

Stayed 1 night in Oct 2025

10/10 Excellent

Mike, Stoney Creek

Business traveler
Liked: Cleanliness, property conditions & facilities
All was well until the toilet flushing periodically kept me up throughout the night.
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, amenities
Rugs will be rugs and everything else was great with a city view. , I WILL BE BACK
Stayed 1 night in Nov 2025

4/10 Poor

Benjamin

Stayed 1 night in Nov 2025

8/10 Good

Kathryn

Stayed 1 night in Oct 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Yeah! Warm roon
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Courteous staff, excellent service.
Stayed 1 night in Oct 2025

2/10 Terrible

Sarah

Stayed 2 nights in Oct 2025