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HAKONE saryo KINTOKI

Property class: 2.5

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Photo gallery for HAKONE saryo KINTOKI

A traditional Japanese onsen with wooden walls and a stone bath.
An outdoor hot tub area with a wooden deck, stone pathway, and surrounding trees.
A glass-enclosed outdoor area with a wooden deck, surrounded by trees and a light source.
A traditional Japanese room with tatami flooring, a wooden table, and large windows offering a view of trees.
A hotel entrance with a traditional Japanese-style interior, including sliding doors and a reception area with a reception desk and seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
1095-15 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪4 min drive‬

Room options

View all photos for Suite room with open-air bath Non Smoking

A traditional Japanese onsen with wooden walls and a stone bath.

Suite room with open-air bath Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Non Smoking

A traditional Japanese room with tatami flooring, a wooden table, and large windows offering a view of trees.

Junior Suite Non Smoking

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Bed Room Non Smoking

A bedroom with two beds, large windows, tatami flooring, and a small table.

Twin Bed Room Non Smoking

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Couple Room (King Bed) Non Smoking

A bedroom with a bed, a desk, and large windows.

Couple Room (King Bed) Non Smoking

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Room With Open-air Bath

A hotel room with a large bed, a desk, a chair, and a view of trees through the window.

Suite Room With Open-air Bath

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A room with two beds, a large window, and a view of greenery outside.

Junior Suite

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard 2-bed Room

A hotel room with two beds, a desk with a basket, a TV, and a large window with a view of trees.

Standard 2-bed Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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  • Parking included
  • Free WiFi
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4.4 out of 5, Excellent, 343 reviews
$246 nightly
The price is $272
Sep 15 - Sep 16
HAKONE Setsugetsuka

About the neighborhood

Hakone

Located in Hakone (Sengokuhara), HAKONE saryo KINTOKI is within a 10-minute drive of Fuji-Hakone-Izu National Park and Ōwakudani. .This ryokan is 4 mi (6.4 km) from Lake Ashi and 8.1 mi (13 km) from Gotemba Premium Outlets.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Lalique Museum Hakone - 12 min walk - 0.7 miles
  • Sengokuhara Susuki Prairie - 3 min drive - 1.1 miles
  • Hakone Venetian Glass Museum - 4 min drive - 1.3 miles

Getting around

  • Hakone Miyanoshita Station - 11 min drive
  • Kowakidani Station - 12 min drive
  • Haneda Airport (HND) - 116 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬19 min walk
  • ‪蔵一 - ‬6 min walk
  • ‪Cafe Dining LÜDERA - ‬13 min walk
  • ‪仙石原 別邸風雅 - ‬4 min drive
  • ‪料亭俵石 by 箱根リトリート - ‬3 min drive

About this property

HAKONE saryo KINTOKI

HAKONE saryo KINTOKI offers 8 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.
Make yourself at home in one of the 8 guestrooms. Complimentary wireless internet access is available to keep you connected.
At HAKONE saryo KINTOKI, enjoy a satisfying meal at the restaurant.
The front desk is staffed during limited hours. Free self parking is available onsite.
HAKONE saryo KINTOKI has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Free toiletries
  • Toilet paper

Entertainment

  • Cable/satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HAKONE saryo KINTOKI Hotel
HAKONE saryo KINTOKI Hakone
HAKONE saryo KINTOKI Hotel Hakone

HAKONE saryo KINTOKI Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 46 reviews
Rating 8 - Good. 6 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ludivine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in the mountains, lovely staff, really recommend it!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing ryokan. The food was very good, and the private onsen was incredibly relaxing. The hosts were nice and we had a great stay. Highly recommend for anyone who wants a more intimate experience than the traditional big public onsens.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food to ambiance and staff were extremely accommodating and wonderful. Want to go back already!! Property is tranquil and serene.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the hill up and very quiet place, they provide onsen for the guest only. staff is very helpful and the facility is very good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super relaxing and the staff was very attentive and helpful. a must stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with spacious room and super friendly hosts. Only jarring note was leaving your shoes in a cupboard in reception area and choosing slip on sandals that other people had worn before and obviously not had sanitised. Private onsen which was changed daily and lovely.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and beautiful stay, nice environment with views on nature. Very helpful and friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Aislinn

