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Quality Inn & Suites

2.0 star property

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Photo gallery for Quality Inn & Suites

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby
Free daily full breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
$75
$64 nightly
$75 total
Total with taxes and fees
Feb 18 - Feb 19

Explore the area

View in a map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Place, Thompson–Boling Arena
    ‪13 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Accesible)

8.0 out of 10
Very good
(4 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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Exterior
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff
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3.7 out of 5, Good, 1,007 reviews
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The price is $64
Feb 19 - Feb 20
Total with taxes and fees
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff

About the neighborhood

Knoxville

With a stay at Quality Inn & Suites in Knoxville (Knoxville West), you'll be a 5-minute drive from West Town Mall and 8 minutes from Pellissippi State Community College. .This hotel is 10.4 mi (16.7 km) from University of Tennessee and 10.7 mi (17.2 km) from Neyland Stadium.

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.9 miles
  • Turkey Creek Shopping Center - 5 min drive - 4.4 miles
  • University of Tennessee - 12 min drive - 13.2 miles
  • Thompson–Boling Arena - 13 min drive - 13.9 miles
  • Neyland Stadium - 13 min drive - 13.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 21 min drive

Restaurants

  • ‪Culver's - ‬10 min walk
  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Cancun Mexican Restaurant - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Quality Inn & Suites offers 72 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Quality Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 84 out of 182 reviews
Rating 8 - Good. 44 out of 182 reviews
Rating 6 - Okay. 31 out of 182 reviews
Rating 4 - Poor. 15 out of 182 reviews
Rating 2 - Terrible. 8 out of 182 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Oct 2025

4/10 Poor

Serena

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was pleasant and helpful. Beds were not very comfortable and the A/C barely worked, so the room was quite warm. Breakfast was bare minimum and not a lot of healthy options. Our room had ants by the fridge but we felt too exhausted to change rooms. The fridge only seemed to be a freezer and all of our pop cans burst which may have attracted said ants. Not a bad stay but not a great one either. Quiet and clean other than ants, just not comfortable.
Stayed 6 nights in Oct 2025

8/10 Good

Susan

Breakfast not stocked, nothing really there. Staff not welcoming. Easy parking. Even with do not disturb sign, staff came 2x banging on door.
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Modern, clean room. Most comfortable bed in any hotel we have stayed in!
Stayed 1 night in Oct 2025

10/10 Excellent

Marion Scott

Stayed 3 nights in Oct 2025

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve availability of hot water….had to take a cold shower!!
Stayed 1 night in Oct 2025

10/10 Excellent

Frezinele

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Oct 2025

8/10 Good

Steven

Stayed 1 night in Oct 2025

4/10 Poor

bradley

Disliked: Property conditions & facilities
We Found out that this is a former Microtel property which explains why the rooms are incredibly small. Just enough room to walk around the bed and that’s it. The ventilation system in the room is horrendous! It smelled like heavy mildew mold, and everything that we brought into the room had to be laundered afterwards because of the smell permeating everything. it was very damp in the room as well, The towels even felt damp so when you get out of the shower to dry off, you’re drying yourself dry with a damp towel. I would never stay here again and the amount of money that they charged for this room because it was game weekend in Knoxville is insane for what you get. Price gouging like this should be a crime.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Courteous front desk

The gentleman working the front desk was very courteous and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is minimal and need to offer bananas as a staple fruit. Other choices are basically sugar and eggs are not real.,Room was nicely remodeled and like flooring and very comfy bed. Shower drain was clogged and needs attention. Four star rating
Stayed 1 night in Oct 2025

6/10 Okay

Bryan

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Leah

Liked: Staff & service
The bed was comfortable and the room was as depicted. The only complaint I have is that the room had a bit of a mildewy odor to it and it was pretty humid in the room.
Stayed 2 nights in Oct 2025

6/10 Okay

Ken

Traveled with family
The water pressure needs to be increased. It's very low to the point that it becomes an inconvenience. The towels are also not great. Other than that everything was fine.
Stayed 2 nights in Oct 2025

4/10 Poor

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are somewhat updated. Skimpy towels in room, skimpy breakfast, rooms not fully clean, etc. Front desk staff was not friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Nights Sleep 😴

The hotel was clean, the desk staff friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION. CLEAN. OVERNIGHT STOP ON TRIP FROM FLORIDA TO OHIO.
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe. Room temp was good. Staff were friendly and helpful. Very minor, most of the vending machines were poorly stocked or didn’t work. But overall a good stay in a good location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025

2/10 Terrible

kendall

Stayed 1 night in Oct 2025

10/10 Excellent

cynthia, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Highly recommend . Will stay here again when visiting Knoxville.
Stayed 4 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and rooms were clean and comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Meghan

Stayed 1 night in Sep 2025