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Whiteleys Hotel

2.0 star property

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Photo gallery for Whiteleys Hotel

Superior Double Room, Ensuite (with extra bed) | Free WiFi
Lobby
Miscellaneous
Lobby
Free WiFi

Reviews

4.6 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
64-65 Prince's Square, London, England, W2 4PX
  • Place, Portobello Road Market
    ‪4 min walk‬
  • Place, Queensway
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Free WiFi

Standard Double Room, Ensuite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room, Ensuite

Free WiFi

Standard Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room, Ensuite (with extra bed)

Superior Double Room, Ensuite (with extra bed) | Free WiFi

Superior Double Room, Ensuite (with extra bed)

  • 86 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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$89 nightly
The price is $107
Jun 7 - Jun 8
Total with taxes and fees
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About the neighborhood

London

Located in London (London City Centre), Whiteleys Hotel is within a 10-minute walk of Portobello Road Market and Kensington Gardens. .This hotel is 0.7 mi (1.1 km) from Kensington Palace and 0.9 mi (1.5 km) from Kensington High Street.

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 miles
  • Portobello Road Market - 4 min walk - 0.3 miles
  • Queensway - 4 min walk - 0.3 miles
  • Kensington Gardens - 6 min walk - 0.4 miles
  • Kensington Palace - 12 min walk - 0.7 miles

Getting around

  • Bayswater Underground Station - 7 min walk
  • London (QQP-Paddington Train Station) - 18 min walk
  • London City Airport (LCY) - 67 min drive

Restaurants

  • ‪Sunday in Brooklyn - ‬3 min walk
  • ‪Beam - ‬3 min walk
  • ‪Guillam Coffee House - ‬4 min walk
  • ‪Alounak - ‬5 min walk
  • ‪Selesa Restaurant - ‬3 min walk

About this property

Whiteleys Hotel

Whiteleys Hotel offers 42 accommodations with complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Housekeeping is provided on request.
Make yourself at home in one of the 42 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 415267113

We should mention

This property does not have elevators

Property is also known as

The Chapter Hotels - Princes Court Hotel
The Chapter Hotels - Princes Court London
The Chapter Hotels - Princes Court Hotel London

Whiteleys Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 3 out of 57 reviews
Rating 8 - Good. 10 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 13 out of 57 reviews
Rating 2 - Terrible. 22 out of 57 reviews

4.6/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

emilio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very helpful!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Petri

Liked: Cleanliness, staff & service
Great location and friendly service
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel location is great as we have stayed in the area on previous visits to London.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Roland

Liked: Cleanliness
Good location and great value
Stayed 1 night in May 2025
Verified

4/10 Poor

Celso Damián

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short stay of two days was disappointing. A couple of days earlier, we were changed to 10 minutes from each other, which hurt us because we had to modify the itinerary, transportation and budget. The rooms are very small, uncomfortable and poorly ventilated. It is impossible not to compare comfort and price in other places where we have stayed aesthetically more beautiful and comfortable at the same price. A disappointment.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Martin

Disliked: Property conditions & facilities
Was okay. Rooms were tired and lacked decent amenities. Definitely looked nothing like any of the photos. Staff were helpful and friendly though. And everything was okay.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!!
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
Staff were friendly enough and the price was good for London, but staff directed me up the wrong flight of stairs initially (I was on the 3rd floor - no lifts). The walls feel fairly thin and you could clearly hear noise and conversations from other rooms. The beds were not the most comfortable. So all in all poor sleep.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Ben

Disliked: Cleanliness, amenities, property conditions & facilities
bathroom facilities were too poor, shower set sliding down during shower, tea cups are too small, didn’t tidy the room when we stayed for 2 nights.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Paolo Ruben Carlo

Disliked: Property conditions & facilities
Overall, It was alright. Place needs improvement. Specifically
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

carl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

New chapter next week

I thought they were charging me $542 as stated in your advert, turned out 542 pounds but that is what receipt said. Too loud inside and out but otherwise better than expected.
Stayed 5 nights in Sep 2025
Verified

2/10 Terrible

André

Disliked: Cleanliness, staff & service, amenities
The room was absolutely terrible. There was constant noise coming from the toilet seat due to a poor plumbing system. There was a leak of water coming from the shower, which was fixed with paper. The bedroom was extremely dirty with stains of liquids, probably human semen, on the wall next to the bed, among other terrible things.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Be better with fridge and better ventilated
Stayed 7 nights in Jul 2025
Verified

2/10 Terrible

Araceli

Disliked: Property conditions & facilities, room comfort

Worst hotel of my life

The bathroom is was not clean and the toilet it was so so disgusting and outlet to charge the phone were broken.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jon

Liked: Cleanliness
When my wife lost her phone the receptionist did all he could to help.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, something here and there but okey
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Amenities
Needs updating
Stayed 4 nights in May 2025
Verified

6/10 Okay

Azmal

It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Ajit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken sink tap , toilet sheet shaking up . Washroom tiles shaking and mattress was on bad condition . We ask for change the room . Front desk attendant willing to change room but owner or manager lai that he is full house . Not recommended this place . Washroom is too small .
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Touqeer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

avoid like the plague
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Eliza

Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced but horrible conditionds
Stayed 7 nights in Jun 2025
Verified

2/10 Terrible

Alexandra

Disliked: Cleanliness, amenities, property conditions & facilities
They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Apoorva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Firstly the property is extremely dirty and unhygienic, it stinks, and the first 5 mins of checking in there was leak in the toilet and the smell lingered for 2 days and they did nothing about it when we asked for it multiple times, they did not clean our room when we wanted it to be cleaned, clearly the sheets weren’t washed as me and my friends got an allergic rash. There was a broken glass door of the shower just kept in a very unsafe way. Would never recommend this hotel to anyone. Highly disappointed.
Stayed 2 nights in Oct 2025