Compare Hotels with Suites in Hamburg

"Great staff and customer service. Room was clean but there was a considerable amount of mold on ceiling of bathroom. "

"This hotel needs help! We had a very unpleasant stay that we actually left the property and requested a full refund due to no hot water, failed key cards, bugs in the room, disrespectful staff and all around terrible experience."

"Yes The place was clean the check-in was friendly The room was clean I just found it kind of unusual I use a walker I'm disabled and my floor was located on the fourth floor with a nice walk in shower with low water pressure there was a message that came to my email You know how's your room and do you have any concerns message which was a nice I said the only concern I have is I'm on the fourth floor and if there was an emergency a disabled person wont be able to get down to the first floor. They didn't seem concerned about it but they noted it I just find it unusual that disabled people would be put up on the top floor. It actually was a beautiful sight because I could see the lake not from my room but from the hallway. I didn't have breakfast I grabbed coffee on my way out but it looked like it would be very satisfying. I was able to use the pool in the middle of the day and then mr Olympic swimmer came in after I got out of the pool and it was kind of curious that he took over the pool and did his laps and splashed up water all the way around but it didn't disrupt anybody and it just showed that people really got to use the property and use the space for whatever their needs were. I would suggest opening the pool at 6 or 7am for people who work to use before departure.The parking lot is well lit I parked in the disabled space right by the door. And the room rates were extremely affordable. I would highly recommend this location."

"The room was clean. The tub and tiles were damaged as was the. bathroom sink. It looked like acid had eaten away at the tu. and sink."

"Staff was great and very helpful. Definitely would stay again. "

"No bar.parking ok"