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Cross Hotel Kyoto

3.5 star property

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Photo gallery for Cross Hotel Kyoto

Exterior detail
Lobby sitting area
Breakfast and lunch served, Mediterranean cuisine
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
$88
$80 nightly
$88 total
Jan 29 - Jan 30

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 506 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(33 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

9.2 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(21 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Nohga Hotel Kiyomizu Kyoto
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 1,622 reviews
$87 nightly
The price is $96
Jan 29 - Jan 30
Nohga Hotel Kiyomizu Kyoto

About the neighborhood

Kyoto

With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. .This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 miles
  • Kiyamachi Street - 1 min walk - 0.1 miles
  • Pontocho Alley - 1 min walk - 0.1 miles
  • Shijo Street - 5 min walk - 0.3 miles
  • Nishiki Market - 6 min walk - 0.3 miles

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

Riverfront hotel with a restaurant, steps from Kawaramachi Street
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1639 out of 1963 reviews
Rating 8 - Good. 255 out of 1963 reviews
Rating 6 - Okay. 48 out of 1963 reviews
Rating 4 - Poor. 8 out of 1963 reviews
Rating 2 - Terrible. 13 out of 1963 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sameer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. The room was nice. The staff was very welcoming. Very close to the shopping and food.
Stayed 2 nights in Oct 2025

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities
Very good location. The staff were great and the rooms felt spacious. I would there stay again and recommend to others.
Stayed 4 nights in Oct 2025

10/10 Excellent

ERIC

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Geir Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely designed room.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura, mountain view

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daeshik, Paramus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at the Cross. The hotel has a great central location, the rooms are comfortable and stylish, the staff is very helpful, and the breakfast buffet is a must.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rhiannon

Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin griffith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The rooms are nice, the breakfast area is very nice and had a lovely breakfast. The entrance/sitting are was also very pleasant.
Stayed 7 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for four nights while in Kyoto. The location was great. Ideal for doing local shopping or jumping on the subway. It was also right in an area with a bunch of nightlife, which was cool to see, and didn’t have any negative impact on the area (Japan in general is very safe). Thoroughly enjoyed our stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross Hotel is a relatively new hotel and they keep it up well. The staff was very helpful every time we consulted them. They have a wonderful lobby to relax in and read. The breakfast buffet was included in the price, something that wasn't clear in the information I read, and it was excellent with both Western and Japanese options. Most important, the hotel is next to many of the most interesting parts of the city. In one direction it's half a block to Pontocho Alley; in the other, it's half a block to the main shopping street in Kyoto. It's a 12 minute walk to the best street to see traditional Japanese artisans at work (woodblock printing, lacquer, metal smithing, etc.). It's a 15 minute walk to the antique stores of Gion and major temples and shrines such as Kenninji Temple and Yasaka Shrine. A major subway/train station is a 5 minute walk. For these and other reasons, we plan on staying here next time we visit Kyoto.
Stayed 5 nights in Oct 2025

8/10 Good

dongju

Stayed 2 nights in Oct 2025

10/10 Excellent

Yumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was great; easy walk to so many stores and restaurants and Kamo River. The hotel staff were super. They were polite, friendly, helpful and spoke multiple languages. Sending suitcases to the next hotel was super easy from this hotel. The room was super clean. The bath tub was wonderful and loved the shower as well. I would stay again.

10/10 Excellent

Keeran

Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Stayed 3 nights in Oct 2025

10/10 Excellent

keadrian

Stayed 3 nights in Oct 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exceptionally clean, staff was friendly, helpful and efficient. Breakfast was good and varied. Location was awesome!
Stayed 5 nights in Oct 2025

10/10 Excellent

Brandon, West Covina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Cherryl Mae

Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross Hotel Kyoto was a wonderful hotel and we had an excellent stay. The staff is helpful and courteous, the rooms are clean and well designed, the breakfast had a wonderful variety of western and Japanese options. We did not plan to get the breakfast, but there are few breakfast options in the area that are open early. We're glad that we did.
Stayed 3 nights in Oct 2025

10/10 Excellent

Krishnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025