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room with a beautiful view!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our cottage was great, it had everything we needed. We had a wonderful view and the breakfast was delicious and delivered right to our doorstep.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in a serene forest setting, this boutique size hotel was absolutely amazing. We felt like we took a step back in time in the Japanese style. Our suite had its own hot spring on the patio and we couldn't have enjoyed this place more. The hotel was spotlessly clean and quiet. It was the perfect place to decompress after a few days in Tokyo.
Our private onsen.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Léa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go and enjoy!

This place was amazing. The room was big and we had a beautiful view on the back forest. We had two choices of Onsen (outside and inside) and both were very clean, comfortable and beautiful. The staff went above and beyond for us. Because there was not of other guest, we were able to have one side of the Onsen for us instead of being separated man and woman. The night we had food at the ryoko was wonderful and te food was delicious. Our stay there truly was amazing and I would go back any time.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Mr Y PATEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place with very hospitable and attentive hosts. Very nice Ryokan room and we got free upgrade to a room with personal onsan. Property has public onsan but men section was under service. Host offered timed use of ladies public onsan for privacy but as had one in room we declined. The property is a good 10min uphill walk from bus stop. So you may need to consider getting a taxi, or contacting host. On leaving we asked for a taxis but host kindly arranged for one of the staff to drop us to bus stop. Would highly recommend for traditional Japanese experience.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Mari

Liked: Staff & service
インバウンドの方々には良いと思います。 場所を見つけるのは夜だと難しいかもしれません。 お風呂は、眺めも良く綺麗です。露天風呂がやってなかったのは残念。 周りに夕食を食べられる所はないので、食べてくるか、持ち込むか、施設でオーダーするかになります。 ゆっくりしたい家族やグループでの宿泊に良いと思います。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Il soggiorno ideale! Belle stanze, confortevole spa, ottimo cibo e personale cortese e cordiale
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Yuji

Liked: Cleanliness, staff & service
Disliked: Amenities
露天風呂を期待して行きましたが、露天風呂にお湯が入ってなくてがっかりしました。また、普通の旅館を想像していましたが、インバウンド客中心の宿のようで、通常の旅館のようなサービスは得られませんでした。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalen var fantastisk & hjälpsam. Rena rum & fin utsikt från rummen. Fräscht mindre onsen.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

takashi

Liked: Cleanliness, staff & service, amenities
部屋の温泉♨️が気持ちよかったです。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

HIDECHIKA

Liked: Cleanliness, staff & service
皆様親切で良かったです、 また、行かせて下さい^_^
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Harumi

送迎をしてくれて助かりました。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très sympathique et serviable. Le petit-déjeuner japonais était excellent ! Chambre confortable et calme. Les onsens étaient très agréables (non-mixtes). Le propriétaire a gentiment proposé de nous amener en voiture à l'arrêt de bus le plus proche le jour de notre départ.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

MARIA DE LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion super bien, muy exclusivo el lugar ya que es un lugar pequeño pero ñleno de magia y exclusividad, lo recomendamos al 100 %
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Un petit coin de tranquillité avec tous les services, le personnel est adorable et nous avons bien profités des osens
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amaizing

Je recomlande 1000 fois cet hébergement. Maison japonaise typique au coeur de la forêt. Onsen tres propre et chambres grandes et japonaises. Tout est parfait. Les hôtes sont aux petits soins. A faire absolument.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Yoshie

Liked: Cleanliness, staff & service, amenities
静かでゆっくりできました。お部屋にドライヤーがあったら、よかったと思います。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

chunchu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
美味しい料理頂きました
Stayed 2 nights in Jun 2025

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