Compare Luxury Hotels in Kennebunk

"Location was excellent in that it was near everything i had to get done. Not a vacation spot, but the perfect spot for my business trip"

"STOP!!!! The room was not ready at 8:55pm local time, and numerous people had come in and cancelled. I booked thru Expedia so if I cancelled I would lose one night. Many tired travellers came in and cancelled while I waited for my room to be cleaned. Once in the room the floor had not been cleaned. Also, they said they do something for me and I ended up paying a higher price than my booking. I did not receive any discount after being told that I would. Hundreds of hotel stays over the years and I’ve never had a room not ready. Once you are told the manager will do something and nothing is done, that is not right. I will not return and could not recommend this hotel. "

"Nice stay. Lacking Hilton attention to detail when it comes to room readiness. Missing soap in the bathroom, Kleenex, paper cups are not wrapped in plastic… this is just unsanitary. I had to call for an iron. "

"I really feel terrible making this review because the staff is really great-particularly front desk. I did have to switch rooms the first night because of bad room conditions. Lots of dust, musty smell, and a large red stain on the carpeting. The thermostat came off the wall when I tried to adjust it for warmth and there was a large hole behind it. Overall the next room was OK, but again another mystery stain on the carpet. I ended up buying some Clorox wipes to wipe things down myself. I dealt with it for the lovely staff, the location, and the lack of availability at other places nearby with comparable prices. I know they have recently had a switch in ownership and will be happy to visit again when some TLC has been given to the space. "

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"Clean room and bathroom. Very large room. Quiet. Needs better pillows, room darkening shades and boxes of tissues. "