With a stay at Four Points Flex by Sheraton London Kensington Olympia in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. .This hotel is 2.4 mi (3.8 km) from Hyde Park and 3.3 mi (5.3 km) from Marble Arch.
What's nearby
Kensington High Street - 5 min walk - 0.3 miles
Olympia Events - 5 min walk - 0.3 miles
Cromwell Road - 8 min walk - 0.4 miles
Holland Park - 12 min walk - 0.7 miles
Design Museum - 13 min walk - 0.7 miles
Getting around
West Kensington Underground Station - 5 min walk
Kensington (Olympia) Underground Station - 7 min walk
Heathrow Airport (LHR) - 34 min drive
Restaurants
Executive Lounge Hilton - 7 min walk
Famous Three Kings - 5 min walk
Society Bar & Restaurant at Hilton London Olympia - 6 min walk
Warwick Arms - 10 min walk
Best Mangal II - 4 min walk
About this property
Four Points Flex by Sheraton London Kensington Olympia
Four Points Flex by Sheraton London Kensington Olympia offers 52 accommodations. LCD televisions come with digital channels.
Bathrooms include bathtubs or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested. Renovation of all guestrooms was completed in October 2024.
Stay in one of 52 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Housekeeping is provided on request, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person
Things to do
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Guest services
Housekeeping (on request)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
4 floors
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Renovated guestrooms - October 2024
Reusable cups
Reusable tableware
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Private bathroom
Towels provided
Entertainment
LCD TV with digital channels
More
Eco-friendly toiletries
Iron/ironing board on request
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately GBP 12.95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London
Four Points Flex by Sheraton London Kensington Olympia Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 189 out of 297 reviews
10 - Excellent
189
Rating 8 - Good. 62 out of 297 reviews
8 - Good
62
Rating 6 - Okay. 27 out of 297 reviews
6 - Okay
27
Rating 4 - Poor. 7 out of 297 reviews
4 - Poor
7
Rating 2 - Terrible. 12 out of 297 reviews
2 - Terrible
12
9.4/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
Reviews
4/10 Poor
Aisha
Jan 31, 2026
Liked: Cleanliness
They couldnt check me in for 30 minutes because the IT system was down. Eventually they did but I couldn't have a card for my room. In the morning the system still wasn't working, rude staff at a very basic breakfast. Throughout the night endless loud noises (like someone was hoovering above me, lots of people in the hallways). Felt more like a hostel than a hotel.
The team was exceptional. Housekeeping was friendly and kind.Sandra at fron desk stood out with customer service, leadership and wlingness to jump in to help when i needed any help within my stay. She took the work like her personal business. Great job team
We loved our stay here!! We were really impressed by the amazing staff! The room we had was newly updated and very clean! The bed was cozy and even though our room was near the elevator it was very quiet. We did not oot for the breakfast so can't comment. This hotel has recently been bought out by the Marriott.
We would definitely stay here again.
Clean and comfortable room and facilities, friendly staff, peaceful and pleasant experience. Fine continental breakfast. Convenient to underground and travel with short walk. We would definitely return again.
Front desk Staff were great. The guy who checked us in & Sandra (morning) was friendly, polite & professional. The room was small but very clean & modern. The shower was pretty cool too. I would definitely recommend this hotel & would stay again.
My daughter and I booked a room for Friday night as we had attended the Great Christmas Feast at 13:00 held at the nearby Lost Estate.
We did not check in until 16:30 from the outside the hotel is freshly painted and is on a very quite road. On checking in we were met with a welcominhg smile and given room 52 on the lower ground floor. Our room had a window which seemed to lead onto an alleway. The room had aircon which we used as it was quite warm.
Our room had a double bed which was fine and spotlessly clean . There is a convenient local Sainsbury within a few minutes walk and we bought bottled water as there was none in our room.
After our show we headed to the Hand anf Flower a local Fulleres pub we only had starters and a dessert. Ending our evening with a bottle of wine in the room and a Christmas film.
We would happily stay here again.