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Hyatt Regency Waikiki Beach Resort & Spa

4.0 star property

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Premium bedding, in-room safe, desk, laptop workspace
Creator video - submitted by Caligirlwholoves2travel
Lobby
Lobby
Fountain

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
$313
$264 nightly
$313 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
2424 Kalakaua Ave, Honolulu, HI, 96815
  • Place, Waikiki Beach
    ‪1 min walk‬
  • Place, International Market Place
    ‪3 min walk‬
  • Place, Kuhio Beach
    ‪3 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(127 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Waikiki)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Waikiki)

8.8 out of 10
Excellent
(166 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Oceanfront

8.8 out of 10
Excellent
(40 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse (Suite)

Penthouse (Suite) | Premium bedding, in-room safe, desk, laptop workspace

Penthouse (Suite)

8.0 out of 10
Very good
(3 reviews)
  • 1435 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(51 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(19 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (with Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (with Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(80 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Waikiki View)

8.6 out of 10
Excellent
(258 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (High Floor)

8.8 out of 10
Excellent
(53 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (High Floor)

8.6 out of 10
Excellent
(102 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (High Floor, Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (High Floor, Waikiki View)

8.8 out of 10
Excellent
(74 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (High Floor, Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View (High Floor, Waikiki View)

8.8 out of 10
Excellent
(58 reviews)
  • 385 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(130 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront (Diamond Head)

Room, 1 King Bed, Oceanfront (Diamond Head) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Oceanfront (Diamond Head)

8.2 out of 10
Very good
(23 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Diamond Head)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Oceanfront (Diamond Head)

9.4 out of 10
Exceptional
(15 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (with Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (with Roll-in Shower)

8.8 out of 10
Excellent
(14 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)
  • 950 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Waikiki View)

Suite, 1 Bedroom (Waikiki View) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Waikiki View)

  • 950 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

10.0 out of 10
Exceptional
(2 reviews)
  • 475 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • 475 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Ocean View

8.0 out of 10
Very good
(1 review)
  • 475 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed (Waikiki View)

  • 475 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Honolulu

Located in Honolulu (Waikiki), Hyatt Regency Waikiki Beach Resort & Spa is a 3-minute walk from Kuhio Beach and 6 minutes by foot from International Market Place. .This beach resort is 0.5 mi (0.8 km) from Honolulu Zoo and 0.8 mi (1.3 km) from Waikiki Shell.
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What's nearby

  • Waikiki Beach - 1 min walk - 0.1 miles
  • International Market Place - 3 min walk - 0.2 miles
  • Kuhio Beach - 3 min walk - 0.2 miles
  • Royal Hawaiian Center - 8 min walk - 0.5 miles
  • Waikiki Beach Walk - 10 min walk - 0.6 miles

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Musubi Cafe IYASUME - ‬2 min walk
  • ‪Maguro Spot - ‬2 min walk
  • ‪Eggs ‘n Things – Waikiki Beach “Eggspress” - ‬2 min walk
  • ‪Kai Coffee Hawaii - ‬2 min walk

About this property

Hyatt Regency Waikiki Beach Resort & Spa

Oceanfront resort with poolside bar, near International Market Place
Hyatt Regency Waikiki Beach Resort & Spa offers 1230 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to lanais. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na Ho'ola Spa has 16 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 1230 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Shor Restaurant, one of the resort's many dining establishments, which include 4 restaurants and 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Honolulu? This resort has 10000 square feet (929 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Shor Restaurant - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and light fare.
Kai Coffee - Onsite coffee shop. Open daily.
Tucker & Bevvy - This café serves breakfast, lunch, and light fare. Open daily.
The Buffet at Hyatt - This buffet restaurant overlooks the ocean. Open daily.
SWIM - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 60 per night; includes in/out privileges)
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 42.99 to 42.99 for adults and USD 21.49 to 42.99 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kai Coffee
  • Shor Restaurant
  • SWIM
  • The Buffet at Hyatt
  • Tucker & Bevvy

