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Cross Hotel Kyoto

3.5 star property

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Exterior detail
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Lobby sitting area
Breakfast and lunch served, Mediterranean cuisine
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
$196
$178 nightly
$196 total
May 6 - May 7

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(35 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(12 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Nohga Hotel Kiyomizu Kyoto
Gion
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 1,747 reviews
$148 nightly
The price is $163
May 6 - May 7
Nohga Hotel Kiyomizu Kyoto

About the neighborhood

Kyoto

With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. .This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 miles
  • Pontocho Alley - 1 min walk - 0.1 miles
  • Gion Shirakawa Area - 4 min walk - 0.3 miles
  • Shijo Street - 5 min walk - 0.3 miles
  • Nishiki Market - 6 min walk - 0.3 miles

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪イルキャンティ 京都三条河原町店 - ‬1 min walk

About this property

Cross Hotel Kyoto

Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. This Kyoto hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1773 out of 2115 reviews
Rating 8 - Good. 266 out of 2115 reviews
Rating 6 - Okay. 51 out of 2115 reviews
Rating 4 - Poor. 10 out of 2115 reviews
Rating 2 - Terrible. 15 out of 2115 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Ryosuke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
location is superb.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shameria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect. This might be the best hotel I've ever stayed in.
Stayed 3 nights in Dec 2025

6/10 Okay

Meridith

Liked: Cleanliness
Disliked: Staff & service, amenities
Amenities are not great- no lotion at all which was odd. Staff overall not very helpful- would not assist with ordering a can for us and check in, which was supposed to be self service took over 20 minutes. That being said, the location is terrific so that makes up for a lot.
Stayed 5 nights in Dec 2025

10/10 Excellent

Saad, Troy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked 2 Superior Twin Rooms. The rooms were quite clean, the bathroom was very nice, and the hotel provided water bottles on the first day. The hotel has a great location if you are planning to spend a lot of time near Sanjo-dori and Shinkyogoku Shopping Street (within walking distance). There's plenty to do in this area with a number of great restaurants (including halal ones!).
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Meenu

Stayed 4 nights in Dec 2025

10/10 Excellent

YUJUNG

Liked: Cleanliness, staff & service, amenities
직원분들 모두 친절했고 숙소에 좀 까다로운편인데 너무 깔끔했어요! 어메니티도 필요한것만 가져가는것도 좋았고 욕조가 있는것도 정말 좋았습니다! 로비 커피도 좋았어요! 주변 돌아다니기에 위치도 좋았습니다 너무 편안하게 지내다 가요 :)
Stayed 2 nights in Dec 2025

8/10 Good

Gavin

Stayed 4 nights in Dec 2025

8/10 Good

Julia

Stayed 1 night in Dec 2025

10/10 Excellent

Augustus, Scarsdale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the service
Stayed 3 nights in Dec 2025

10/10 Excellent

Clare

Stayed 2 nights in Dec 2025

10/10 Excellent

Galia

Stayed 5 nights in Dec 2025

10/10 Excellent

nerses

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice staff, location
Stayed 3 nights in Dec 2025

10/10 Excellent

Osama

Stayed 2 nights in Dec 2025

10/10 Excellent

Mandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We a Loved our stay at Cross Hotel. The property is amazing and in a fantastic area. So much is walkable and the transit system is super easy to use for day trips. The room is fabulous with super comfortable beds. The buffet breakfast each day was fantastic! Highly recommend including it in your stay. We will definitely stay here again next time we come to Kyoto.
Stayed 2 nights in Dec 2025

10/10 Excellent

Minho

Liked: Cleanliness, staff & service, amenities
교토 중심가에서 접근성이 최고에요!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2025

10/10 Excellent

Arnoldo

Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

John P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel centrally located for tourism. Many restaurants and good shops nearby, very walkable and safe. The breakfast buffet included was very good. Beds comfortable and nice showers.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jing

Room is small but clean, separate dry and wet area
Stayed 2 nights in Dec 2025

10/10 Excellent

Carole

Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
I spend a week or two at this hotel every year since 2019 and what stands out is the amazing staff. They are very helpful and flexible.
Stayed 6 nights in Dec 2025

10/10 Excellent

sandy

Liked: Cleanliness, property conditions & facilities
Good size room for a Japanese hotel. The staff were wonderful. We had breakfast for one of our stay and there were many choices to choose from. We took the taxi to most of the places we wanted to visit and the cost was pretty reasonable for a party of four. We would most definitely stay here again for future trips.
Stayed 2 nights in Dec 2025