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Comfort Inn & Suites Knoxville West

2.5 star property

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Photo gallery for Comfort Inn & Suites Knoxville West

Lobby
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Free daily continental breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$94
$79 nightly
$94 total
Total with taxes and fees
Jan 23 - Jan 24

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(44 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
WoodSpring Suites Knoxville West
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 549 reviews
$74 nightly
The price is $88
Jan 18 - Jan 19
Total with taxes and fees
WoodSpring Suites Knoxville West

About the neighborhood

Knoxville

With a stay at Comfort Inn & Suites Knoxville West in Knoxville (Bearden), you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 7.6 mi (12.3 km) from Neyland Stadium and 7.8 mi (12.6 km) from Thompson–Boling Arena.

What's nearby

  • West Town Mall - 1 min walk - 0.1 miles
  • Regal Cinebarre West Town Mall - 6 min walk - 0.4 miles
  • West Hills Tennis Center - 12 min walk - 0.7 miles
  • Regal Downtown West - 16 min walk - 0.9 miles
  • University of Tennessee - 8 min drive - 9.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Loco Burro - ‬9 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Texas Roadhouse - ‬8 min walk

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and a fitness center
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 405 out of 945 reviews
Rating 8 - Good. 287 out of 945 reviews
Rating 6 - Okay. 119 out of 945 reviews
Rating 4 - Poor. 77 out of 945 reviews
Rating 2 - Terrible. 57 out of 945 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Peter

Business traveler
Disliked: Cleanliness
Place is gross. No one is putting any $ into maintaining this place. The “gym” is a joke and I’m totally disappointed in how this place was portrayed.
Stayed 1 night in Oct 2025

4/10 Poor

Andre

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
A variety would have been nice on the hot breakfast. It was scrambled eggs and sausage every day along with biscuits and gravy
Stayed 3 nights in Oct 2025

10/10 Excellent

Tanner

Stayed 2 nights in Oct 2025

6/10 Okay

Bryan

Liked: Staff & service
The continental breakfast was pretty good but that’s really the best I can say. When I got to my room, the AC was running full blast and it was freezing in the room so I actually had to turn the heat on for a while. Once the room started to warm up, I figured out what the AC was running: it was to cover the very musty smell throughout. The bathroom fan was defective and was incredibly loud. Carpets throughout the hotel are badly stained and need to be replaced
Stayed 4 nights in Oct 2025

10/10 Excellent

Ryley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was what I expected.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kristi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks just like any other comfort suites from the outside, but from the inside, it couldn’t be further in quality to any any other comfort suites I’ve ever seen. I turned on the light and two roaches started running from beside nightstand and there was a gaping hole in the wall just above the trim that looks like it could get in and out of. I would say this would be closer to a Noel motel four star hotel. I immediately contacted Travelocity who started an investigation and spoke with the front desk and said they would get back to me within 48 hours. They did and said the hotel refused to refund my money. I called and spoke with the management and they said because I didn’t check out after I had checked in. They wouldn’t be able to issue me a refund. I will never stay at comfort Inn for comfort suites again.
Stayed 1 night in Sep 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's the dirtiest crumbiest hotel I ever stayed in my 63 year old LIFE!
Stayed 1 night in Oct 2025

4/10 Poor

Jane

Disliked: Cleanliness, property conditions & facilities

Mold

The bathroom was nasty. Mold all over the shower.
Stayed 1 night in Oct 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, room comfort
Clean enough, there were no sheets or extra pillow for the sofa bed. There was a bucket in our shower, not sure why. Wasn’t the ice bucket. There was no blow dryer and the microwave wasn’t connected. Couldn’t move stand it was on to plug in.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Liked: Amenities
Very clean, staff was friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were kind and thorough. Parking and area felt very safe. Breakfast was good. The room was clean. However - the room had a very distinctive moldy smell
Stayed 1 night in Oct 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, no bad odors in the room or hallway. Friendly front desk staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hard cut toe nails all on the floor of the room. Bad ant infestation ants in bed and all over everything. They gave us a vacuum cleaner to clean it the vacuum started sparking and then wouldn't come back on. They had a tom and jerry whole in the wall as well. Also the room had a very bad molded smell. Please DO NOT BOOK EVER!!!!
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
The hotel is an older property once inside despite an updated outer look. The property does it best to maintain a clean and respectable unit.
Stayed 1 night in Sep 2025

6/10 Okay

Diana, Van Nuys

Traveled with partner
Staff were good, we felt safe and shopping/restaurants within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, was was good with a few options and the staff were very friendly and nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. They let me check in early because I had a wedding to attend and really needed to get ready.
Stayed 1 night in Sep 2025

10/10 Excellent

Bridgett

Stayed 1 night in Sep 2025

4/10 Poor

Shannon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice and helpful when we had interactions but the room and especially bathroom were in pretty bad shape with a lot of visible mold. The bed was comfortable.
Stayed 2 nights in Sep 2025

4/10 Poor

Jungah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very unpleasant and scary experience during my stay. After a long and exhausting day, I finally fell asleep, but around 3 a.m. a group of men entered the adjoining connected room. They were extremely loud, laughing and talking nonstop, and even tried to open the connecting door to my room. It was terrifying and made me feel unsafe. Their noise was so disruptive that I had to call the front desk multiple times. While the hotel itself may be fine, this kind of situation shows a serious lack of security and guest care. No guest should have to wake up in fear in the middle of the night.
Stayed 1 night in Sep 2025

8/10 Good

Edric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The stay was very good. Upon firsr arrival, they had accidentally given our room to someone else but very quickly covered it. The bed was so comfortable. Would stay with them again.
Stayed 2 nights in Sep 2025