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Beach towels
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 40 floors
  • Banquet hall
  • Built in 1976
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 42.99 to 42.99 for adults, and USD 21.49 to 42.99 for children
  • Covered self parking fee: USD 60 per night (in/out privileges)
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-046-203-2896-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's TAT number is TA-020-671-2832-01.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number 260230090000

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Regency Waikiki Beach
Hyatt Regency Waikiki Beach Resort
Hyatt Waikiki Beach
Hyatt Waikiki Beach Resort
Resort Waikiki Beach
Waikiki Beach Hyatt
Waikiki Beach Hyatt Regency
Waikiki Beach Resort
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Resort Spa
Hyatt Honolulu
Hyatt Regency Waikiki Beach Resort & Spa Hawaii/Honolulu
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki & Spa
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki Beach Resort & Spa Resort

Hyatt Regency Waikiki Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2936 out of 4672 reviews
Rating 8 - Good. 1046 out of 4672 reviews
Rating 6 - Okay. 427 out of 4672 reviews
Rating 4 - Poor. 139 out of 4672 reviews
Rating 2 - Terrible. 124 out of 4672 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rosa

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhiana

Liked: Staff & service, property conditions & facilities
Highly recommend the high floor ocean view, absolutely beautiful.
Stayed 4 nights in Sep 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, walking distance to everything. Clean, nice staff, loved it The only con I have is I wish the pool was bigger
Stayed 4 nights in Aug 2025

8/10 Good

yanping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to the beach and shopping is very convenient nearby
Stayed 3 nights in Sep 2025

10/10 Excellent

Donna Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved our stay, only downfall was our room was very old and out dayed. The walls were dirty and the beds squeaked when you moved. Other than that its a awesome place to go!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Yarazdeth Sarahi

Stayed 6 nights in Sep 2025

8/10 Good

James

Stayed 6 nights in Aug 2025

10/10 Excellent

SANGGI

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so close Shopping, Restaurants, Beach
Stayed 5 nights in Aug 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of the best hotels to stay at Waikiki, the staff are as friendly as ever! I highly recommend this place to either relax or daily activities. You will not regret spending the money here. Mahalos!
Stayed 6 nights in Aug 2025

10/10 Excellent

Kenneth Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff I did not like the high buffet prices. The room was very expensive. Breakfast should have been free.
Stayed 4 nights in Aug 2025

8/10 Good

Richard Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Khanh

Stayed 3 nights in Sep 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were there for 10 days, third to the last day we had noticed the AC was leaking into the room that was definitely the mold smell
Stayed 9 nights in Aug 2025

10/10 Excellent

Frank Clint, Maywood

Stayed 1 night in Sep 2025

8/10 Good

Christian

Stayed 6 nights in Sep 2025

10/10 Excellent

Linda Lee, Duson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent activities, convenient & across the street from the beach
Stayed 2 nights in Aug 2025

10/10 Excellent

Harpartap, Elgin

Stayed 5 nights in Jul 2025

4/10 Poor

Martin

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Originally I didn’t want to write a review but after getting the folio I can’t help myself and I cannot write anything longer than 1500 characters so short version It is one of those typical hotels that want to appear fancy but in reality they are just overpriced and want to appear like a Ritz Carlton or a Four Season but at the end they are just another mediocre barely 4 Star hotel. Wannabe suites, one cockroach and several silverfish in a $1,000 per night “suite”with motel size bathrooms, stained sheets, housekeeping that storms into bedroom of a suite despite DND sign on and then says “oh this is a suite? oopsie”, $25 towel fee even though towels were returned…overall a place just desperate for cash. And no room service whatsoever. The kicker is the “mall” on the lower floor where pushy sales people storm out of the “beauty” shops to aggressively paddle their garbage. Never again.
Stayed 5 nights in Sep 2025

8/10 Good

Gareth

Stayed 2 nights in Sep 2025

10/10 Excellent

Young Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Sep 2025

6/10 Okay

Bisma

Stayed 6 nights in Sep 2025

10/10 Excellent

Nurlana

Liked: Cleanliness, staff & service
It was amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

Veronnica

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept
Stayed 4 nights in May 2025

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities
Ocean view and amenities were great.
Stayed 1 night in Aug 2025