Essentially, this is hotel is run on the cheap. Reception was only available between 8:00 am and (technically) 7:00 pm, but both times are apparently only suggestions. Keyless entry is fine, but we were given the wrong code for our room, so after walking back from the British Museum in the rain, we had to wait on the stairs as a new code was generated remotely over a a difficult-to-understand intercom. The room had torn and stained wallpaper, and the carpet was not clean. I was disappointed, as from the online presence, I believed that I was booking a much nicer hotel than it turned out to be.