Compare Hotels with Room Service in Henrietta

"I booked with Hotels.com, but when I arrived, they did not have a room for me. I was stuck at 10:30 PM. Beware of this hotel and of Hotels.com"

"Very nice stay very clean"

"Clean room, hot shower"

"The room was very neat and clean. No odors like some other hotels. Staff was helpful and flexible with the checkout time. Overall we had a great stay and would definitely come again"

"Clean room, great amenities, nice atmosphere. Some spaces looked to be forgotten about or should be in renovation but weren't high on the list. Retrofits of HVAC in rooms was interesting and looked unfinished."

"The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks."