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Red Roof Inn Rochester - Henrietta

2.0 star property

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Electric vehicle charging station
In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Laundry room
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
$74
$65 nightly
$74 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Room-Non-Smoking

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Room With Two Double Beds Non-Smoking

Free toiletries, towels, soap, shampoo

Superior Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Ada Accessible Superior King Smoke Free

Free toiletries, towels, soap, shampoo

Ada Accessible Superior King Smoke Free

  • Sleeps 2

View all photos for Superior King Room With Roll-in Shower-Accessible/Non-Smoking

Free toiletries, towels, soap, shampoo

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

Larger Deluxe King Smoke Free

  • Sleeps 2

Standard King Room

  • Sleeps 2

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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is $75
Jan 19 - Jan 20
Total with taxes and fees
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About the neighborhood

Henrietta

With a stay at Red Roof Inn Rochester - Henrietta in Henrietta, you'll be within a 5-minute drive of Marketplace Mall and Veterans Memorial Park. .This hotel is 2.6 mi (4.1 km) from Fair and Expo Center and 3.1 mi (5 km) from Cinemark Movies 10.

What's nearby

  • Veterans Memorial Park - 2 min drive - 1.6 miles
  • Marketplace Mall - 3 min drive - 2.7 miles
  • Rochester Institute of Technology - 6 min drive - 4.7 miles
  • University of Rochester - 9 min drive - 7.6 miles
  • Strong - 15 min drive - 9.1 miles

Getting around

  • Rochester Station - 19 min drive
  • Greater Rochester Intl. Airport (ROC) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Berlin's Halal Doner - ‬2 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Taco Bell - ‬11 min walk

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
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Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 211 out of 1004 reviews
Rating 8 - Good. 126 out of 1004 reviews
Rating 6 - Okay. 162 out of 1004 reviews
Rating 4 - Poor. 184 out of 1004 reviews
Rating 2 - Terrible. 321 out of 1004 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Kellie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in poor condition, it needs a major clean up job!
Stayed 1 night in Oct 2025

4/10 Poor

TriciA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room as well as the linens smelled horrible of smoke. My clothes came home smelling like it and I had to wash everything when I got home. The body wash in the shower empty and the shampoo/ conditioner was low. But the bed was very comfortable and the staff was nice. This was okay for a one night if the room didn't smell so bad.
Stayed 1 night in Oct 2025

2/10 Terrible

Rosanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell of room, cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Nicholas

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty and so was the bathroom and the entire rooms floor
Stayed 2 nights in Oct 2025

2/10 Terrible

Margaret

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel through Expedia for RIT Homecoming Weekend and were very disappointed with our stay. The room was ready on time, but as soon as we walked in, it smelled like someone had just smoked a pack of cigarettes. I went to the office, and the man at the front desk was extremely kind and helpful. He apologized, explained that the hotel is a 100% smoke-free property (though not everyone follows the rules), and quickly gave us another room. The second room smelled better, but the floor was sticky, the door lock was hanging by one screw, and the molding was cracked. The bedside lamp had a broken lightbulb with glass still around it. The sheets looked clean, but the overall condition was concerning. In our first room, the bathroom light didn’t even work. While moving rooms, we met another guest who was switching because their room smelled strongly of marijuana. Later that night, even though the parking lot was well lit, we did not feel safe. A man was standing in a nearby field watching the lot and was still there when we left. Several people were hanging around outside or going in and out of rooms and cars, giving the property a party-like feel. My husband and I didn’t feel comfortable staying and decided to drive home in the middle of the night, cutting our weekend short. We prepaid through Expedia and are very disappointed, as the online reviews did not reflect the true condition or safety of this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and kept room supplied. Female whom worked nights very helpful and listened to my concerns. Very pleasant and caring person.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rashard

Stayed 1 night in Oct 2025

8/10 Good

Juanita

Stayed 2 nights in Oct 2025

10/10 Excellent

Yarixa, Rochester

Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Oct 2025

8/10 Good

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

JENNYFER

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has holes in just about everything. Wires showing from light fixtures. Rust around the tub fixtures also. Was scared to lay down, definitely didn't walk around barey. The doctor didn't even close securely. I won't be back was a last minute stay in the 1st place.
Stayed 1 night in Oct 2025

2/10 Terrible

Lesa

Disliked: Cleanliness, property conditions & facilities
Room was filthy. Toilet was NOT cleaned. Floors were dirty. Only clean thing were the sheets.
Stayed 1 night in Oct 2025

4/10 Poor

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 12 nights in Sep 2025

6/10 Okay

Ladeidres

Stayed 7 nights in Oct 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness
The Room stunk of animals. Sheets dirty. Furniture broken.
Stayed 1 night in Oct 2025

10/10 Excellent

Cherri, Rochester

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and quiet place. I got everything that I needed. It is a reasonable price.
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No wash cloth
Stayed 1 night in Sep 2025

2/10 Terrible

Sherie

Disliked: Cleanliness, staff & service, property conditions & facilities
It stunk so bad like dog urine we couldn't sleep - there were holes in the walls. The guy at the front desk made us pay again & we had already paid expedia. Please make sure it has been credited back to our account
Stayed 1 night in Sep 2025

6/10 Okay

Belinda

Business traveler
Liked: Room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Lavelle, Eustis

I did not stay there due to the condition of rooms. I need to be refunded because I went and booked another hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yolanda

Stayed 2 nights in Sep 2025

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was supposed to be a smoke free room that smelled like an ask tray and the room wasn't very clean looked like a dog ate the bottom of the doors and the linen was all stained and dog pop all in the yard. I have stayed at many places but for what I paid it wasnt worth the money at all. Staff was nice but the rooms weren't.
Stayed 1 night in Sep 2025

2/10 Terrible

Tejsa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025