HESTA Hakone is a smoke-free property.
| Room type | Options | Nightly price | Book |
|---|---|---|---|
Japanese Western Style Room, Non Smoking
2 Twin Beds and 2 Twin Futons
Room sleeps 4 guests
|
Select dates to see price | ||
| Other room types | |||
Twin Room, Non Smoking
3 Twin Beds
Room sleeps 2 guests
|
Select dates to see price |
With a stay at HESTA Hakone in Hakone, you'll be within a 10-minute drive of Lake Ashi and Ōwakudani. This guesthouse is 4.3 mi (6.9 km) from Hakone Kowakien Yunessun and 11.7 mi (18.9 km) from Gotemba Premium Outlets.
Make yourself at home in one of the 22 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, hair dryers, and slippers.
The front desk is staffed during limited hours.
HESTA Hakone features laundry facilities. Wireless Internet access is complimentary.
HESTA Hakone is a smoke-free property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
HESTA Hakone offers 22 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations and toilets with an electronic bidet.
Public bath/onsen services include a yukata (Japanese robe).
Check-in time starts at 4:00 PM
Check-in time ends at 9:00 PM
Minimum check-in age is: 20
Check-out time is 10:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Front desk opens daily at 7:00 AM
Front desk closes daily at 9:00 PM
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is not available
No elevators
Property registry number - 神奈川県指令小保29-80
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
No gap period between guest stays
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
